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Audi Owings Mills
Owings Mills, MD
243 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 243 reviews
October 27, 2016
They charge for a repair estimate!! Dropped the car off to get a repair estimate for my Audi.When I thought the price was ridiculously high, they charged me 145 dollars for the estimate Dropped the car off to get a repair estimate for my Audi.When I thought the price was ridiculously high, they charged me 145 dollars for the estimate! Never have I been charged my any dealership for getting an estimate on a repair. Avoid this dealership! More
by Poorbusinesspractices
Employees Worked With
service
Helpful October 18, 2016
I found the rare honest car salesman This was only my second experience with a major car dealer and I must say I was pleasantly surprised. Although our salesman Zac was new and not inform This was only my second experience with a major car dealer and I must say I was pleasantly surprised. Although our salesman Zac was new and not informed on every detail he admitted such and asked others for the answers. That type of honesty is rare and Zac more than made up for it with his attentiveness. Unlike most others who after the sale is closed they dont know you anymore Zac was available with service questions well after the deal was struck. The only reason i gave 4 stars is the finance guy was a bit pushy trying to upsell and didnt seem to know the warranty details so well. All in all from the young lady that answers the phone ( i believe her name was Rebecca) to the car itself to my main man Zac it was a wonderful experience. Thanks Zac More
by Joey cohen
Employees Worked With
Zac
July 06, 2016
poor customer service Went here to purchase a Q5 the numbers were not where I wanted them to be so I purchased in Silver Spring. I live not far from Owings Mills, Md and we Went here to purchase a Q5 the numbers were not where I wanted them to be so I purchased in Silver Spring. I live not far from Owings Mills, Md and went there for a courtesy wash, the 3rd one to be exact and because I would not allow them to put their advertisement on my truck they told me I can no longer bring my truck there to be washed because I did not buy it from them. I have had luxury vehicles from Mercedes to BMW and never had a dealer decline a courtesy wash because I did not purchase from them. My plan was to have my service done there, that will never happen now. Very disappointed in their salty attitude because I did not purchase. More
by benztoo
Employees Worked With
I don't have names
