Audi Peabody

Walked in on a Saturday, made an appointment for my Q7 check engine light, they took it in Monday morning and found 2 issues, coved under warranty and was done Wednesday evening, 100 satisfied, they commu check engine light, they took it in Monday morning and found 2 issues, coved under warranty and was done Wednesday evening, 100 satisfied, they communicated the whole time with me , just a great job More

In September 2024 they wanted around $1,800 to replace an A6 water pump based on book rate labor of several hours. Took less than 2. After complaining in the service review I got a $250 credit. In Octo A6 water pump based on book rate labor of several hours. Took less than 2. After complaining in the service review I got a $250 credit. In October 2025 I scheduled an oil change and was quoted $110. They charged me $136.99. After finding the discrepancy I called the service rep and asked why. He thought $110 was based on a 4 not 6-cylinder car. I pushed back because they know my car. He asked what I wanted, easy a refund for the difference. He started making meaningless statements and I realized I'd never see the refund. I told him Audi Peabody will never see my car again and I will tell everyone about their poor practices. It's only $27 which in today's inflation is not a lot of money. But it's the principle to me. More

Nick at Audi Peabody is excellent and always takes care of our car. His service is outstanding and why we always come back to him at Audi Peabody. of our car. His service is outstanding and why we always come back to him at Audi Peabody. More

Friendly service advisor. Great video from the technician. Completed on time. All work done correctly. Car washed. Good coffee. Great video from the technician. Completed on time. All work done correctly. Car washed. Good coffee. More

Service advisor Denise Ferreiras excellent. Give her a raise in pay. She is very nice. Give her a raise in pay. She is very nice. More

Great professional, service representative. On time completion . Clean car inside and out afterwards. Excellent visit. On time completion . Clean car inside and out afterwards. Excellent visit. More

The whole process was fast, courteous, and diligent; communications were easy to accomplish and understand communications were easy to accomplish and understand More

Belo was professional, knowledgeable, patient, and truly accommodated every question and desire I had for a new car. I never felt pressured and knew I could rely on him to help me find the perfect fit. He w accommodated every question and desire I had for a new car. I never felt pressured and knew I could rely on him to help me find the perfect fit. He was very responsive and went above and beyond, helping me with small add ons after my purchase (I.e., tint). He walked me through all car functions after the sale and left me feeling so happy I chose this location for my purchase. Exceeds expectations! Thank you Belo! I will be returning to Audi and Belo for every purchase in the future. More

Jim Miscioscia is fantastic always takes great care of me. He is a pleasure to work with. me. He is a pleasure to work with. More

The service department is a well oiled machine . Nick Petralia is a credit to the department. His knowledge and efficiency make servicing a breeze. Communication is key to me. Nick always calls when Nick Petralia is a credit to the department. His knowledge and efficiency make servicing a breeze. Communication is key to me. Nick always calls when he said he would and he is reachable. More