Audi Pacific - Service Center

Service quality Very helpful and welcoming. Provided coffee and snacks for the wait. I was able to get a loaner from them while my car was getting serviced. And the l Very helpful and welcoming. Provided coffee and snacks for the wait. I was able to get a loaner from them while my car was getting serviced. And the loaner was clean and easy to use. Everything went really smoothly. More

Best customer service in the business, bar none! From the moment you drive up until the time you leave after a service everyone is exemplary. They go out of their way to make you comfortable and ac From the moment you drive up until the time you leave after a service everyone is exemplary. They go out of their way to make you comfortable and accommodate your every wish (with in reason;) while you are there. They have even picked up my Audi for a warranty issue and delivered it on occasions when I am in a jam. It says a lot about a company when every one behaves in such a respectful, positive manner. Only sensational customer service! More

Big fan of my service advisor! My service advisor Francisco Valenzuela is a gem. I dropped my car off and picked up a loaner in mere moments. He updated me on my car's status in a My service advisor Francisco Valenzuela is a gem. I dropped my car off and picked up a loaner in mere moments. He updated me on my car's status in a timely manner. Francisco has been helping me for four years and every single interaction has been great. More

Good experience Made appointment via website which was super easy and convenient. Visited the day of schedule and within 15ins out of dealer. Was advised possible del Made appointment via website which was super easy and convenient. Visited the day of schedule and within 15ins out of dealer. Was advised possible delay of service due backed up vehicles but was able to pick up same day evening. Have used this service station previously but wasn't pleased with staff service but this time with new faces very courteous and will visit again. Mr. Oscar Barrientos and the lady who arranged loaner car was very attentive; More

Tire replacement 1st service needed. Everyone I interacted with was courteous, friendly, and welcoming. I was completely satisfied.. Although I purchased my certi 1st service needed. Everyone I interacted with was courteous, friendly, and welcoming. I was completely satisfied.. Although I purchased my certified pro-owned Audi from another dealer because the price and equipment were closer to what I wanted, Audi Pacific treated me like I bought the car from them. Thank you. More

Great Service We have 2 Audi 's and have found the work and service provided by this dealership to be outstanding. The work is always done correctly and the staff We have 2 Audi 's and have found the work and service provided by this dealership to be outstanding. The work is always done correctly and the staff is helpful and knowledgeable and customer oriented. More

1st Service First service for the car. Handled very efficiently with minimum wait time. Was in and out within 90 minutes. Waiting area was clean and pleasant First service for the car. Handled very efficiently with minimum wait time. Was in and out within 90 minutes. Waiting area was clean and pleasant with tv and WiFi . More

Great Service Beautiful Facilities I love Audi Service! I'm sure you'll agree that having work done on your car is not a very fun chore. But Audi Service makes it a breeze. Henry is I love Audi Service! I'm sure you'll agree that having work done on your car is not a very fun chore. But Audi Service makes it a breeze. Henry is always on it. He remembers me and my name when I come in, even if it has been months! He is great at communicating what's going on and explaining when I need it. They do a great job and make this chore smooth and a little less painful! Oh, and the facility is beautiful so it's not too bad hanging out for a little while and checking out my future Audi options! More

Very professional. The total experience was accomplished with a minimal amount of inconvenience.I am a full time care giver for my handicapped wife and never had to worr The total experience was accomplished with a minimal amount of inconvenience.I am a full time care giver for my handicapped wife and never had to worry about transportation or leaving her alone. More

My favorite Audi Dealership. Excellent service from your service consultant, HENRY ESQUEDA in Torrance, Ca. Always polite, skilled and superb. Enjoy visiting with him. HE IS A Excellent service from your service consultant, HENRY ESQUEDA in Torrance, Ca. Always polite, skilled and superb. Enjoy visiting with him. HE IS A KEEPER!!! It is a very nice and clean place. More