Audi Ontario

Very professional. Great facility! Erik Garcia was very helpful. I highly recommend this dealership and staff. Now that Walter's has opened a dealership in Ontario/Ra Great facility! Erik Garcia was very helpful. I highly recommend this dealership and staff. Now that Walter's has opened a dealership in Ontario/Rancho Cucamonga area I will deal with them regularly. More

Well Worth the Visit We had a pleasant experience buying at Audi Ontario, and I would certainly recommend them to a friend. We had been shopping around for a specific vehi We had a pleasant experience buying at Audi Ontario, and I would certainly recommend them to a friend. We had been shopping around for a specific vehicle for several weeks, and found the car we wanted at a fair price (with only a little haggling) at Audi Ontario. Every member of the floor/sales team and support staff was great - they were welcoming and attentive without being pushy. We visited two other area dealerships - Mission Viejo and Van Nuys - prior to Audi Ontario. The Van Nuys experience was also rather positive (we had a lousy experience in Mission Viejo), but Ontario's sales team was superb. We specifically worked with Brandon Clemons, who was excellent! He has a great personality without coming across as a stereotypical "car salesman," patiently answered every question my wife and I had about the vehicle and terms, and courteously but unobtrusively followed-up after our initial visit and test drive. I know that he was just doing his job, but it actually felt like he cared about us as customers. The only "downside" to our visit came after we had agreed on a price and headed to finance. I don't want to name anyone for an external audience, but as the last step in our purchase, our experience with finance was a bit off-putting. With regard to the nuts and bolts, this was actually one of the easier car purchases I've made over the past 20 years - everything was clearly presented, the terms matched what was described on the floor, and there was only a mild "upsell" in finance for warranties and other add-ons. But, unlike our experience with Brandon, the finance person was cold, came across as uncaring, was impatient with the few questions we had about particular terms, and overall seemed indifferent to the fact that we were customers making a significant purchase. Honestly, if the other aspects of the experience weren't as positive, we might have left the deal on the table and continued our search. With that said, we're very happy with our Audi, the overall experience with Audi Ontario was very good, and I'd certainly consider buy another vehicle from them. More

My first Audi Raymundo Lopez was great! Explained the process simply. Answered all my questions. Was patient every time I asked to test drive a different vehicle..I Raymundo Lopez was great! Explained the process simply. Answered all my questions. Was patient every time I asked to test drive a different vehicle..I'm very pleased and definitely will come back. More

Great experience! Thanks Jonathan Valdovinos and Raymundo Lopez all your help!! Everything went smooth and the experience was great!!! Highly recommended !! I was a Thanks Jonathan Valdovinos and Raymundo Lopez all your help!! Everything went smooth and the experience was great!!! Highly recommended !! I was able to leave driving the car of my dreams! More

Always Helpful. Always Available. Luis Macias has been my go to service manager from day one! I'm always stressed for time and time is a luxury I don't have. Luis has been extremel Luis Macias has been my go to service manager from day one! I'm always stressed for time and time is a luxury I don't have. Luis has been extremely accommodating with scheduling service for us. Whether I'm getting a new tow-hitch installed, or scheduled maintenance, and beyond, Luis has made my experience with Audi Ontario's Service department pretty awesome thus far! Thanks for the help Luis! More

good good I got a super nice car from VINCENT CHEN, Audi Ontario, has a superb car, good service and good facilities. Buying a car is great here !!!!!!!!!!!!!! I got a super nice car from VINCENT CHEN, Audi Ontario, has a superb car, good service and good facilities. Buying a car is great here !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Car buying easy My experience here was very pleasant. my salesmen Vincent Chen was a pleasure to deal with. No push what so ever and let me figure the car out organic My experience here was very pleasant. my salesmen Vincent Chen was a pleasure to deal with. No push what so ever and let me figure the car out organically rather than push features down my throat. Once he saw i was interested in making a deal he was very easy to deal with while negotiating my trade in. Felt he wanted me to get a fair deal and worked with his supervisor to make it happen. More

Always an amazing experience at Audi Ontario Whenever I need a service/repairs I take my car to Audi of Ontario. I ask for Luis Macias (Service dept) as he has been helping since my initial visit Whenever I need a service/repairs I take my car to Audi of Ontario. I ask for Luis Macias (Service dept) as he has been helping since my initial visit. My experience at Audi Ontario is always amazing. They provide you with a loaner car when your car is getting is getting serviced. They are honest on what repairs need immediate attention and provide you with an Automobile Inspection Status report. Always great customer service and peace of mind knowing my car is in good hands. Thank you Luis Macias for another great experience! More

Damage to new TT Took my new damaged TT in for estimate for repair. Ambar Mejia did a fantastic job of calming me down and assuring me that the car could be repaired. Took my new damaged TT in for estimate for repair. Ambar Mejia did a fantastic job of calming me down and assuring me that the car could be repaired. She got the estimate and ordered the part right away. I could not have asked for better service. Thank you Ambar and Audi Ontario. More

Top notch dealership. Luis Macias exceeded my expectations in every aspect. Very nice upscale dealership. Service department is very clean and organized. My car was done ri Luis Macias exceeded my expectations in every aspect. Very nice upscale dealership. Service department is very clean and organized. My car was done right, on time, detailed and filled with fuel. I was also provided a very nice Audi loaner car. Thanks again Luis Masias. More