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Audi Pittsburgh, A #1 Cochran Premier Brand

Pittsburgh, PA

4.8
634 Reviews

2050 Liberty Avenue

Pittsburgh, PA

15222

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Showing 634 reviews

September 02, 2025

Pleasant experience with a very nice person to work with. Would as for her again More

by dedawson42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Sep 03, 2025 -

dedawson42 responded

Very pleasant experience with both Audi and service representative—Samantha

Sep 04, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for the kind words! We’re delighted Samantha made your experience such a pleasant one, and we look forward to welcoming you back to Audi Pittsburgh again.

September 02, 2025

The Audi brand has served me well for over 10 years and for that same period of time the Service Department continues to serve me very well. Patrick, Mary Jo and Paul.👍👍👍 More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Jo and Paul , Patrick McCulloch
Sep 04, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for your wonderful feedback, Mike! We truly appreciate your 10+ years of loyalty to Audi and to our service team. Patrick, Mary Jo, and Paul will be thrilled to hear your praise - we look forward to many more years of serving you.

September 01, 2025

Autumn Jennings carefully & professionally sold me my dream car- Audi Q3. Everyone does a good job & I was pleased with my first oil change & Inspection. David at the Service desk was extremely good. Tha More

by Pat D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith
Sep 04, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you, Pat! We’re thrilled Autumn could help you find your dream Audi Q3 and that David and the service team made your first visit just as positive. We appreciate your kind words and look forward to seeing you again!

Sep 04, 2025 -

Pat D responded

David in the Service Dept. gets 5 Stars!! He is cordial, professional & thorough in explaining any repairs. It was a very good experience for me & David made it so. I appreciate the mechanics, also & this business as a whole! I love my Audi Q3. Thank you,

September 01, 2025

The Girl who waited on me was excellent. Quick, easy and knowledgeable. I highly recommend. More

by Myamy13
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Timko(Hunter)
Sep 04, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for the recommendation! We’re so glad our team member made your visit quick, easy, and enjoyable.

September 01, 2025

Great experience with the service department. They do a great job communicating and following up with concerns and outcome. More

by bob_hird
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Stuver, Tim Doyle
Sep 04, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you, Bob! We’re glad our service team kept you well-informed and followed through to ensure everything was handled. We appreciate your kind words, and we will be sure to pass them along to the team.

September 01, 2025

During inspection the team quickly found recall needed & helped explain the fix even keeping me updated after hours. More

by Nicole K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Schopper
Sep 04, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you, Nicole! We’re glad our team was thorough during your inspection and kept you informed - even after hours. We appreciate your trust in us and look forward to serving you again.

September 01, 2025

The dealership service center does a great job with the customer service. The only improvement i still hope they worked on is the customer service from the selling department. It was a headache purchasing More

by Kenyahearme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha schopper
Sep 04, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for your honest feedback. We’re glad to hear our service team has taken great care of you, and we’re sorry your sales experience didn’t match that same level. Your comments are important to us, and we’ll be working to improve.

August 29, 2025

Great service. Provided a ride where I needed to go. Sent a video on what the mechanic found. Followed up with a call when the service was finished. More

by Krullpbf475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
Sep 04, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for sharing your experience! We’re glad our team kept you informed with the service video, provided a convenient ride, and followed up to ensure everything was seamless.

August 28, 2025

I absolutely love my Q3. My service appointment on 8/22 was for annual inspection and 40,000 mile service. Samantha was awesome!!! Our service tech also was thorough and deta More

by Flowers3155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha - service rep
Aug 28, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

We love hearing how much you’re enjoying your Q3! Thanks for the shoutout to Samantha and our tech for making your service smooth and detailed, we'll be sure to pass your kind words along. We’ll also address the loaner cleanliness - your feedback helps us improve. Looking forward to welcoming you back in the future!

August 28, 2025

Excellent service & customer engagement. Responsive to needs and clearly explain process & results. Thorough overview of options & recommendations. More

by christie356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Schopper
Aug 28, 2025 -

christie356 responded

Great service!

Aug 28, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you, Christie! We’re so glad you found our team responsive and thorough, and we truly appreciate your kind words. We’ll be sure to pass your feedback along to our team, and we'll be here whenever you need us.

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