8 Audi Dealers near 90503near 90503

The car dealership offers a wide selection of quality - tracy.ramirez

The car dealership offers a wide selection of quality vehicles, competitive prices, and friendly customer service.

Taylor Baffert I highly recommend him did excellent - Bbking123

Taylor Baffert I highly recommend him did excellent service he worked with me all the way through. Make sure I was satisfied.

The best dealer I have ever been- I felt like in family - laurentkhaiat

The best dealer I have ever been- I felt like in family and between Nadia the General Manager to her son Shafiq and my salesman Mo and all the staffs there from low to high were all fantastic so I thank you

I had a great experience with Anel Correa recently for a - MSimpo

I had a great experience with Anel Correa recently for a minor software update and she has always been great. From start to finish she and the whole team took care of me and I was in and out within a few hours. They washed and detailed my car too and it looked fantastic. You can tell the leadership is strong at this store, everyone was really professional and valued my time. Thanks again Anel!

Yesterday, I brought my 2023 Q5 to Audi Pacific Service - Calbear92

Yesterday, I brought my 2023 Q5 to Audi Pacific Service since the power telescopic tilt button on the Q5 was not in its proper position- slightly depressed in and angled down so one could not lower the steering wheel. I only chose to go to Pacific since it was the closest dealer in the rain and they said getting a loaner “hasn’t been a problem.” [Background, car was at Audi Long Beach the day before for oil change, but I forgot about the steering column button issue]. Upon arrival to Pacific in Torrance, I was greeted and met Service Advisor, Jonathan. He seemed nice enough. Once I told him of the main issue- he went to physically inspect it and got the shop foreman to look at it to see if it was something easy to fix. [and another on-going MMI and Bluetooth issue that’s known across most Audi platforms.] He came back and said that it looks like “outside influence” and that’s not under warranty. It would cost $310. “If it was something easy to unbolt a screw, I would just do it for you, but you have to drop the entire steering column.” I declined. He also said that if your car was just at another dealer- you should go back to the selling dealer (not possible since in San Diego) or the most recent service dealer since you have a relationship with them on THIS car. This button is on the lower left side of the steering column and slightly recessed. One of the clips on the inside was not holding it in proper position, but the inuendo that “we” broke this is absurd. There’s no physical damage. This is the 1st time (and likely last) that this car has been brought to them- I had a terrible experience with a previous service writer several years ago on my eTron SUV where I asked for my keys back and would not return while he was still working there. I will appreciate Jonathan's frankness. He said that I should take the Q5 back to Long Beach or BH since I have had the car serviced there before and since I have an established relationship with them on THAT car- they had more leeway to offer “goodwill” and cover that issue. I was shocked that when he told me that the button was now inside the steering column since the foreman pushed it in while trying to assess. When I actually got into the vehicle- there was now an open hole in the lower steering column and a loose button. Since this was caused by the foreman and it was returned this way- this is not returning the vehicle in the same condition as it was brought it. Not taking responsibility since I declined their $310 charge. Not acceptable. What’s more outrageous- I took Jonathan’s advice and went back to my regular service advisor at Long Beach today. (Charles is awesome!). He not only greeted me when I pulled up- he already saw my note- personally took the vehicle straight into the service. In 15 minutes, the car was ready. Not even paperwork needed since it was a single Torx screw to remove the lower steering column plastic panel and put the power control button back into proper place. I even got a snack in their new comfortable, location. Moral: stick with Audi Long Beach for your Audi service needs.

I had a very disappointing experience with Audi Van Nuys. - Pedram

I had a very disappointing experience with Audi Van Nuys. My vehicle had to be towed to the dealership due to a mechanical issue. During inspection, they found a plastic washer lodged in the throttle body. When I asked how something like this could happen, the Service Manager told me they could not determine the cause and described it as a “mystery.” From a technical standpoint, this is extremely concerning. An object like this should not be able to pass through the air intake system under normal conditions. Despite having no explanation, I was still charged $315 for the repair. I also raised concerns about low coolant levels and a drop in oil level, which could indicate a potential issue, but these concerns were not properly investigated. The coolant was simply topped off without further diagnosis. To make matters worse, I made multiple attempts to contact both the Service Manager and General Manager and left several messages, but never received a response. At this point, the issue is not just the cost — it’s the lack of accountability, poor diagnosis, and serious concerns about the quality of service and safety. Very disappointing experience from an authorized Audi dealership.

My experience at Santa Monica Audi this morning was - Rmuhammad1

My experience at Santa Monica Audi this morning was extremely disappointing. I had a service appointment scheduled, yet | was left sitting and waiting while being told I could only work with one specific advisor. The process was inconvenient, inefficient, and the staff came across as apathetic and unconcerned about the customer experience. I ultimately left the dealership and drove out of my way to Audi of Beverly Hills. They answered the phone immediately, were accommodating, told me I could drop the car off quickly, and get on with my workday. I would not recommend Santa Monica Audi. It is absolutely worth driving a little farther for the far better service and professionalism at Audi of Beverly Hills.

I wish I had seen the negative ratings before I came - rough

I wish I had seen the negative ratings before I came here. They sold me an extended warranty for more than 6K that overlapped entirely with the dates of the factory warranty. It took months to get a refund. I was told the issue was with the warranty issuer, but when I contacted the warranty issuer, I was told that the warranty void had been approved 6 weeks earlier and that Audi had the funds for that entire time. I tried to call many times but they screened my calls. When I called from a friend's phone they picked up. It was an arduous and maddening experience getting the money back, even though the dealership has issued me a meaningless warranty. Please go elsewhere. I won't be returning.