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Audi Oxnard
Oxnard, CA
573 Reviews
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573 Reviews of Audi Oxnard
January 19, 2014
To be fair the dealership was fine we were test driving cars over a few months and Kevin Soufi decided he wanted to insult my wife and I over and over as we were quietly leaving. His words were "why you wa cars over a few months and Kevin Soufi decided he wanted to insult my wife and I over and over as we were quietly leaving. His words were "why you wasting my time test driving, just buy something or leave" I frankly had never heard anything like this, when all we wanted to do was try each model. We actually decided the S5 and were going to buy it. The insulting of what we could afford and he had no problem with his behavior and never said sorry. I have 100 people working for me and if I had this employee, he would be looking for a job! He threw the keys to me and we test drove three cars and he never even went on the test drive once on that day! I would call this a legal liability by a very ingrate person with zero understanding when customer says we just need to see what car we want for $60K to $70K we as customers like to be prudent. Look up the words Kevin and maybe it will help you with your job performance. Also in the future you should be careful with your recklessness and rude behavior. To the dealership I'm very sorry I was hoping this would be a good experience. Let's be clear if there is any more problems with Mr. Soufi after this email with my corporation email box, I will get my lawyers involved. I'm not very happy and BTW I was looking for 2 cars and he messed that up for you as well! More
by Hu235b
Employees Worked With
Kevin Soufi
January 11, 2014
Our overall car buying experience at DCH Audi was very pleasant and stress free. We started with an internet inquiry to get a competitive pricing and avoid the stress of negotiating the price. Among all t pleasant and stress free. We started with an internet inquiry to get a competitive pricing and avoid the stress of negotiating the price. Among all the responses that we received, we chose to work with Harlan Sacks from DCH Audi. Harlan responded promptly to my inquiry. He is very professional, responsive to all my questions, and has good follow through. Harlan is also a good listener. They didn't have the model that we were looking for in their inventory but he worked diligently to find the model that was within our price specification. We also brought our kids to the dealer and Harlan attended to them and offered them snacks and refreshments and made sure that they were comfortable while waiting at the lounge. The rest of DCH Audi employees (Kenny who made all the calls to find our car, Dave who arranged all the financing and Tyler who personally delivered the car to our house and walked us through all the functionality and system controls of the car) were also very courteous, helpful and accommodating to us. Overall, we really had a great experience. We would certainly refer them to our family and friends. More
by rdm2014
Employees Worked With
Harlan Sacks, Tyler Barnett
December 20, 2013
Bill Profeta is personable, professional and a joy to work with. My Mom followed me to the dealership so we could do some shopping while my car was serviced, one of the salesman saw her pull up and asked work with. My Mom followed me to the dealership so we could do some shopping while my car was serviced, one of the salesman saw her pull up and asked if she would like a cup of coffee while she waited. She is "still" talking about her cappuccino!!!! It's the little things in life that make doing business with DCH of Oxnard a real blessing. If "Mom" is happy everyone is happy. Merry Christmas to the entire staff!!!! i look forward to my next service..... More
by cawilbur
Employees Worked With
Bill Profeta
November 11, 2013
We have very impressed with Kevin Brown at DCH Audi Oxnard. When he heard that we were trying to find a particular Audi, he contacted us and asked if he could help us. When we met with him, he offered Oxnard. When he heard that we were trying to find a particular Audi, he contacted us and asked if he could help us. When we met with him, he offered lots of information and guidance, but no pressure. He not only found us a beautiful new car, but we have met a great new friend. Thanks from a very satisfied customer, Eric and Carleen Caldwell More
by ericcaldwell
Employees Worked With
Kevin Brown
October 16, 2013
As a native German, I'm used to a high standard. DCH Audi and Kevin Soufi provided this service all the way. Thank you for your business, it's been a great experience! Audi and Kevin Soufi provided this service all the way. Thank you for your business, it's been a great experience! More
by ChristianHilbert
Employees Worked With
Kevin Soufi
September 28, 2013
I thought the service I received was excellent, i never felt pressured or rushed to buy the car. I feel the they were very honest. I felt they were very friendly a couple employees came out to talk to me w felt pressured or rushed to buy the car. I feel the they were very honest. I felt they were very friendly a couple employees came out to talk to me while i waited in the lounge area even though I'd already agreed to buy the car. They were very fast, I'd expected to be there all day but was there for only three hours I got to test drive the car quickly, I felt the negotiation was very fair like I said earlier I felt they were honest. I'd recommend to anyone to come here if they were looking for a car! More
by robbie41587
Employees Worked With
Robert Belmonte
September 14, 2013
DCH Audi of Oxnard is simply the best. I have visited numerous dealerships, including several Mercedes-Benz dealerships in Ventura County and L.A. County, in search of a quality used Mercedes at a fair p numerous dealerships, including several Mercedes-Benz dealerships in Ventura County and L.A. County, in search of a quality used Mercedes at a fair price, and my car-buying experience at those dealerships was less than satisfactory. I dreaded having to visit another car dealership until I went to DCH Audi of Oxnard and met Tom Straszewski. Thanks to Tom, he not only made it possible for me acquire a quality used vehicle, at a fair price, he made me realize that it is possible to have a positive experience purchasing a used vehicle from a dealership. My overall experience with DCH Audi of Oxnard was very positive. I was treated with respect, fairness, and professionalism -- no games, high pressure, or gimmicks. Furthermore, my Mercedes-certified mechanic, who performed a bumper-to-bumper prepurchase inspection, assured me that the vehicle I was considering purchasing from them was an exceptionally well-maintained vehicle and that DCH Audi of Oxnard has a great track record in customer satisfaction, which gave me further confidence to buy from DCH Audi of Oxnard. I would definitely recommend Tom Straszewski and DCH Audi of Oxnard to anyone who is interested in purchasing a new Audi or a used vehicle. More
by nlby0677
September 11, 2013
I received the best price from any other dealership I had visited in the area. I was assisted immediately and did not have to wait longer than 20 minutes to get pricing for a lease, when most dealerships ha visited in the area. I was assisted immediately and did not have to wait longer than 20 minutes to get pricing for a lease, when most dealerships have you in there for an hour or more. There was no back and forth negotiation - I was offered bottom line pricing immediatly. Kenny was great at working the numbers quickly so I would not have to wait long. When I decided to lease my vehicle, Robert did not try to lease me something different than what I was looking for like most dealerships often do. He was courteous and answered all of my questions. He even took as much time as I needed to go over all of the features in the vehicle so I completely understood how to operate all of the gadgets properly. Overall, I had a great experience at DCH Audi in Oxnard and would not hesitate to recommend the dealership or the staff I dealt with. More
by EvilJenn72
Employees Worked With
Kenny Thompkins, Robert Belmonte
August 12, 2013
The friendliness of everyone at the dealership was overwhelming! I have never felt so comfortable and confident walking into a car dealership. I have already recommended one friend to DCH Audi of Oxna overwhelming! I have never felt so comfortable and confident walking into a car dealership. I have already recommended one friend to DCH Audi of Oxnard and in the process of referring another. Kenny walked me through step by step of what I need from the car I was to select and Kevin was so thorough with his knowledge of the car I almost wanted to take him home as my chaffeur.... What a great car buying experience and I will be a repeat customer. More
by blackrydher11
Employees Worked With
Kenny Thompkins, Kevin Brown
