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Audi Ontario - Service Center

Ontario, CA

4.9
1,141 Reviews
Call Service Center (909) 292-1918

1,141 Reviews of Audi Ontario - Service Center

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March 04, 2023

Great customer services by Diana Perez I scheduled an appointment for a recall and she took care of it but also notified me about my brakes which she took care of as well. Much appreciated 👍 More

by jose pech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Audi Ontario responded

Jose, Thank you so much for your positive review! We are so glad that Diana took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 03, 2023

Vincent Wu was out service representative. He was very helpful and kept us in the loop with everything that was going on with our car. More

by Rsmith2017
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Mar 06, 2023 -

Audi Ontario responded

Thank you for sharing the positive experience you had with Vincent! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your Audi needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 01, 2023

I will only service my Audi with Vincent Wu. I worked with him at his last dealership and drive out of the way to continue working with him. He has been kind and courtesy from the beginning :) More

by Sachi soohoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Mar 01, 2023 -

Audi Ontario responded

Thank you for leaving Vincent this excellent review! We are so glad that he could consistently provide you with the quality care that you deserve. He will be delighted to know how confident you are in his efforts. We look forward to continue serving you and your Audi with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 01, 2023

I brought my car for two tires. It only took them 2 hours to get the tires from the Wearhouse but them on and get my car back to me. More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Mar 02, 2023 -

Audi Ontario responded

Danielle, Thank you for your 5-star rating! We are so glad that our team could get your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 28, 2023

Had the pleasure of working with Vincent and his team. Communication was outstanding and Vincent did an incredibly thorough job with our vehicle. He went above and beyond explaining our options and the More

by Dwk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Mar 01, 2023 -

Audi Ontario responded

Thank you for sharing the positive experience you had with Vincent! We are so glad that he could provide you with thorough and efficient service. He will be delighted to know how confident you are in his efforts. We hope that you continue to choose us here at Audi Ontario for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 28, 2023

Alex Wong was great to work with. Made me feel like I mattered and got my car back to me in a timely fashion. I’ll be seeing Alex again for sure. More

by m550boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2023 -

Audi Ontario responded

Thank you for sharing the positive experience you had with Alex! We are so glad that he could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 24, 2023

It’s a very good dealer they service my 2019 A3 . My service advisor is Diana Perez More

by Gerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2023 -

Audi Ontario responded

Gerald, Thank you for taking the time to leave us this positive review! We are happy to hear that Diana could provide you with 5-star service. It is our pleasure to serve you and your Audi A3's needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 24, 2023

Chris Davilla was very helpful and made the entire experience very easy and the entire staff was helpful. More

by d.kirshbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Report | Print
Feb 27, 2023 -

Audi Ontario responded

Thank you for leaving Chris this positive review! We are so glad that he could provide you with a smooth, 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 23, 2023

Chris Davila has been super helpful at each of my visits. Great customer service overall! More

by loarias80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Davilia
Report | Print
Feb 24, 2023 -

Audi Ontario responded

Thank you for choosing Audi Ontario and for your positive review! We are so glad that Chris could consistently provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 23, 2023

My service representative helped me get in and out within 2 hours, that’s was very helpful More

by Ramz fan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2023 -

Audi Ontario responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth and efficient experience. Our guests' satisfaction is our utmost priority. We hope that you continue to choose us here at Audi Ontario for all your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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