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Audi Ontario

Ontario, CA

4.9
3,088 Reviews
Audi Ontario is now open and serving nearby Chino and Rancho Cucamonga with a great selection of new and used Audi vehicles. We are excited to bring the Audi brand to the city of Ontario, California. We feature a great selection of new and used vehicles and soon will complete our state-of-the-art service center that's ready to take care of your routine maintenance and service needs. We serve Audi shoppers and owners in the Inland Empire near Ontario, Chino, Rancho Cucamonga and Los Angeles areas. Give us a call if you need any assistance. We are here to help!
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2272 E. Inland Empire Blvd

Ontario, CA

91764

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Showing 3,088 reviews

May 13, 2018

Ryan Ricket was amazing! Ryan, Manager Kevin and RC were an amazing team in assuring I would leave with my dream car. Unlike the West Covina Audi, that was rude and unprofessi More

by ArvizuJess73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin!, Ryan Rickett, Ramon Cabral
May 15, 2018 -

Audi Ontario responded

Hi Jess! We appreciate your positive feedback! It makes us so happy to hear that Ryan, Kevin, and Ramon were able to help you out with such a special purchase! We hope that you are loving your dream car! Please let us know if you need any further automotive assistance in the future! Feel free to check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton - General Manager

May 12, 2018

Service Department Customer Service Short vehicle history... Bought an Audi brand new in September 2017 and have been having nonstop issues with the electrical system since. Which then r More

by McLovin
Customer Service
Recommend Dealer
No
Employees Worked With
Erik Garcia, Conrad Castillion
May 15, 2018 -

Audi Ontario responded

Mrs. Mina, I first want to humbly apologize for the service experience you feel you received this past Friday afternoon. As you are aware appointments and appointment drop off times are made to convenience our customers, not inconvenience them. We strive to meet all of our customer’s requests that agree to meet at their appointed times. We also rely on our customers to return our loaners within a reasonable time once their vehicles are completed, but sometimes unforeseen circumstances do not allow our cars to return in time creating an unfortunate situation as you experienced, It’s very rare that we experience this situation but unfortunately is does happen, and for this, I truly apologize. Our service department takes in over 800 cars a month and we make every effort to exceed our customer’s expectations especially those that need additional attention or have returning concerns such as your vehicle. It is impossible for me to speak to every customer that comes through our doors, but I make myself available to any and all customers that request my attention, please don’t hesitate to speak with me directly if you are dissatisfied with your experience or just want to review your current vehicle condition. My shop foreman and I have reviewed your file and have an action plan ready to work on your car. I look forward to meeting you today at your appointed time of 5PM. Thank You for giving us the opportunity to continue working on your car. Kind Regards, Conrad Castillon Service Manager

May 11, 2018

My Dream Car! Such a beautiful dealership. Very clean, and well appointed. Sales team was very knowledgeable. Jhovan Coronado was our ‘point-man’ for everything More

by Murphy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Iltchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhovan Coronado
May 14, 2018 -

Audi Ontario responded

Hi there, Thanks for taking the time to leave us this feedback. It brings us so much joy to know that Jhovan was able to make your experience so positive, and that you were able to drive home in a car that you love. Congratulations on the new vehicle! We hope to see you once it is ready for service. Check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

May 09, 2018

The entire staff was very easy to work with! The team waited for us to arrive since we were coming from San Diego. They did not rush us even though it was very close to closing time when we finis More

by kutne123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Villegas, Leo Cano, Ramon Cabral
May 10, 2018 -

Audi Ontario responded

It's so great that the team was able to work around your availability to ensure that you were able to get just what you needed. We hope you are enjoying your new vehicle! Drive safe. Check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

May 07, 2018

Fastest I've ever bought a car! We drove down from Glendale because of a deal we found online for a used Mazda CX-9. We were greeted by Frank Acosta when we got there, and we couldn' More

by kingmob10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Acosta
May 08, 2018 -

Audi Ontario responded

Thanks so much for taking the time to share your experience with us! First off, congratulations on your new Mazda CX-9! We re so pleased that Frank was able to help you to find a car that you love. Moreover, we're thrilled that he was able to work with you to accommodate your needs, find you a deal, and provide you with a quick and easy experience overall! This is, after all, all about your satisfaction- so we're glad that he did whatever it took to reach that! Check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

May 06, 2018

Audi 2017 purchase I recently purchased a 2017 Q5. Leo Cano and Ramon Cabral helped me. They were excellent. I even received a buffet bar b q lunch while there. Awesome More

by Ronn Q5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Cano, Ramon Cabral
May 07, 2018 -

Audi Ontario responded

Congratulations on your new Audi Q5! We're so glad that Leo and Ramon were able to help you find a car that you love. We appreciate your positive feedback, and we hope to work with you again in the future. Please check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

May 04, 2018

Great staff They were great dealing with our of state sale. Thank you for a great experience. I would recommend using this dealership. This is the only dealersh More

by Twooten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Iltchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cano, Greg Sexton, Raymundo Lopez
May 04, 2018 -

Audi Ontario responded

Thanks for choosing Audi Ontario to do business with! We're delighted that Leo, Raymundo, John, and I were able to ease the process for you, even with an out-of-state purchase. Your recommendation means so much to us and we are glad that we did not disappoint. Check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

May 04, 2018

Awesome Leo was very helpful. I came in he helped me right away. He was nice enough to show me all the cars I wanted to look at. Awesome guy.... More

by Lienalan23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanisha brown , Leo Cano, Ramon Cabral
May 07, 2018 -

Audi Ontario responded

It's great that Leo was able to show you all of your options to assure that you would make the best possible choice! We're glad he made such a positive impact on your car-buying experience, and we hope that you are enjoying your new vehicle! Please check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

May 03, 2018

Raquel Hernandez Doing A Great Job! Ms. Raquel Hernandez is very friendly and helpful! She really did a great job helping me to find right car. She is also very knowledgeable about car, More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Iltchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Hernandez
May 03, 2018 -

Audi Ontario responded

Hi Chuck, Thanks so much for the positive feedback. We agree that Raquel is so skillful and knowledgeable in her work, and we are so glad that you were able to see that through the services she provided you with. Please check us out on Twitter and Facebook for savings and updates. Regards, Greg Sexton - General Manager

May 03, 2018

Great experience Frank Acosta was very professional and try his best to convey my need to the manager. He was very knowledgeable with the car’s technical specification More

by Jacksonma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Acosta
May 03, 2018 -

Audi Ontario responded

We're so glad that Frank went above and beyond to assure that your overall experience was superior! We appreciate your kind recommendation and are thrilled that you were so satisfied with your visit. We hope to work with you again soon. Please check us out on Twitter and Facebook for savings and updates. Regards, Greg Sexton - General Manager

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