Audi Pacific

Never forgotten I was kept informed on the status of my service while I waited for my car. It makes a big difference to feel like an important customer and provided I was kept informed on the status of my service while I waited for my car. It makes a big difference to feel like an important customer and provided the updates and attention. More

Relaxed Great lease experience, easy, relaxed no pressure. Accommodated all of my needs and made it happen even though my original selection was stuck at the Great lease experience, easy, relaxed no pressure. Accommodated all of my needs and made it happen even though my original selection was stuck at the port. Collin and Chris were great to work with. More

Dream Experience Buying a Car I didn’t think I would be able to continue as an Audi owner. Lina was perseverant and put together a deal that made it possible for me to drive away i I didn’t think I would be able to continue as an Audi owner. Lina was perseverant and put together a deal that made it possible for me to drive away in my #1 choice for a vehicle. I’ve never enjoyed driving to work as much as I did the next morning with the top down and beautiful music playing over the spectacular stereo (using the paddle shifters in manual mode on a windy road). I never thought I would say this about an auto dealership, but Audi Pacific has performed beyond my expectations and has taken care of me for the last 3 1/2 years. Thank you so much! (I’m sending my colleague over to look at a car for herself now) More

Very good car buying experience at Audi Pacific I made several trips to the dealership to see Kevin and he was very helpful in helping me determine which car to buy and with what options. Joby was I made several trips to the dealership to see Kevin and he was very helpful in helping me determine which car to buy and with what options. Joby was very good in assisting him and getting me test drives and explaining the features of the particulaer car after I bought it. Fady found the exact car I wanted and at the price I was looking for. Fady made the sales negotiation process very pleasant! Finance guy Thomas did an excellent job in convincing a skepical me that I should get Audi Care and Term Care (Colin also helped.). This is my second Audi from Audi Pacifc. I checked prices other dealers, but Audi Pacific was always my first choice. It's close to my home, and particularly, I have been very pleased with the service I've gotten from Audi Pacific with my first Audi (Sevice Adviser Natalee). My faith that this dealership can service my car properly and efficiently is a key plus in rating this dealership and in my buying my second Audi. More

Great buying experience Quick response to internet query, friendly staff, led to fast enjoyable purchase! Enjoyed working with Antoinette and Marie. Very professional and Quick response to internet query, friendly staff, led to fast enjoyable purchase! Enjoyed working with Antoinette and Marie. Very professional and courteous. Hope to work with them again in the future! More

Great Audi Service What can I say, from the minute I drove up the staff greeted me, walked me through the repairs, got me a loaner and within 15 minutes I was on my way What can I say, from the minute I drove up the staff greeted me, walked me through the repairs, got me a loaner and within 15 minutes I was on my way to work. When I came to get my car again that evening, it was quick and easy checking out and my car was cleaned. Thank you More

Awesome service Everyone was nice and helpful. I was taken care of the minute I drove in. Service was quick and I had to wait only 1 hour and a half. Everyone was nice and helpful. I was taken care of the minute I drove in. Service was quick and I had to wait only 1 hour and a half. More

Very nicely ! Audi Pacific is providing great customer service. No waiting time when making appointment. I feel very comfortable because all staff are very friendly Audi Pacific is providing great customer service. No waiting time when making appointment. I feel very comfortable because all staff are very friendly, Thank you! More

Just a great experience Knowledgeable staff, everything as explained and expected. This is how it should be. Oscar was a perfect example of customer service. He answered all Knowledgeable staff, everything as explained and expected. This is how it should be. Oscar was a perfect example of customer service. He answered all our questions. More

A Sale Tale It started as a nightmare. The original sales manager had departed without informing me he was no longer involved. The interim sales manager then so It started as a nightmare. The original sales manager had departed without informing me he was no longer involved. The interim sales manager then sold my custom ordered SQ5 to someone else when it arrived at their dealership. To their credit, however, they found a duplicate car at another dealer, and even though it had a couple additional options, they did not charge extra. Simon and Fady were responsive, professional, and committed to completing the sale with proficiency. It was a pleasure doing business with them. More