Audi Pacific

Recall Servicing The service I received for a recall was excellent. I especially liked the Service Video that was provided for my car as an update while the car was s The service I received for a recall was excellent. I especially liked the Service Video that was provided for my car as an update while the car was still in the process of being serviced. Another great convenience was the availability of a Courtesy Vehicle as soon as Audi realized the servicing may take a little longer than expected due to another recall for a minor window matter that hadn't been completed previously. More

Great Experience Everyone, especially Marin, Johanna and Sandy, were very helpful! They assisted me in finding the right model and reviewing the different financing o Everyone, especially Marin, Johanna and Sandy, were very helpful! They assisted me in finding the right model and reviewing the different financing options. And Johanna helped me with the vehicle's incredible technology. More

Fantastic service Everything about my experience at Pacific Audi went smoothly yesterday. There were no long waits, lots of great communication and easy access to ride Everything about my experience at Pacific Audi went smoothly yesterday. There were no long waits, lots of great communication and easy access to rides in both directions. Great experience! More

Great Experience from the G.M. down the Line! We came to Audi Pacific late in our Search, and I have to tell you that Marie stepped in and really got it close to the deal I wanted, and then the GM We came to Audi Pacific late in our Search, and I have to tell you that Marie stepped in and really got it close to the deal I wanted, and then the GM Marin, on a Saturday morning, gave me the what I was looking for, and we effortlessly closed the deal. The entire there, including then Joby and Dwight, were VERY helpful. All (4) played a great role in this Transaction, and are appreciated. It started at the top with Marin, who was a complete gentleman and pleasure to deal with, and then Marie, Joby, and Dwight made it happen. I will for sure go back when it's time to get another Vehicle. Ps... If you don't know what a Money Factor is , do yourself a favor and figure it out along with words like Residual, Discount, Vehicle Selling Price, Monthly Depreciation, Monthly Rental, and others! Go in prepared, and they are very enjoyable to work with. It's a Business, so do your Homework. More

Helpful staff and a great deal! What a huge and beautiful dealership. On top of that, kind and helpful staff. Would definitely recommend this place to any of my friends or family. What a huge and beautiful dealership. On top of that, kind and helpful staff. Would definitely recommend this place to any of my friends or family. More

Panoramic Roof Issue The service dept was able to determine why my roof wasn’t retracting and ordered a new motor. This was done in under an hour. The service dept was able to determine why my roof wasn’t retracting and ordered a new motor. This was done in under an hour. More

Excellent Service I had a good experience with sales staff at Audi Pacific. The transaction was haggle free, and they followed through the lease process. I appreciate I had a good experience with sales staff at Audi Pacific. The transaction was haggle free, and they followed through the lease process. I appreciated the quick negotiation and closing process. More

Excellent service experience Natalie was great to work with. She kept me informed, helped with the loaner ; the loaner itself was a great car! The service was completed to my sa Natalie was great to work with. She kept me informed, helped with the loaner ; the loaner itself was a great car! The service was completed to my satisfaction and when the car was delivered, it was washed! All in an all an excellent experience. More

Great service all around! Every visit is a smooth transition. Very rare that I have to sit and wait. Everyone is very polite and accommodating. Staff is well organized. Every visit is a smooth transition. Very rare that I have to sit and wait. Everyone is very polite and accommodating. Staff is well organized. More

Audi Pacific is great ! Excellent service by Micheal Harris . He arranged quick free Lyft ride to work , 10,000 mile service was done on time , and follow up was exceptional Excellent service by Micheal Harris . He arranged quick free Lyft ride to work , 10,000 mile service was done on time , and follow up was exceptional . More