Audi Pacific

Thanks Oscar! Oscar was great accommodating my schedule and getting the car done quickly. In general however I find the two week wait to get a service appointment Oscar was great accommodating my schedule and getting the car done quickly. In general however I find the two week wait to get a service appointment and the lack of loaner cars to be s concern. Not the special service that I’ve come to expect from my Audi dealer. More

Very people friendly environment I have been a client of Pacific Audi for over 10 years. In this time, customer service has continually improved. The service department is very capa I have been a client of Pacific Audi for over 10 years. In this time, customer service has continually improved. The service department is very capable, and the vehicle advisors are knowledgeable and accomodating. I will continue to be a client of Pacific Audi, and reccommend this dealership to other Audi owners. More

Already submitted I already submitted a review. All good with Pacific Audi. I don’t need another email asking for another review though. 5 star, service, follow up... I already submitted a review. All good with Pacific Audi. I don’t need another email asking for another review though. 5 star, service, follow up....thank you More

Maintenance and recall I was able to drop off my Audi A5 without an appointment and service was done in a timely manner. The service took longer than expected, I was able t I was able to drop off my Audi A5 without an appointment and service was done in a timely manner. The service took longer than expected, I was able to keep the loaner car overnight with no problem. I was able to pay my invoice online so pick-up was very quick. More

Excellent Customer Experience I visited Audi Pacific for my Q5’s 45,000 mile check up. I showed up for my appointment and was warmly greeted by the staff. They showed me to my Ser I visited Audi Pacific for my Q5’s 45,000 mile check up. I showed up for my appointment and was warmly greeted by the staff. They showed me to my Service Consultant, Anel, who had my paperwork ready. I then was shuttled to Enterprise a short 2 blocks away for my loaner car. I appreciate that Audi Pacific had informed me via text the previous night that they would be paying for the Enterprise rental. Anel gave me updates via text regarding my car’s progress. Luckily everything was covered under my maintenance contract so I had zero cost! My car was ready for pick up when I arrived and it was shiny and clean! Thank you Everyone! More

Brake service on my A6 I had great service from Anel, the service writer. Their video camera inspection makes everything quick and efficient. They also provided me wit I had great service from Anel, the service writer. Their video camera inspection makes everything quick and efficient. They also provided me with a loaner car and got the work on my car done same day. Overall excellent experience. More

Good cars and people The car buy experience was pleasant and painless. They have a large inventory and are willing to make good deals. Ryan my Sales Rep and Tim the Sal The car buy experience was pleasant and painless. They have a large inventory and are willing to make good deals. Ryan my Sales Rep and Tim the Sales Manager were friendly, helpful and accountable. More

Good customer service Not happy about the issues with the car, as it’s become a recurring problem, but the customer service and help from my customer rep was outstanding. Not happy about the issues with the car, as it’s become a recurring problem, but the customer service and help from my customer rep was outstanding. More

Great experience Had a great experience purchasing my CPO A6 with Kevin. Thomas was great as well. Everyone was friendly and accommodating! Will recommend to friends a Had a great experience purchasing my CPO A6 with Kevin. Thomas was great as well. Everyone was friendly and accommodating! Will recommend to friends and family. More

Received second key and it was programmed to car. I was quite pleased that the work done on my car took less time than estimated. The staff was extremely friendly. Hopefully all future services will I was quite pleased that the work done on my car took less time than estimated. The staff was extremely friendly. Hopefully all future services will goes as well. More