Diana Perez was very personable, knowledgeable, and
efficient. She kept us informed throughout the servicing process. We had a very positive experience.
efficient. She kept us informed throughout the servicing process. We had a very positive experience.
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by Him
Apr 08, 2024 -
Audi Ontario responded
Him,
We are grateful for you leaving Diana this wonderful review! We are thrilled to hear that Diana took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was very personable, knowledgeable and kept you informed on your vehicle. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Completed my 40k service tune up and ended up purchasing
a Q8 E Tron. Always a pleasure at Audi Ontario! Great service all around from service advisor Diana Perez to Sales Elija.
a Q8 E Tron. Always a pleasure at Audi Ontario! Great service all around from service advisor Diana Perez to Sales Elija.
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by Louiscalderon0
Apr 04, 2024 -
Audi Ontario responded
Louis,
We greatly appreciate you for leaving Diana and Elija this stellar review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were a pleasure. We are honored by your continued business with us here at Audi Ontario. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new Audi Q8 E Tron- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Came in for a replacement alternator and battery on my Q8
that was covered by warranty. This was my first visit to Audi Ontario and Diana Perez was extremely polite and helpful. I will definitely be back and
that was covered by warranty. This was my first visit to Audi Ontario and Diana Perez was extremely polite and helpful. I will definitely be back and will specifically request her to assist me in the future.
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by jplarson247
Apr 04, 2024 -
Audi Ontario responded
Providing exemplary and quality service is so important to us here at Audi Ontario and we are glad that Diana's efforts could meet your satisfaction! We are thrilled to know that she was extremely polite and helpful. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Good customer service, Diana Perez greets me the minute I
walked in, she very friendly and polite. We had a good chat about my experience with the car. When I told her that I don’t have a ride home since n
walked in, she very friendly and polite. We had a good chat about my experience with the car. When I told her that I don’t have a ride home since no one mentioned to me when I made the appointment that I required to booked in advance for a loaner. Therefore she sent a Lyft ride for me.
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by annnong
Apr 04, 2024 -
Audi Ontario responded
Thank you so much for leaving Diana this incredible review! We are glad to hear that Diana took magnificent care of you and your automotive needs. We are happy to know that she was very friendly and polite. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Diana Perez is awesome!
! Super helpful and explains everything well. My go to person when I get service done.
! Super helpful and explains everything well. My go to person when I get service done.
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by Toyo04
Service Price Transparency
Mar 20, 2024 -
Audi Ontario responded
Toyo,
Thank you so much for leaving Diana this terrific review! We are glad to hear that Diana took stellar care of you and your automotive needs. We are happy to know that she was super helpful and explained everything well. We appreciate your continued business with us here at Audi Ontario. We look forward to continue serving you and your future automotive needs for many more years to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Diana got me in and out quickly with several issues on my
car. She's great with communicating what's going on and got my car back to me in record time!
car. She's great with communicating what's going on and got my car back to me in record time!
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by atmarosi
Service Price Transparency
Mar 12, 2024 -
Audi Ontario responded
Atmarosi,
We are grateful for you leaving Diana this flawless review! We are thrilled to hear that Diana took phenomenal care of you and could provide you with quick and efficient service. We are pleased to know that she was great at communicating with you. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Thank you Diana Perez for always going the extra mile to
help me,
Your dedication is remarkable, you’re always going above and beyond in providing excellent customer service. It’s truly appreciated!
Not
help me,
Your dedication is remarkable, you’re always going above and beyond in providing excellent customer service. It’s truly appreciated!
Not only are you excellent as a service advisor but your customer service is top-notch. Thank you for making each visit a pleasant experience.
Give this woman a Pay raise is well-deserved.
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by Miss! Valerie Williams
Service Price Transparency
Feb 20, 2024 -
Audi Ontario responded
Miss Valerie,
Thank you so much for leaving Diana this positive review! We are glad to hear that Diana took great care of you and your automotive needs. We are happy to know that she went the extra mile to help you. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
This is my second time this month getting service done
and Diana ever fails with her great customer service! Ask for Diana and you won’t be disappointed!
and Diana ever fails with her great customer service! Ask for Diana and you won’t be disappointed!
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by chrystine
Feb 12, 2024 -
Audi Ontario responded
Chrystine,
Thank you for your positive review! We are glad that Diana took great care of you and she will be delighted to know how confident you are in her efforts. We hope that you continue to choose us for all of your future automotive needs!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Exceptional Maintenance Service, along with Outstanding
Customer Care. Our service advisor, Alex Wong, kept us in the loop through the entire process and we could not be more pleased with Audi Ontario.
Customer Care. Our service advisor, Alex Wong, kept us in the loop through the entire process and we could not be more pleased with Audi Ontario.
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by James
Service Price Transparency
Feb 09, 2024 -
Audi Ontario responded
James,
Providing exceptional and quality service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he kept you in the loop of what was going on with your vehicle. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Diana Perez is a respectful service representative that
has my total trust. She has gained my trust by being transparent and honest.
has my total trust. She has gained my trust by being transparent and honest.
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by bduron
Service Price Transparency
Jan 31, 2024 -
Audi Ontario responded
Thank you so much for leaving Diana this terrific review! We are glad to hear that Diana took great care of you and your automotive needs. We are happy to know that she was respectful, transparent and honest. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
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