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Audi Ontario - Service Center

Ontario, CA

4.9
1,141 Reviews
Call Service Center (909) 292-1918

1,141 Reviews of Audi Ontario - Service Center

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April 24, 2023

Diana was very friendly and a knowledgeable service advisor. Diana provided me with the best customer service! More

by davidg74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

Audi Ontario responded

Davidg74, Thank you for sharing the positive experience you ha with Diana here at Audi Ontario! We are happy to hear that she could provide you with top-notch service. It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 22, 2023

Great service very informative and I loved the video of the inspection of my car. Vincent Wu was very pleasant and knowledgeable More

by meltemidil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Apr 25, 2023 -

Audi Ontario responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Vincent provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 21, 2023

My service advisor, Diana Perez, was very helpful during my service visit on 4/18/23. I came in for an oil change, but technician found I needed to replace both my engine mounts. Diana was able to contact m More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Audi Ontario responded

Kevin, Thank you for sharing the positive experience you had with Diana! We are so glad that she and the team could get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 20, 2023

Alex is friendly and kind to explain the service detail to me. When I need car service next time, I will definitely look for Alex to assist me again. More

by tsengw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Audi Ontario responded

Thank you for choosing Audi Ontario and for your 5-star rating! We are so glad that Alex was both kind and informative throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 20, 2023

Detailed service. Representative Vincent Wu contacts throught texts on timely manner and constituent on updates. More

by Cruz.jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Apr 20, 2023 -

Audi Ontario responded

Cruz.jessica, Offering thorough and efficient service is so important to us, and we are glad that Vincent provided you with nothing less. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Audi Ontario for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 17, 2023

Service was great. I was greeted with a small and was.kept updated the entire time. More

by Cap7latin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Audi Ontario responded

Thank you for sharing the positive experience you had with us here at Audi! We are so glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 17, 2023

Friendly and accommodating service. I have had a great experience every time I have had my vehicle serviced here, and have zero worries whenever I need service. More

by La_raiders82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Orms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Barello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian (service dept), Vincent Wu
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Apr 18, 2023 -

Audi Ontario responded

Thank you so much for your positive review! We are happy to hear that our team could consistently provide you with a top-notch experience when you come in for service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 17, 2023

Diana Perez is awesome! She is very professional and provides excellent customer service. She answered all of my questions and remained in contact throughout my service. More

by RhondaW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Audi Ontario responded

Rhonda, Thank you for choosing Audi Ontario and for leaving Diana this positive review! We are so glad that she could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 12, 2023

Christian Orms was a professional service advisor with excellent customer service experience expected from Audi. He was very thorough and informative with explaining the service what was going to be done More

by anticon935x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Orms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Audi Ontario responded

Thank you for taking the time to leave us this excellent review! Providing thorough and efficient service is so important to us, and we are glad that Christian's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time your Audi is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 11, 2023

Vincent Wu is a phenomenal service advisor! He keeps you updated and informed and makes the overall experience - which can sometimes be challenging - much less painful. More

by LA0157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
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