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Audi Peabody

Peabody, MA

4.8
803 Reviews

252 Andover Street

Peabody, MA

01960

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803 Reviews of Audi Peabody

April 28, 2026

Customer service is perfect. The service department was running very slow today. Took 2 & 1/2 hours for an oil change!!! More

by tiarra.max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carraigan Do
April 23, 2026

The showroom is clean as well as the waiting area which is well stocked with snacks and drinks. More

by bethanddave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 27, 2026 -

Audi Peabody responded

Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 23, 2026

Audi of peabody is great! Karl is the best over there! Everything was smooth no issues and great customer service all around! I highly recommend anyone looking for a great car More

by wmcclain25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Becker
Apr 24, 2026 -

Audi Peabody responded

Hi, thank you for your kind review; we are happy to pass along your comments to Karl here at Audi Peabody! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2026

Love the car, excellent dealership, excellent sales persons. It is the third Audi that I have purchased from them in the last 10 years More

by harrietagordon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Sudnovsky
Apr 24, 2026 -

Audi Peabody responded

Hi, thank you so much for your positive comments about Audi Peabody! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2026

Nick P in service is always a pleasure to work with and I appreciate how well he communicates status and expectations. With my recent service visit, I received a video reviewing status of my vehicle inspecti More

by kathleen.murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Petralia
Apr 24, 2026 -

Audi Peabody responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2026

Jason in sales was very responsive and professional. Fully explained the process (out of state purchase) and made me feel comfortable with the transaction. Dealing with Matt in finance was very smooth a More

by Tangofoxh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Biskey
Apr 24, 2026 -

Audi Peabody responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Peabody. If you have any further questions, please give us a call. We're always happy to help!

April 18, 2026

The dealership is well run and very accommodating . The work was performed on time and to my satisfaction More

by bmerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 21, 2026 -

Audi Peabody responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 17, 2026

Test drive experience was good, closing the deal met expectations. Picking up the car felt like they weren’t prepared. Despite having my insurance info for a week, taken in person and collected electron More

by KristieR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael P.
Apr 23, 2026 -

Audi Peabody responded

Good afternoon Kristie, I want to apologize for your experience with Michael. We should have had the insurance paperwork completed before you arrived. Our sales associates should not be smoking before they get into any customer car. I will ensure this never happens again. We appreciate your business and I would like to offer you a complementary Detail at your convenience. Regards, Brendan Conner General Manager Audi Peabody 978-818-7127

April 17, 2026

The Service Technician was outstanding and handled everything perfectly. Very much appreciate his help. Thank you! More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Zygadlo
Apr 19, 2026 -

Audi Peabody responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Peabody. We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2026

Doesn’t feel high end. Loaners are next to impossible. Rug in service waiting area needs to be replaced and the tv stand base appears not to have been dusted in months. More

by bres12
Recommend Dealer
No
Employees Worked With
Bob Memmolo
Apr 23, 2026 -

Audi Peabody responded

Good morning Bres12, I want to thank you for bringing these concerns to our attention. We will ensure that the snacks are filled and the carpet is cleaned. Regards, Brendan Conner General Manager 978-818-7127

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