Audi Peabody

I just competed a service at Audi Peabody and would like to share my positive feedback. Nick Petralia was the service advisor and made the experience easy and thorough. Thanks guys, Bill Cusato to share my positive feedback. Nick Petralia was the service advisor and made the experience easy and thorough. Thanks guys, Bill Cusato More

The sales associate took his time to explain everything in the car. He was phenomenal. in the car. He was phenomenal. More

Very friendly service and always a thorough inspection. I greatly appreciate Audi Peabody for keeping my cars in good shape! I greatly appreciate Audi Peabody for keeping my cars in good shape! More

Worked with Danny service mgr and his team…fantastic experience! Would use them again and thanked them for their assistance! Mark G experience! Would use them again and thanked them for their assistance! Mark G More

Excellent service, friendly, helpful with up to date facility and good options to choose from. facility and good options to choose from. More

Fast and accurate quote, great communication would go back and recommend. Nice people and this 15 word minimum is utter xxxxxxxx back and recommend. Nice people and this 15 word minimum is utter xxxxxxxx More

My service manager was awesome, gave me great guidance and took care of me regarding all of the services I was hoping to receive and took care of me regarding all of the services I was hoping to receive More

Walked in on a Saturday, made an appointment for my Q7 check engine light, they took it in Monday morning and found 2 issues, coved under warranty and was done Wednesday evening, 100 satisfied, they commu check engine light, they took it in Monday morning and found 2 issues, coved under warranty and was done Wednesday evening, 100 satisfied, they communicated the whole time with me , just a great job More

In September 2024 they wanted around $1,800 to replace an A6 water pump based on book rate labor of several hours. Took less than 2. After complaining in the service review I got a $250 credit. In Octo A6 water pump based on book rate labor of several hours. Took less than 2. After complaining in the service review I got a $250 credit. In October 2025 I scheduled an oil change and was quoted $110. They charged me $136.99. After finding the discrepancy I called the service rep and asked why. He thought $110 was based on a 4 not 6-cylinder car. I pushed back because they know my car. He asked what I wanted, easy a refund for the difference. He started making meaningless statements and I realized I'd never see the refund. I told him Audi Peabody will never see my car again and I will tell everyone about their poor practices. It's only $27 which in today's inflation is not a lot of money. But it's the principle to me. More

Nick at Audi Peabody is excellent and always takes care of our car. His service is outstanding and why we always come back to him at Audi Peabody. of our car. His service is outstanding and why we always come back to him at Audi Peabody. More