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Audi Ontario

Ontario, CA

4.9
3,066 Reviews
Audi Ontario is now open and serving nearby Chino and Rancho Cucamonga with a great selection of new and used Audi vehicles. We are excited to bring the Audi brand to the city of Ontario, California. We feature a great selection of new and used vehicles and soon will complete our state-of-the-art service center that's ready to take care of your routine maintenance and service needs. We serve Audi shoppers and owners in the Inland Empire near Ontario, Chino, Rancho Cucamonga and Los Angeles areas. Give us a call if you need any assistance. We are here to help!
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2272 E. Inland Empire Blvd

Ontario, CA

91764

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Showing 3,066 reviews

May 21, 2018

Leased a 2018 Audi A4 We came into this dealership not knowing exactly what we were looking for on 5/20/2018 but Sammy was patient with us and helped us find the car we wan More

by SakeefS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samel Fakhouri
May 23, 2018 -

Audi Ontario responded

Hi Sakeef, Being that this was your first Audi-buying experience, it means so much to us to know that we were able to make it such a positive one. We're so glad that Samuel explored all of your options with you to ensure that you were choosing the perfect one for you! Enjoy your new vehicle! We look forward to working with you again in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

May 21, 2018

Awesome experience Brandon Clemons was extremely helpful and knowledgeable during our interactions. I feel he was able to get me an amazing deal and was able to get me o More

by No123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Iltchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Clemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018 -

Audi Ontario responded

We're so happy to hear that Brandon was able to provide you with an experience that was so efficient and a deal that was so great! We hope you are enjoying your new vehicle! Please let us know if you have any questions or concerns. Check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

May 18, 2018

Excellent Service! Went in to look at an Audi Q5 and the customer service was outstanding. I did not purchase the Audi but walked away with another vehicle that I really More

by ademond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Iltchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike AbuJaber, Samel Fakhouri
May 21, 2018 -

Audi Ontario responded

It's truly so nice to hear that Mike, Sam, and John made sure that you were able to leave with a vehicle that makes you happy! We hope you are loving it as much as you anticipated! Please let us know if there is anything that we may do for you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

May 16, 2018

Q7 Purchase Outstanding experience. Our salesman, Jonathan Valdovinos was exceptional! He worked hard to earn our business.. He really knows his product. Audi Ont More

by R. Richey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Iltchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Valdovinos
May 17, 2018 -

Audi Ontario responded

Hi there, We're pleased to hear that Jonathan was able to share his expertise and create such an extraordinary car-buying experience for you! We are so glad to have earned your loyalty, and we hope to maintain that confidence for many years to come. Congratulations on your Audi Q7! Feel free to check us out on Twitter and Facebook for savings and updates! Regards, Greg Sexton - General Manager

May 15, 2018

I highly recommend Audi Ontario! This past weekend I leased a 2018 A4 and had a great experience. This is the second car my family has leased from Audi Ontario in the last year. Bot More

by jtmoncrief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdovinos
May 17, 2018 -

Audi Ontario responded

Hi Jacob, It's so awesome to hear that Jonathan has been so helpful in your past two leasing experiences with Audi Ontario! It's our goal to ensure customer satisfaction, so it's awesome that he was so informative in his efforts to guide you in making the best possible choice for you! We appreciate your kind review and recommendation, and we hope that you are enjoying your A4! Check us out on Twitter and Facebook for savings and updates! Regards, Greg Sexton - General Manager

May 14, 2018

Great dealer Enjoyed our visit on a Sunday afternoon... Jhovan was very knowledgeable and did a very good job determining our interests and giving us options. He w More

by LagriffA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McKinley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhovan Coronado
May 15, 2018 -

Audi Ontario responded

Hi there, We're so pleased that Jhovan was able to offer you thorough assistance in ensuring that you were making the best choice! We hope you are enjoying your new vehicle! Please let us know if you have any further questions or concerns! Feel free to check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton - General Manager

May 14, 2018

This Audi dealer is the best!! Brandon was great and helpful. I was able to leave with a car the whole family liked. I recommend this dealer. Don't want to forget Luis in service a More

by EstherQ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Clemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Macias, Ramon Cabral
May 15, 2018 -

Audi Ontario responded

Hi Esther, Thanks so much for being confident in our sales, service, and finance departments! We're glad that Brandon was able to help you and your family leave with a vehicle that you could all enjoy! We hope to work with you again once your new vehicle is ready for its first service! Drive safe! Feel free to check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton - General Manager

May 13, 2018

Above and beyond service These guys rock!! First of all, They gave us the best lease payments on my a3 ( after shopping with about 6 other dealerships). Then the wife ended More

by Tulisan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Cano, Jhovan Coronado, Ramon Cabral
May 14, 2018 -

Audi Ontario responded

Thanks so much for taking the time to share your experience with us! We're so pleased that after your long search, we were able to provide you with the deal that you were looking for. It's so awesome that Leo and Jhovan were able to accommodate and help you out with each of your needs! Congratulations on your new vehicles! We hope to work with you again in the future! Please check back here for savings and updates. Regards, Greg Sexton - General Manager

May 13, 2018

Ryan Ricket was amazing! Ryan, Manager Kevin and RC were an amazing team in assuring I would leave with my dream car. Unlike the West Covina Audi, that was rude and unprofessi More

by ArvizuJess73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin!, Ryan Rickett, Ramon Cabral
May 15, 2018 -

Audi Ontario responded

Hi Jess! We appreciate your positive feedback! It makes us so happy to hear that Ryan, Kevin, and Ramon were able to help you out with such a special purchase! We hope that you are loving your dream car! Please let us know if you need any further automotive assistance in the future! Feel free to check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton - General Manager

May 12, 2018

Service Department Customer Service Short vehicle history... Bought an Audi brand new in September 2017 and have been having nonstop issues with the electrical system since. Which then r More

by McLovin
Customer Service
Recommend Dealer
No
Employees Worked With
Erik Garcia, Conrad Castillion
May 15, 2018 -

Audi Ontario responded

Mrs. Mina, I first want to humbly apologize for the service experience you feel you received this past Friday afternoon. As you are aware appointments and appointment drop off times are made to convenience our customers, not inconvenience them. We strive to meet all of our customer’s requests that agree to meet at their appointed times. We also rely on our customers to return our loaners within a reasonable time once their vehicles are completed, but sometimes unforeseen circumstances do not allow our cars to return in time creating an unfortunate situation as you experienced, It’s very rare that we experience this situation but unfortunately is does happen, and for this, I truly apologize. Our service department takes in over 800 cars a month and we make every effort to exceed our customer’s expectations especially those that need additional attention or have returning concerns such as your vehicle. It is impossible for me to speak to every customer that comes through our doors, but I make myself available to any and all customers that request my attention, please don’t hesitate to speak with me directly if you are dissatisfied with your experience or just want to review your current vehicle condition. My shop foreman and I have reviewed your file and have an action plan ready to work on your car. I look forward to meeting you today at your appointed time of 5PM. Thank You for giving us the opportunity to continue working on your car. Kind Regards, Conrad Castillon Service Manager

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