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Audi Peabody

Peabody, MA

4.7
633 Reviews

252 Andover Street

Peabody, MA

01960

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633 Reviews of Audi Peabody

March 16, 2025

Always pleasant to work with / answers all questions and concerns clearly A difficult situation is made less stressful through the calmness and clarity of the service department personnel. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick from service department:
Mar 17, 2025 -

Audi Peabody responded

Hi Christine, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Mar 20, 2025 -

Christine responded

Nick Petralia was great to work with! ⭐️⭐️⭐️⭐️⭐️

Mar 20, 2025 -

Christine responded

Special thanks to Nick P. and the Service department for taking such good care 👍🏻 ⭐️⭐️⭐️⭐️⭐️. Christine

Apr 01, 2025 -

Christine responded

Well done!⭐️⭐️⭐️⭐️⭐️

March 15, 2025

Everyone was very helpful and paid close attention to my questions and needs. I was very impressed by the staff friendliness upon arrival and departure. More

by marenholz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in service
Mar 20, 2025 -

Audi Peabody responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Peabody! Feel free to reach out to us if you need anything. Have a wonderful day.

March 14, 2025

Joe Faria in service is excellent! Very professional & nice. He cares about his customers and it shows. Highly recommend. More

by edgar7314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Faria
Mar 16, 2025 -

Audi Peabody responded

Hello, thank you for your kind review, we are happy to pass along your comments to Joe here at Audi Peabody! We look forward to your next visit! Take care!

March 13, 2025

Dealership was very professional, accommodating, and friendly. Not at all pushy or intimidating, especially as a female with self admitted limited car knowledge. More

by allisonflato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Baez
Mar 15, 2025 -

Audi Peabody responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2025

Raymond is an excellent advisor. He is very well-versed in his job and kept me up-to-date all the time. More

by jcoppola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Baez
Mar 16, 2025 -

Audi Peabody responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

March 12, 2025

Great Customer service Nick pedroa is the greatest service person any can have went you enter the dealer. He’s always greet you at the door and smile, very professional, very knowledgeable and always More

by fvasquez0107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick pedroa, Henry Sudnovsky, Bob Memmolo
Mar 15, 2025 -

Audi Peabody responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nick pedroa and the team here at Audi Peabody! Feel free to reach out to us if you need anything. Have a wonderful day.

March 11, 2025

Excellent customer service! Very happy with my 30k mile service today! They gave me a thorough review of what to expect to service in the near future and were very accommodating More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Miscioscia & Danny Morales & Tyler…
Mar 15, 2025 -

Audi Peabody responded

Hi Gail, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2025

Service was easy. Tyler was very helpful! He kept me apprised at all times of the maintenance appointment's progress. More

by Aideen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Albano
Mar 13, 2025 -

Audi Peabody responded

Hello Aideen, thank you for your kind review, we are happy to pass along your comments to Tyler here at Audi Peabody! Please don't hesitate to reach out to us if there's anything more we can do!

March 10, 2025

Raymond and his service tech went above and beyond expectations with my auto issues! Great experience!!! More

by mperullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Mar 13, 2025 -

Audi Peabody responded

Hi, we're so glad that Raymond was able to go above and beyond your expectations! We're looking forward to your next visit with us!

March 09, 2025

Had a 9:15am appt for oil change, they said car would be ready by noon. Showed up at noon and was told car was almost ready and then would be washed. 40 minutes later said car just needed to be washed. 2 More

by avilaprops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Ferreiras
Mar 13, 2025 -

Audi Peabody responded

Thank you for sharing your feedback with us. We're sorry to hear that we didn’t meet your expectations. Here at Audi Peabody, we strive to give every customer the best Service Possible. Clearly, we did not meet your time expectation that day and we apologize for that. Your business is very important to us and if there is anything I can do to assist you in the future please do not hesitate to Reach out to me Daniel Morales Service Director. Thank You Daniel Morales dmorales@Group1Auto.com

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