Audi Peabody

Smiles, service & scrub Everyone was very friendly and helpful. It was very simple and quick to make the appt. Cost of the service was lower than anticipated. The one down w Everyone was very friendly and helpful. It was very simple and quick to make the appt. Cost of the service was lower than anticipated. The one down was that the detailing I paid for left me underwhelmed. Windows were not well-done and it seemed rushed. To be fair, it was rushed as there was a miscommunication at some point about the detailing. I would like to compliment all the employees I encountered as they couldn't have been more helpful and courteous. More

Oil change plus complimentary vehicle service inspection. Service here is usually good. There was a disagreement this time that I did express. The car was left and the engine light was not on. I was then cal Service here is usually good. There was a disagreement this time that I did express. The car was left and the engine light was not on. I was then called and told that it was on and if I'd like it turned off it would be 1/2 hour charged, $70 to turn it off. I complained about this and was refunded $70. Also the gentleman made it sound like it was a big favor and I should have been charged to retrieve the oil cap that I dropped and could see in the engine. I always though a check of the car was complimentary. I was getting an oil change in the first place. I think $100 for an oil change could cover grabbing the cap. More

Service visit Friendly service , quality service & respectful employees finished the service in a great time frame the service consultant Jim Miscioscia . I will d Friendly service , quality service & respectful employees finished the service in a great time frame the service consultant Jim Miscioscia . I will definitely go back to make sure my Audi is well taken care of again .. if you plan on going definitely ask for Jim More

Best experience with a dealership!! Before coming to Audi Peabody I went to about 10 different dealers and dealt with many pushy salesman. Then I went online and requested to check the a Before coming to Audi Peabody I went to about 10 different dealers and dealt with many pushy salesman. Then I went online and requested to check the availability of a car I liked through Audi of Peabody. Anthony reached out to me quickly and worked around my schedule for me to test drive the car. He was very helpful and informative. When I got there he had me sit with Henry, the salesman who would be taking me on the test drive. Henry was really kind, answered all my questions (and there were many), made me feel comfortable during the test drive, and overall made the entire process easy and painless. Another thing i want to mention is that this was a used toyota and they treated me with the same respect as if I was purchasing an Audi. I'm confident that I made the right choice coming here. I would highly recommend Anthony and Henry to anyone looking to buy a car! More

Best service ever! Hands down. Great service, would not go elsewhere. Been there , done that. Previously serviced at another Audi dealership. Matt was attentive and had my car picke Great service, would not go elsewhere. Been there , done that. Previously serviced at another Audi dealership. Matt was attentive and had my car picked up and dropped off. There was a warning light that came on as the valet service was returning my car so they called and said they were bringing it back to run an additional check. No issues, best service ever. Hats off to Greg Brooks and Mahmoud Berrabah. Q5 2016 More

job well done All members of the staff did an outstanding job. My advisor Jim and the tech Kern were informative as well as helpful. I would recommend this dealer. All members of the staff did an outstanding job. My advisor Jim and the tech Kern were informative as well as helpful. I would recommend this dealer. More

Courteous, professional and completed within the time frame Verr satisfied with the service and experience had a recall from the factory and it was completed within an hour x x x x x Verr satisfied with the service and experience had a recall from the factory and it was completed within an hour x x x x x More

My new car experience I am a previous audi customer This was a great experience and Anthony Zagarelli, the sales manager made it happen! He was attentive and very helpful. I am a previous audi customer This was a great experience and Anthony Zagarelli, the sales manager made it happen! He was attentive and very helpful. Wilson the sales associate was courteous and helpful. More

10k service My appointment was easy to schedule on the phone, there were available appointments as soon as the next day and Greg Brooks was awesome to work with. My appointment was easy to schedule on the phone, there were available appointments as soon as the next day and Greg Brooks was awesome to work with. More

Great service My recent experience was great! The team in the service department was excellent, they figured out what was wrong with my car and made repairs very qu My recent experience was great! The team in the service department was excellent, they figured out what was wrong with my car and made repairs very quickly! Will definitely continue to service my vehicle here. More