Audi Pacific - Service Center

friendly service very helpful, kept me informed of the status of the service....because of the demand for service at the dealership the repair took longer than expecte very helpful, kept me informed of the status of the service....because of the demand for service at the dealership the repair took longer than expected, however the loaner car helped resolve that issue.... More

Excellent first service This was my first service for my 2018 Q5, and it was not only free, but also very quick and the car was ready at the promised time , less than 4 ho This was my first service for my 2018 Q5, and it was not only free, but also very quick and the car was ready at the promised time , less than 4 hours later More

Rip off experts Biggest thieves... Brought our Audi in for the 1st service and they had to fix a whole list of items (which in itself is ridiculous since it is a new Biggest thieves... Brought our Audi in for the 1st service and they had to fix a whole list of items (which in itself is ridiculous since it is a new car). They gave me a loaner for 5 days (took all week just fix everything). I parked the car out on the street one evening and it got dirty along with some palm tree sap. I returned the loaner and picked up my Audi and they charged me $160 because the loaner was returned dirty!!!! They claim that they now have to detail the car which is a crock of xxxx since I had 2 other cars on the street that night as well with tree sap and I washed both the cars today and they came completely clean with no marks or blemishes. Stay away from this dealership....they are dishonest and will rip you off. More

Great service Henry was fast and courteous. Would highly recommend. Have been with dealership for over 15yrs. Always satisfied. Will definitely return for next l Henry was fast and courteous. Would highly recommend. Have been with dealership for over 15yrs. Always satisfied. Will definitely return for next lease. Sales side has always been great too. Glen More

Excellent service! Henry kept me updated with the progress of the service and even sent me a video of my car’s health. Very timely, courteous & professional! Henry kept me updated with the progress of the service and even sent me a video of my car’s health. Very timely, courteous & professional! More

10,000 mile service - Excellent I've never been to this dealer before, and they are top notch. Felt like First Class lounge. Best was the video taken under my car during the tech I've never been to this dealer before, and they are top notch. Felt like First Class lounge. Best was the video taken under my car during the technician's review, that was sent to my email. What???? Amaze. More

S4 Avant battery and hood strut replacement TImely repair, was kept informed on progress of service. All in all, excellent service. Car was nice washed and ready when promissed. Pretty satisf TImely repair, was kept informed on progress of service. All in all, excellent service. Car was nice washed and ready when promissed. Pretty satisfied with the experience. More

Excellent I really like the service every thing was proper and respectful the explain everything clearly also they advise me my tire need to be changed which I I really like the service every thing was proper and respectful the explain everything clearly also they advise me my tire need to be changed which I am going to do that More

Great Service. I had an appointment and they took my car right away and it was ready at the time promised. The reception area is very nice with great coffee, frui I had an appointment and they took my car right away and it was ready at the time promised. The reception area is very nice with great coffee, fruits and snacks. More

Professional staff - very dedicated to customer service My experiences at Audi Pacific have been outstanding. The staff has exceeded my expectations on multiple occasions. My service advisor, Henry, went My experiences at Audi Pacific have been outstanding. The staff has exceeded my expectations on multiple occasions. My service advisor, Henry, went above and beyond to address all of my concerns. More