Audi Pacific

Another Great Service Experience Again, another very positive experience for my Q7 I was able to make an appointment that suited me, and when I drove in all the staff helped and exp Again, another very positive experience for my Q7 I was able to make an appointment that suited me, and when I drove in all the staff helped and expedited the drop off. The car was ready quite soon after drop off and was washed and ready for me to pick up. Oscar Barrientos in service is terrific. He coordinated everything. He is a real asset to the client and the dealership. More

Customer Service Never pushy to get the meeting lined up. Respected my time and waited for me to get back into contact to set up a time. Friendly, personable, not sa Never pushy to get the meeting lined up. Respected my time and waited for me to get back into contact to set up a time. Friendly, personable, not salesy or pushy towards any direction, and at the end just wanted to satisfy my needs. Perfect experience. Simon was the man and I will come back to him! More

The service rep Rayn took care of me so great! The service rep Ryan was so good and kind enough to make me close the lease deal. Appreciate his support and kindness. Will get another car from him. The service rep Ryan was so good and kind enough to make me close the lease deal. Appreciate his support and kindness. Will get another car from him. More

Efficient and Professional When I first tried to schedule an appointment there was not any availability until the following weekend. I called in and asked if it was possible to When I first tried to schedule an appointment there was not any availability until the following weekend. I called in and asked if it was possible to work me in on the current weekend or on Monday. I was given an early Monday morning time which is perfect for me as I have to drive to Orange County. I really appreciated being able to schedule the service. I was assigned Oscar Barrientos who has assisted me in the past. Oscar immediately entered all my comments and questions concerning the service and provided me with extended service package options that I had requested. A loaner car was provided as I had requested. Oscar texted me when my car was ready. It problaby took less than ten minutes to return the loaner and pikc up my car. More

Best car buying experience ever I don’t like car buying negotiations, don’t have time for that. However, this car buying was simple and fast, yet fantastic deal. I truly recommend I don’t like car buying negotiations, don’t have time for that. However, this car buying was simple and fast, yet fantastic deal. I truly recommend Collin Kleinman. Thank you so much!!! More

Replace front headlight Work done very quickly, shuttle service wonderful. Liked the fact you can pay your bill online before picking up the car, which saves significant time Work done very quickly, shuttle service wonderful. Liked the fact you can pay your bill online before picking up the car, which saves significant time. More

Great Experience Service representative was very friendly and communicative. Answered all my questions and helped me out without being curt. She was patient and a plea Service representative was very friendly and communicative. Answered all my questions and helped me out without being curt. She was patient and a pleasure to work with. Offering rental car, loaner, or Uber ride made the experience even better. More

Great service Called in to schedule service the next day and was able get scheduled. Loaner vehicle was provided and the process was easy. The service was completed Called in to schedule service the next day and was able get scheduled. Loaner vehicle was provided and the process was easy. The service was completed within a couple of hours. More

excellent My experience at Audi Pacific was quick and professional from beginning to end.Everyone made the entire purchase of my new car with big help. My experience at Audi Pacific was quick and professional from beginning to end.Everyone made the entire purchase of my new car with big help. More

excellent service Excellent service 😍 Very nice and friendly dealer He helped me a lot to get the best price with the best car I’ll recommend this dealer to every Excellent service 😍 Very nice and friendly dealer He helped me a lot to get the best price with the best car I’ll recommend this dealer to everyone 👍🏻👍🏻 More