Audi Pacific - Service Center

Service visit Professional and very easy. My car was ready early! Would recommend to all my friends who own an Audi. I look forward to my next visit. Professional and very easy. My car was ready early! Would recommend to all my friends who own an Audi. I look forward to my next visit. More

Audi A4 service Everything was organized and went smoothly from drop off to pickup. I appreciate the vehicle being thoroughly inspected and cleaned before being retu Everything was organized and went smoothly from drop off to pickup. I appreciate the vehicle being thoroughly inspected and cleaned before being returned to me. More

Great Customer Service Brought my car in for a regular service and a couple of recall items. My service rep Natalie kept me updated on the status of my car and sent me a tex Brought my car in for a regular service and a couple of recall items. My service rep Natalie kept me updated on the status of my car and sent me a text when my car was ready. This location always has a loaner car available for me. Thanks Audi Pacific More

Excellent treatment from start to finish Audi Pacific always takes care of me. My service advisor Anele gets the car into service promptly not just for the recommended service items needed , Audi Pacific always takes care of me. My service advisor Anele gets the car into service promptly not just for the recommended service items needed , but for the things that I detail as important that have come up since the last service appointment. She makes sure that my concerns are checked by the technician. Sergio was my technician and he completes a cool video review of the undercarriage and motor to demonstrate the issues to be repaired. Sergio actually shows me in the video the damage to old parts or leakage or wear so I can make an informed decision. There is a new text system so questions can be answered more quickly with the service advisor. I also really appreciate that at the conclusion of each service appointment, my car is cleaned and looks spotless. Even with major service, my car is ready the same day as dropped off. More

Excellent Audi service Drop off & pick up process is smooth & Swift. For busy people like my self it’s s very important quality. Friendly service is an additional plus! Drop off & pick up process is smooth & Swift. For busy people like my self it’s s very important quality. Friendly service is an additional plus! More

Great service rep. and quick service As always, the staff was very helpful. I received an estimate within a half hour of bringing my car in. The service was finished before two hours time As always, the staff was very helpful. I received an estimate within a half hour of bringing my car in. The service was finished before two hours time. More

Service Divison Amazing customer service from Audi. I’m seriously SO impressed with the speed and fast communication I received from Francisco in the Audi service dep Amazing customer service from Audi. I’m seriously SO impressed with the speed and fast communication I received from Francisco in the Audi service department. He exceeded my expectations; reliable, prompt, and kind! More

Smooth Service The most painless service experience I have ever encountered. Entire process, including obtaining a loaner car, lasted a total of 5 minutes. My car w The most painless service experience I have ever encountered. Entire process, including obtaining a loaner car, lasted a total of 5 minutes. My car was ready when promised and, again, it took amount 5 minutes to return the loaner car and pick up my vehicle. More

Good Experience I called when Audi opened and they were able to squeeze me in that day. It was a quick and painless process. My car was done in a couple hours. Everyo I called when Audi opened and they were able to squeeze me in that day. It was a quick and painless process. My car was done in a couple hours. Everyone was very nice and helpful. More

Great service experience. Great advisor. Staff was friendly and prompt in attention. Francisco is great. Service appt. was quick and satisfactory. It's never fun to take a car in for servi Staff was friendly and prompt in attention. Francisco is great. Service appt. was quick and satisfactory. It's never fun to take a car in for service but Audi Pacific made it fast and painless. More