Audi Pittsburgh, A #1 Cochran Premier Brand

Excellent customer service Dealing with Steve is a pleasure. He is very knowledgeable, my Stepdad and I were impressed. He clearly did his homework, and has experience with Audi Dealing with Steve is a pleasure. He is very knowledgeable, my Stepdad and I were impressed. He clearly did his homework, and has experience with Audis. He responds quickly to emails and phone calls. He is honest and fair. More

Extremely pleased with dealership The Audi Pittsburgh dealership provides exceptional customer service. I made an internet inquiry and was immediately contacted by Steve Catalo who was The Audi Pittsburgh dealership provides exceptional customer service. I made an internet inquiry and was immediately contacted by Steve Catalo who was GREAT to work with. He knows the cars and was very good at describing the Q5's operation. I went in for a test drive and bought the car. Steve was very responsive and a pleasure to work with. Ted, who did the title paperwork, was also very good to work with. To summarize, buy from Steve and this dealership. More

Satisfaction Excellent service and follow up. Would HIGHLY Recommend. Car was serviced and finished when promised. Issue was resolved and a courtesy follow up call Excellent service and follow up. Would HIGHLY Recommend. Car was serviced and finished when promised. Issue was resolved and a courtesy follow up call was made. More

Don't expect anyone to be helpful after the sale I purchased a used Subaru Impreza from this dealer a couple months ago. The buying experience was pretty easy and everyone was friendly and helpful bu I purchased a used Subaru Impreza from this dealer a couple months ago. The buying experience was pretty easy and everyone was friendly and helpful but once I had purchased the car it became impossible to actually get in touch with anyone. After owning the car for only a couple of weeks I found that the driver's side head gasket was leaking. This is a fairly involved and costly repair. I have tried numerous times to get in contact with someone regarding this issue and the most I ever get is told that someone else will get back to me... which, of course, nobody ever actually does. I will say that the head gasket leak is fairly minor at the moment but it will only get worse. I also paid the asking price fully expecting to get a vehicle which was in excellent condition; this vehicle is not. Another issue is that upon arriving home with my new-to-me car I noticed that the front bumper had a large crack in it and a piece was hanging down. I know the bumper was not damaged when I test drove and agreed to buy the vehicle. I can't help but think that the vehicle was parked on the rather steep hill behind this dealership and the bumper scraped and cracked. It could potentially have just gone unnoticed... I think it's more likely that someone just hoped I wouldn't notice until it was too late. Unfortunately when I picked up the vehicle it was facing away from me so I did not notice until I got home. Considering the damage isn't exactly minor, I don't think there's any way I could not have noticed if it had happened in my care. It's just a shame that I didn't inspect the vehicle when I picked it up. Again, my mistake for trusting a used car dealer. Also, the CD player does not work. More

BEWARE!!! Stay away from this dealership BEWARE!!! THESE GUYS ONLY CARE ABOUT PUTTING MONEY IN THEIR POCKETS. I drove from Washington D.C. 4+30 hours to see a specific car they had listed on BEWARE!!! THESE GUYS ONLY CARE ABOUT PUTTING MONEY IN THEIR POCKETS. I drove from Washington D.C. 4+30 hours to see a specific car they had listed on their website. I called them before starting the drive to make sure they still had the car. They said yes and promised to "hold" the car for me since I was driving so far to see it. When I arrived, I was told they just sold it a couple of hours ago. The salesperson then had the indecency to start his sales pitch trying to sell me into a different car. WHAT? ARE YOU KIDDING ME? BEWARE OF THESE PEOPLE. THEY HAVE NO RESPECT FOR THEIR CUSTOMERS. More

Very happy with care at this dealer I was contacted after an internet query and given names of specific people to ask for. The service was very nice, the salesman who worked with me (Er I was contacted after an internet query and given names of specific people to ask for. The service was very nice, the salesman who worked with me (Eric) was genuine and helpful and worked to find the care I wanted when it wasn't available at their location. More