Audi Oxnard

Can’t get a call back Dropping my car in for service was easy and I did get a loaner vehicle which was a plus. The service advisor said it would only take about 2 hours to Dropping my car in for service was easy and I did get a loaner vehicle which was a plus. The service advisor said it would only take about 2 hours to conduct the 10,000 mile service. I even authorized them to text me to let me know when it was done. That was at 10:09 am. Fast forward to 6:30 pm and I still have not heard from the service advisor (call or text) so I call in and the operator told me she had left for the day. The operator told me my car was ready for pick up and she had some verbal notes for me that were passed on by the service advisor. I couldn’t ask the operator any follow up questions regarding the verbal notes so she told me to call back on Monday and speak with the service advisor. I call Monday and the service advisor was out to lunch so I left a message on her voice mail. I waited all day Monday and Tuesday and never got a call back. I called Wednesday a s she was out at training. I called Thursday and she was t available so I left a message with the operator. It now Friday and still have not gotten a call back. I tried speaking with different service advisor but he had no answers because the advisor who handled my service did not put the notes in question on the service psoerwork. So, it’s been 5 days and I still have no answers to my questions and have not received a call back. More

Awesome Service These folks are on it! From charging my electric car, to a car wash and installation of a ordered part all in 4hours with a courtesy car so I could ru These folks are on it! From charging my electric car, to a car wash and installation of a ordered part all in 4hours with a courtesy car so I could run my errands. Thank you! More

Great Customer Service I was well taken care of with my first car buying experience. Larry, Audi Andy & Chuck were amazing. They were with me from start to finish. The qual I was well taken care of with my first car buying experience. Larry, Audi Andy & Chuck were amazing. They were with me from start to finish. The quality of their patience with me was above and beyond. xo More

This last visit perfect... but Previous visit - and this has colored my View: I received multiple notices to come in for 5,000 mile service and brought the card in with me. Your ser Previous visit - and this has colored my View: I received multiple notices to come in for 5,000 mile service and brought the card in with me. Your service center had never heard of this ! I had taken off work, made a special trip. It was odd and the woman not that nice.. Also, good to tell people who are waiting about the room with desks and outlets. First trip, I was unaware of it and it makes a huge difference. This last visit was perfect. More

Helped me with my S5 they did an amazing job helping me find the car I wanted at a great price. They were friendly, helpful and very trustworthy. I would definitely use th they did an amazing job helping me find the car I wanted at a great price. They were friendly, helpful and very trustworthy. I would definitely use them for any future car needs. More

No pressure, and a great price! My daughter was looking for a new car and decided to try Audi. Larry helped us to find the perfect car for her at a great price and wasn't pushy at al My daughter was looking for a new car and decided to try Audi. Larry helped us to find the perfect car for her at a great price and wasn't pushy at all! More

Great service. Someone always available to be helpful I have enjoyed our 2nd experience in purchasing an Audi at DCH Oxnard. Both good experiences. I learned a lot during my buying experience, and Joe Spi I have enjoyed our 2nd experience in purchasing an Audi at DCH Oxnard. Both good experiences. I learned a lot during my buying experience, and Joe Spina was the salesman to assist me. I appreciated Damien Zegers and Ricardo Salazar to confirm the sales details and the financing. Top flight team. More

Low pressure and Ease DCH Audi of Oxnard was a great place to buy a car. We bought a used car for my son and it was a pleasant experience. It was low pressure and complete DCH Audi of Oxnard was a great place to buy a car. We bought a used car for my son and it was a pleasant experience. It was low pressure and completed with ease. Larry was friendly and honest. Try them out! More

Excellent Experience It has been 14 years since my last purchase. We choose the Audi Q7 3.0 to lease. Each and everyone who I came in contact with treated my husband and It has been 14 years since my last purchase. We choose the Audi Q7 3.0 to lease. Each and everyone who I came in contact with treated my husband and I with so much Kindness and Professionalism!!! Our visit was two Saturdays ago to take a look who we had the pleasure of working with Larry E. We weren't ready to buy on this day as a lot to digest. We then came back the following Saturday and pretty much spent the day driving again the 2.0 and realized it didn't have the speed we were looking for so we drove the 3.0 and it was perfect. The only initial issue was that it wasn't in the color I wanted but not to be worried the Manager-Damian got right on it and found it at their sister dealership and within 1 hour or so it arrived. Any S. went thru all of the financial paperwork and he was very thorough and kind as well. Robert B. assisted us the entire time from start to finish and was very patient which is truly a gift!!!! Again thrilled with the lease!!! Thanks to all-Audi of Oxnard!!! Best Regards, Debbie & Michael More

My sales associate Larry Ellis was awesome! My sales associate Larry Ellis was very friendly and approachable. Got me right into the car I wanted with absolutely no pressure. In short the expe My sales associate Larry Ellis was very friendly and approachable. Got me right into the car I wanted with absolutely no pressure. In short the experience was quite fun. I had no idea that I was going to purchase a car or be able to afford it. I would also like to mention Damien Zegers that went above and beyond to assist Larry in finalizing my purchase. Finally I would like to give an honorable mention to Andy Sasso for closing the deal. I had no idea the signing a boat load of legal documents could be so fun. I would like to let whomever this may concern that your sales staff exemplifies the definition of DCH (great prosperous company). Now let’s get that audio cable figured out!!! More