Audi Peabody

They’re always polite & run on time. I live in Burlington but make the trip to Peabody for a less pretentious experience. I was happy that they had tires in stock so I didn’t have to res I live in Burlington but make the trip to Peabody for a less pretentious experience. I was happy that they had tires in stock so I didn’t have to reschedule. Working with Joe Faria as my service advisor I feel well taken care of and not taken advantage of. More

Superb service. Made the whole process enjoyable. Delighted with the result. Thank you. My sixth audi. Made the whole process enjoyable. Delighted with the result. Thank you. My sixth audi. More

Service here is professional with care and concern for your car as well as your personal wellbeing. They aim to please and do it well. Service advisors are amazing. We use Joe when he is available and he your car as well as your personal wellbeing. They aim to please and do it well. Service advisors are amazing. We use Joe when he is available and he never disappoints! More

I was quoted $375 to have my transmission serviced and was told that there would be an additional 15% discount for Saturday. I made an appointment for the following Saturday. When I brought the car in I was told that there would be an additional 15% discount for Saturday. I made an appointment for the following Saturday. When I brought the car in I was quoted $500-$600 for the service. When I complained, the service advisor looked at his computer and said the price I had been quoted was the price I would pay. The impression I got is that the service advisors are paid a percentage of charges above standard. Also when I picked up the car there were bird droppings on it that were there when I dropped it off which tells me that it wasn't washed very well. More

Nick P is an awesome person to work with and always makes sure I am taken care of when I come in for service! sure I am taken care of when I come in for service! More

Appointment was easy to reserve. Was met on arrival by service advisor Nicholas Petralia. I knew I would have a long wait as it was a service plus a repair ,but comfy area with tea c Was met on arrival by service advisor Nicholas Petralia. I knew I would have a long wait as it was a service plus a repair ,but comfy area with tea coffee and snacks available. More

Dealership was great Al followed up. Dan followed up. Be able to get my car out on time. Take care of the problem. Excellent service. Dan followed up. Be able to get my car out on time. Take care of the problem. Excellent service. More

Very helpful and patient. My only complaint would be on the dealership to get more knowledable help in assisting the service department on incoming calls My only complaint would be on the dealership to get more knowledable help in assisting the service department on incoming calls More

Efficient service and they were able to give me an appointment in just a few days appointment in just a few days More

I recently worked with the team at Audi Peabody during my transition from a Q3 to a Q5, and the experience was excellent. Aaron Hovis, my consultant was not only professional, responsive, and knowledgeable. transition from a Q3 to a Q5, and the experience was excellent. Aaron Hovis, my consultant was not only professional, responsive, and knowledgeable. His warm personality is what makes an exceptional sales associate. Aaron took the time to answer my questions, explain my options clearly, and never made me feel pressured. Every detail was covered and knowing that his availability post sale for any additional assistance is a huge plus. My new 2026 Q5 is simply beautiful, in Tambora Gray Metallic, drives exceptionally well, and has reminded me why I’ve enjoyed being part of the Audi family again! I appreciate the attention to detail, transparency, and customer service I received. Thank you to everyone involved for making the experience smooth and enjoyable. Given the amount of high quality vehicles available, Audi is the perfect quiet luxury vehicle that I can easily recommend. To put it simply, Audi Peabody has been a trusted and reliable dealership to continue my partnership with again. More