Audi Pacific - Service Center
Torrance, CA

393 Reviews of Audi Pacific - Service Center
great service as always The service personnel are honest and reliable, and the service writers are polite and knowledgeable. The dealership has a very clean and welcoming at The service personnel are honest and reliable, and the service writers are polite and knowledgeable. The dealership has a very clean and welcoming atmosphere. I would recommend this dealership to my friends and family. More
Excellent Experience As I have for years - another positive service visit.. Overall the staff is courteous, professional, and responsive. I have confidence in the team As I have for years - another positive service visit.. Overall the staff is courteous, professional, and responsive. I have confidence in the team there and actually enjoy the process. The facility and the personnel are top notch. More
Professional & courteous Very satisfied and a great experience. The cleanliness of the waiting area was very impressive. I was able to wait and get some work done easily and Very satisfied and a great experience. The cleanliness of the waiting area was very impressive. I was able to wait and get some work done easily and quietly. More
Service appointment Pleasant staff. Readily accessible loaner car Prompt notification of completion of service Good detailed explanation of work done and Recommendati Pleasant staff. Readily accessible loaner car Prompt notification of completion of service Good detailed explanation of work done and Recommendations for next possible needed Maintenance. Thanks More
techie service department i like all the new tech being employed by the dealership, it made getting in and out really quick. on top of that the delivery of what service was nee i like all the new tech being employed by the dealership, it made getting in and out really quick. on top of that the delivery of what service was needed and essential via email so i can review is very convenient. all together this is raising the level of service much higher than the other luxury brands. More
Scheduled maintenance Everyone I interacted with was wonderful. Very high price for battery replacement. Electronic communications were appreciated. Processes for drop off Everyone I interacted with was wonderful. Very high price for battery replacement. Electronic communications were appreciated. Processes for drop off, loaner car and pickup were efficient and easy. More
Replacing damaged tire Service was very good and Natalie helped and kept me informed. Very pleasant experience. Got loaner car so I did not have to wait at the dealership. Service was very good and Natalie helped and kept me informed. Very pleasant experience. Got loaner car so I did not have to wait at the dealership. More
Excellent Service I had a great experience at this dealership. Anel was amazing, always kept me updated, answered all my questions and got my car back to me fast. She h I had a great experience at this dealership. Anel was amazing, always kept me updated, answered all my questions and got my car back to me fast. She has the best customer service I have ever had anywhere. She also really listens. The young men who take the car were also kind, professional and helpful. More
First class customer service The experience from start to finish was the best I have ever had, my service advisor so professional and knowledgeable that it gave confidence and tru The experience from start to finish was the best I have ever had, my service advisor so professional and knowledgeable that it gave confidence and trust in the work that was being done. More
Quick, easy and very professional. 3 year service, with appointment made on line. All ready on arrival. Easy intake and work performed quickly. Done and on my way in 90 minutes. 3 year service, with appointment made on line. All ready on arrival. Easy intake and work performed quickly. Done and on my way in 90 minutes. More