Rusnak/Pasadena Audi - Service Center

Henry was outstanding! He know is job very well & keep doing the good work & thanks !God bless you ! thank for going Extra miles my first visit was very impressed by Henry Perez doing the good work & thanks !God bless you ! thank for going Extra miles my first visit was very impressed by Henry Perez More

Yearly maintenance Rusnak of Pasadena performed all work with no issues, Christian was helpful and informative, only minor issue car was completed later than originally Rusnak of Pasadena performed all work with no issues, Christian was helpful and informative, only minor issue car was completed later than originally quoted ,, all and all I would recommend More

Service Friendly courteous and great service. Car was ready when promised. Explained all service performed on the car. Car was washed as well when picked up. Friendly courteous and great service. Car was ready when promised. Explained all service performed on the car. Car was washed as well when picked up. More

Ian was great Ian was a great service advisor who addressed our needs to have the front brakes replaced due to a prior product defect. Our car was covered under war Ian was a great service advisor who addressed our needs to have the front brakes replaced due to a prior product defect. Our car was covered under warranty and Ian did a thorough service history search and informed me of my upcoming 40K and 50K service appointments. I would highly recommend Ian and Rusnak Audi. More

Great service I visited the dealership due to safety recall. The process was seamless from scheduling to car pick-up. Ian de los reyes was professional and pleasant I visited the dealership due to safety recall. The process was seamless from scheduling to car pick-up. Ian de los reyes was professional and pleasant service advisor to deal with. More

Stellar service by Ramzi Nothing but stellar service at this dealership. Ramzi rectified a previous service issue with professionalism, great follow up and tremendous customer Nothing but stellar service at this dealership. Ramzi rectified a previous service issue with professionalism, great follow up and tremendous customer care.I highly recommend Rusnak. More

I was pleased with mr. Jose taking care of all my needs. He took it upon himself to manage all necessary services, he even called Uber back and forth service for my convenience. Thank you very much for no He took it upon himself to manage all necessary services, he even called Uber back and forth service for my convenience. Thank you very much for no charges on my first time multi point inspection . My car is running well and the airbag light is off. Thanks again, Julia More

I’ve been a few Audi dealerships in the great Los Angeles area. This is definitely one of the busiest. It however is also the most efficient. The service advisor is knowledgeable and friendly. Other staff I area. This is definitely one of the busiest. It however is also the most efficient. The service advisor is knowledgeable and friendly. Other staff I interacted with are courteous as you would have expected from a premier dealers. More

Service Department Anthony Ramirez, was outstanding, even helping us with separate Audi Connect issue. Very personable and competent. Poor Sales experiences. Will not Anthony Ramirez, was outstanding, even helping us with separate Audi Connect issue. Very personable and competent. Poor Sales experiences. Will not recommend Pasadena to buy. More

Vehicle Service Ian was very polite and helpful. I would definitely recommend him to a friend or family member or anyone looking to service their Audi vehicle Ian was very polite and helpful. I would definitely recommend him to a friend or family member or anyone looking to service their Audi vehicle More