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Dealerships need five service reviews in the past 24 months before we can display an overall service rating.
118 Reviews of Audi Owings Mills - Service Center
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May 15, 2019
Awesome Service! Super quick and awesome environment. The staff was friendly and made me feel welcomed! There was also a nice lounge area to wait that had snacks and d Super quick and awesome environment. The staff was friendly and made me feel welcomed! There was also a nice lounge area to wait that had snacks and drinks, tv, pool table! More
by Jnatoli
Employees Worked With
JESS WILDASIN
Helpful May 09, 2019
Amazing Friendly Service I love Audi of Owings Mills. I bought my car there and I only take it there for service because of the friendly, knowledgeable staff, clean facility a I love Audi of Owings Mills. I bought my car there and I only take it there for service because of the friendly, knowledgeable staff, clean facility and quick turn around. I just had a service appointment and I couldn’t believe how easy it was! Thank you so much! More
by Tiff
Employees Worked With
TOM DINATALIE
May 01, 2019
Recall on my Q7 Great service . Much better than any other AUDI dealer I have had to deal with . They didn’t try to make me do any extra work. Great service . Much better than any other AUDI dealer I have had to deal with . They didn’t try to make me do any extra work. More
by Josueal
Employees Worked With
TOM DINATALIE
April 18, 2019
Excellent Customer service It was a pleasure working with Tom! He was professional and helpful. He took his time to go over what was needed to be done with my car line by line. It was a pleasure working with Tom! He was professional and helpful. He took his time to go over what was needed to be done with my car line by line. He also got me into a loaner. The whole checkin process was a breeze. More
by Dealers###
Employees Worked With
TOM DINATALIE
October 04, 2018
All Is Well that Ends Well I am amending my review regarding Priority One Audi. I stopped in there a,few days ago to see the service manager. I have to say that he was extremel I am amending my review regarding Priority One Audi. I stopped in there a,few days ago to see the service manager. I have to say that he was extremely concerned with my issue and took it upon himself to look further into it. I am very happy to say I was treated with care and concern. My issue was taken care of. I have total respect for not just the Service manager, but for the entire team at the service department. They totally are a great crew and will take care of your car. Thank you again . You All are amazing. More
by YVONNE
Employees Worked With
THE SERVICE DEPATMENT MANAGER, TOM DINATALIE
January 31, 2018
1st Perfect Service Experience in my life Jess, (The best Service Advisor ever!) Thank you for the awesome customer service and especially for applying a discount to the service bill. It does Jess, (The best Service Advisor ever!) Thank you for the awesome customer service and especially for applying a discount to the service bill. It does make a difference to me and you have earned my loyalty as a customer and my respect by being an honorable man. Replacing a water pump in an A6 at a fair price! A concept other Dealers seem to avoid! Audi Owings Mills is lucky to have someone like you representing them. Keep up the great work! Thank you again! More
by Keith
Employees Worked With
Jess Wildasin
October 27, 2016
They charge for a repair estimate!! Dropped the car off to get a repair estimate for my Audi.When I thought the price was ridiculously high, they charged me 145 dollars for the estimate Dropped the car off to get a repair estimate for my Audi.When I thought the price was ridiculously high, they charged me 145 dollars for the estimate! Never have I been charged my any dealership for getting an estimate on a repair. Avoid this dealership! More
by Poorbusinesspractices
Employees Worked With
service
July 06, 2016
poor customer service Went here to purchase a Q5 the numbers were not where I wanted them to be so I purchased in Silver Spring. I live not far from Owings Mills, Md and we Went here to purchase a Q5 the numbers were not where I wanted them to be so I purchased in Silver Spring. I live not far from Owings Mills, Md and went there for a courtesy wash, the 3rd one to be exact and because I would not allow them to put their advertisement on my truck they told me I can no longer bring my truck there to be washed because I did not buy it from them. I have had luxury vehicles from Mercedes to BMW and never had a dealer decline a courtesy wash because I did not purchase from them. My plan was to have my service done there, that will never happen now. Very disappointed in their salty attitude because I did not purchase. More
by benztoo
Employees Worked With
I don't have names
