8 Audi Dealers near 91107near 91107

McKenna is my favorite Audi Dealer! - choidouglas

McKenna is my favorite Audi Dealer! From the service, sales to finance teams, they work very hard to fulfill the customer needs with very friendly manner. Every staff and team members work harmoniously to ensure that you are satisfied. Good team work!

It’s always a pleasant feeling goin into Audi dealership. - Susik81

It’s always a pleasant feeling goin into Audi dealership. Everyone is doing their best to help customers out.

Credit where credit is due: Frank and Kim made it right. - arvin_yan

Credit where credit is due: Frank and Kim made it right. After the direct involvement of General Manager Frank and partner Kim, my situation was finally resolved quickly and professionally. Kim personally called me to understand everything that had happened and immediately began working toward a solution. They not only reimbursed the $2,000+ I had paid to Mercedes because of this situation, but also provided an additional $500 as a gesture of goodwill to bring the matter to a fair and complete resolution. To me, that demonstrated a genuine commitment to making things right rather than simply closing a case. To be completely honest, before I was able to communicate directly with Frank and Kim, I was genuinely anxious as a customer and had no idea how the situation would ultimately unfold. Wanting to better understand my rights and the appropriate way to move forward, I even sought legal advice. Looking back now, I'm actually grateful for every conversation that happened along the way, because they ultimately led to direct communication with Frank and Kim—and from that point on, everything progressed remarkably quickly. I also had the opportunity to speak with Frank personally. What impressed me most was not the financial resolution, but his honesty. He spoke candidly about how the situation had come to happen. As a small business owner myself, I understand that every company genuinely wants to provide outstanding service, yet sometimes things simply don't unfold exactly as anyone intends. More important than the situation itself was the willingness to communicate openly, acknowledge what happened, and stay committed to resolving it. Frank's sincerity genuinely changed my perspective. The resolution itself included a few unexpected twists. I personally picked up the first check from Audi West Covina, but unfortunately my bank was unable to deposit it. After I contacted them, they immediately mailed a replacement the very next day to save me another trip. Unfortunately, the second check encountered the same issue. Once I reached out again, we mutually agreed that a wire transfer would be the most efficient solution. They arranged it immediately, and I received the funds today without any further issues. Although the process took a few unexpected turns, Frank's transparency, Kim's efficiency, and the coordinated efforts of everyone working behind the scenes ultimately made all the difference. Their commitment to seeing the matter through until every detail was resolved completely changed my impression of Audi West Covina. Both in life and in business, problems can arise despite everyone's best intentions. What truly defines a company is not whether challenges ever occur, but whether it is willing to face them directly, communicate openly, and remain committed until the customer genuinely feels the issue has been resolved. I sincerely wish Frank, Kim, and the entire Audi West Covina team continued success. I hope the dealership continues to grow and that more customers will experience the same level of commitment, professionalism, and integrity that I ultimately experienced.

The best dealer I have ever been- I felt like in family - laurentkhaiat

The best dealer I have ever been- I felt like in family and between Nadia the General Manager to her son Shafiq and my salesman Mo and all the staffs there from low to high were all fantastic so I thank you

I have been going to DTLA Audi for almost 20 years. - elziewheeler

I have been going to DTLA Audi for almost 20 years. Best service, professional, friendly and consistent with their service.

Keison helped us with a lease return of our RS5 and was - albertlin

Keison helped us with a lease return of our RS5 and was amazing! We are looking forward to purchasing our father's next vehicle with Keison. Thank you!

My experience after purchasing a CPO Audi from Audi Van - THeard

My experience after purchasing a CPO Audi from Audi Van Nuys has been extremely disappointing. I reported concerns immediately after delivery and was instructed by Audi Van Nuys to have the vehicle evaluated by my local Audi dealer in Michigan. I did exactly that. Audi Birmingham inspected the vehicle, documented the concerns, and I sent the requested information back to Van Nuys. On July 3, Van Nuys told me the matter had been escalated internally. On July 30, I was told it would be discussed with management. I repeatedly followed up afterward and never received the dealership’s decision. I ultimately opened Audi of America Case 07657052. Audi USA has now confirmed that Audi Van Nuys management did review my complaint and decided not to provide assistance—but Van Nuys never communicated that decision to me. Audi USA acknowledged in writing that this communication experience did not reflect the experience Audi strives to provide. My frustration isn’t simply that the dealership said no. Businesses are entitled to disagree with customers. My problem is being instructed to spend my time obtaining documentation from another Audi dealership, being told the issue was escalated, and then receiving no closure after doing everything requested. The contrast with Audi Birmingham has been night and day. Birmingham has been responsive, transparent and professional throughout every interaction. I expected substantially better communication and accountability when purchasing an Audi Certified Pre-Owned vehicle from an authorized Audi dealership.

My experience at Santa Monica Audi this morning was - Rmuhammad1

My experience at Santa Monica Audi this morning was extremely disappointing. I had a service appointment scheduled, yet | was left sitting and waiting while being told I could only work with one specific advisor. The process was inconvenient, inefficient, and the staff came across as apathetic and unconcerned about the customer experience. I ultimately left the dealership and drove out of my way to Audi of Beverly Hills. They answered the phone immediately, were accommodating, told me I could drop the car off quickly, and get on with my workday. I would not recommend Santa Monica Audi. It is absolutely worth driving a little farther for the far better service and professionalism at Audi of Beverly Hills.