Audi Pacific
Torrance, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 682 reviews
I love that this dealer offers loaner Audis as opposed to the Fords/Nissans you get from Enterprise/Hertz from other dealers. I did have a problem with the lack of customer service when I called. I would f the Fords/Nissans you get from Enterprise/Hertz from other dealers. I did have a problem with the lack of customer service when I called. I would frequently get recorded messages stating no one was available when I called. Colin was very on top of things though. He wasn't exactly what I'd call "super friendly," but he'd call to update me on what was going on. The service itself wasn't always done completely, but I believe that was due to Audi's lack of knowledge of what was wrong with the car, as opposed to that of this specific dealer's. More
July 15 and 16, 2006: Went to buy a wagon and our salesman (very friendly) showed us an 2006 A4 Avant that had a sticker on the front indicating "8000 off." He indicated that this was a great deal, salesman (very friendly) showed us an 2006 A4 Avant that had a sticker on the front indicating "8000 off." He indicated that this was a great deal, so after thinking about the car overnight, we went back to Pacific Audi to start the purchase process. After discussing the payments three times, the sales manager came out and told us that the sticker was a mistake and they would not honor the price. I called the general manager the next day and he apologized, but reiterated the fact that car dealers are allowed to make mistakes and the price would not be honored. To the GM's credit he did try to say he'd cut me a deal in the future, but that was after insinuating that I was trying to take advantage of them. They've lost a customer and I would not recommend shopping there for a new or used Audi. More


