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Audi Palo Alto

Palo Alto, CA

4.1
2,835 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,835 Reviews of Audi Palo Alto

June 17, 2020

Great job! Great customer service, in and out in a timely and safe fashion. Convenient located near the 101 and well cared for property. Friendly staff at every turn! Thanks! More

by KCOTIS
Recommend Dealer
Yes
Employees Worked With
Benny Gomez did great job!
Jun 20, 2020 -

Audi Palo Alto responded

Hello, we're glad you had such a wonderful service experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

June 17, 2020

We were totally pleased with the overall experience that we had buying a used car from Palo Alto Audi. Our sales person Eric Gonzalez was not at all pushy and very considerate. And when we had a very slight More

by jmurf14
Recommend Dealer
Yes
Employees Worked With
Jon Bittrolff, Eric Gonzalez
Jun 25, 2020 -

Audi Palo Alto responded

Hello, we are so pleased you enjoyed your visit to Audi Palo Alto! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

June 17, 2020

My car salesman was Drew. He was the nicest person and does a great job at explaining things to you. very pleased with this place. More

by farmgirl2crazy
Recommend Dealer
Yes
Employees Worked With
Bruce Andreu, Bruce Andreu
Jun 25, 2020 -

Audi Palo Alto responded

Hello, we are so happy to read such a great review about Audi Palo Alto! Your feedback means so much to us, and we appreciate you reaching out. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 16, 2020

Thanks. AUDI guys. Many thanks to Palo Alto AUDI service team. I live in San Francisco and drove 35 miles to get service, it is worth it as I expected. Good day and good More

by DCLIEU.REGISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paola Tapia, Quan Huynh
Jun 20, 2020 -

Audi Palo Alto responded

Hello, thanks for taking the time to leave a review! We hope to be of service to you again in the future. Best wishes, Audi Palo Alto

June 16, 2020

What a great job. Pickup off car, and drop off. Loved it. Audi of Palo Alto just earned it future service and sales. Than you More

by mattandduke
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
Jun 20, 2020 -

Audi Palo Alto responded

Hi there, we are very happy we could provide you with a positive service experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

June 16, 2020

Benny was terrific in every way - responsive, timely and honest. He went the extra mile in providing an accurate diagnosis of the car I brought in and was even very helpful in getting the car returned to th More

by MG
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Jun 20, 2020 -

Audi Palo Alto responded

Hello, thank you for your kind review and your shout-out to Benny! We are happy to pass along your comments to him and the team here at Audi Palo Alto! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2020

Great service. I trust the team to go above and beyond every time- even when it is a quick question or “ad blue” fill up. They focus on quality work and high touch customer service. More

by MJL
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
Jun 20, 2020 -

Audi Palo Alto responded

We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

June 16, 2020

Nothing can add to the pleasure of driving a cutting edge technologically superb car except the courteous treatment I received at the Palo Alto Audi dealership. More

by ali24
Recommend Dealer
Yes
Employees Worked With
Benny, Ludmila Hasan
Jun 20, 2020 -

Audi Palo Alto responded

Hi there, we really appreciate your positive feedback! We look forward to helping again in the future. Take care!

June 16, 2020

it was very detailed and satisfied service they provide. I like that they sent a video of their inspection and did hand wash afterwards. Their service team is 10 out of 10. The reason of one minus star fact More

by markremark
Recommend Dealer
Yes
Employees Worked With
Maurilio Rodriguez , John Su, Victor Luis, Quan Huynh, Kevin Gaddis, David Liss
Jun 20, 2020 -

Audi Palo Alto responded

Hello, we're happy to hear you had an overall positive experience with our service team! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

June 16, 2020

Audi of Palo Alto provided very prompt service and high quality workmanship on an older model Audi A6 Avant after fully inspecting the car for road worthiness and safety More

by VELKUFTINEC
Recommend Dealer
Yes
Employees Worked With
Moeller , John Su
Jun 20, 2020 -

Audi Palo Alto responded

Hi there, thank you so much for your positive comments about Audi Palo Alto! Please don't hesitate to reach out to us if there's anything more we can do! Have a nice day!

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