Audi Pacific - Service Center

Service is outstanding! Abel Juarez is incredible! Attentive and knowledgeable. Polite and effective---a young man will go far---oh. I usually don't praise people easily--- b Abel Juarez is incredible! Attentive and knowledgeable. Polite and effective---a young man will go far---oh. I usually don't praise people easily--- but he really earned it! Dr. Jean H. Marshall More

Great Michael Harris is a top service writer. I drove into the service area without an appointment, a spur of the moment thing, as I drove by. They were obv Michael Harris is a top service writer. I drove into the service area without an appointment, a spur of the moment thing, as I drove by. They were obviously busy but treated me as though they were expecting me. Michael noted my concerns, had a loaner available quickly and followed up with thorough explanation of service suggested by mechanics. To my surprise they had noticed an issue which I had neglected to tell Michael about and proceeded to correct it after my "ok". If you're serious about keeping your fine auto in top running condition visit these guys More

Service appt Natalie Lucido was excellent from start to finish. Excellent and friendly. Kept me updated throughout my short wait. Service was actually completed Natalie Lucido was excellent from start to finish. Excellent and friendly. Kept me updated throughout my short wait. Service was actually completed before stated time. Very pleased More

Abel Juarez is excellent and very responsive My S6 has been having some teething problems so it has gone back to the Dealership a few times. On each occasion, Abel has been able to accommodate my My S6 has been having some teething problems so it has gone back to the Dealership a few times. On each occasion, Abel has been able to accommodate my schedule and arrange for a loaner. The car has been returned washed, and sooner than expected on each occasion More

I came in for warrenty schedule maintenance Francisco Valenzuela was with me from my initial phone call to make an appointment for service and all the way through the process of dropping my vehi Francisco Valenzuela was with me from my initial phone call to make an appointment for service and all the way through the process of dropping my vehicle off and placing me in a very nice complimentary loaner car. My service was completed in a timely manner and I returned for my freshly washed car. Mr Valenzuela also arranged for an estimate on a small body repair which he got for me in a matter of minutes. I drive over 40 miles from Huntington Beach to Audi Pacific because their service is exceptional and people like Francisco Valenzuela are the reason that they are. More

Great service as usual Natalie was super, a consistent performer - she always calls to let you know the status of your vehicle and if anything odd came up or not; and then s Natalie was super, a consistent performer - she always calls to let you know the status of your vehicle and if anything odd came up or not; and then she addresses the issues in a timely fashion. Two thumbs up!! More

Fast and easy service Service was fast and it only took 30 min. Michael Harris was on point with my needs. I'm highly satisfied... And I got a free car wash. Service was fast and it only took 30 min. Michael Harris was on point with my needs. I'm highly satisfied... And I got a free car wash. More

Had a good experience Thanks to Natalie Lucido for making my experience at Audi pleasant. Everything went smoothly, I was kept informed on the progress of the maintenance a Thanks to Natalie Lucido for making my experience at Audi pleasant. Everything went smoothly, I was kept informed on the progress of the maintenance and repairs. More

Great Service! I took my car back to Pacific Audi last week to complete the services I wanted done. Michael Harris of the Service Dept took great care of me & my 20 I took my car back to Pacific Audi last week to complete the services I wanted done. Michael Harris of the Service Dept took great care of me & my 2012 A6. When I opted to get alternative tires to replace the worn Pirelli P-Zeroes, he was able to come up with the Michelin A/S ties I wanted, and at a great price. Took care of my alignment as well, and even arranged for someone to grind the scuffs out of two of the rims. Best of all, done in a day, and MIchael followed up with a timely phone call to give me a status update. Definitely will go back again for my Audi's service needs. More

Audi experience Michael helped me how to use the buttons! He was professional. Definitely I would refer him to my friends ! Service done to my car was excellent ! A Michael helped me how to use the buttons! He was professional. Definitely I would refer him to my friends ! Service done to my car was excellent ! Awesome! More