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Audi Palo Alto

Palo Alto, CA

4.1
2,841 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,841 Reviews of Audi Palo Alto

June 23, 2021

Good and easy to use dealership website. Very good car selection. Good communication with friendly and helpful staff. Seamless and quick transaction. I would recommend to all shoppers who is shopping fo More

by Kris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Aslami, Omar Rubio
June 16, 2021

Quan Huynh is a great service advisor. I had Quan Huynh serviced my car before..... Hopefully, Audi Palo Alto will doing great in the future More

by Jamespham
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
Jun 16, 2021 -

Jamespham responded

Quan Huynh is a excellent services advisor

June 09, 2021

A good experience. They were friendly, courteous and let me know before my appointment that a loaner car may not be available, as previously requested, and offered me alternatives. Also kept me informed of More

by Margaret Yvonne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Su, Quan Huynh
June 08, 2021

Excellent service, professional and welcoming. I have been going to the Audi service for the last three years and found that the quality of their service is always consistent. More

by Berfu Butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
June 07, 2021

Incredible service at Audi of Palo Alto. Check in was really easy and straightforward. I requested a loaner, but they didn’t have one available. Nano gave me a ride home and was very friendly. I would en More

by Jchavez1240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nano , Victor Luis, Quan Huynh
June 04, 2021

Audi in Palo AltoService Advisor Arian AskarianGreat Audi in Palo Alto Service Advisor Arian Askarian Great customer service and friendly staff Got shuttle service which was very friendly staff and More

by roxizavala
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arian Askarian
June 04, 2021

The purchasing process was great. They were quick, courteous and prompt. I haven't had any services yet, but all in all, great. I would recommend to my friends. More

by TomS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Brown
May 29, 2021

Great, dedicated service professionals who go out of their way to make the experience as good as they can, sometimes going the extra distance for the customer. More

by Hobart Birmingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gaddis
May 25, 2021

Good in talking to car owner but no care in fixing the car especially after the service is done. This is the second service that they did not fixed the car and treated my car right. When I got my car bac More

by Fred
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Quan Huynh
May 20, 2021

Friendly and cooperative but inefficient. Took two hours to purchase my car at lease end. They knew I was coming and could have completed the paperwork ahead of time More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gurnoor sandhu, Omar Rubio
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