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Audi Plano

Plano, TX

Overview
Reviews
Vehicles
4.8
2,089 Reviews
Being one of the largest Audi dealerships in the Greater Dallas area, Audi Plano is your local source for all new and pre-owned Audi cars and SUVs. Located in Plano off of the Dallas North Pkwy, our showroom is less than a 25 minute drive from Downtown Dallas. Featuring an extensive inventory of both new and pre-owned Audi cars and SUVs for sale, as well as a great selection of other premium pre-owned cars and SUVs for sale, we are sure to have the perfect car or SUV for you! Check out our website today, or visit our showroom in Plano to learn more, and experience a new Audi car or SUV in-person!
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5930 West Plano Pkwy

Plano, TX

75093

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Showing 2,089 reviews

February 17, 2026

Service was friendly and understood what we were looking for from the repair. Even though there were other items that could be addressed, they understood what we were looking for and worked with us. The wor More

by JCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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February 13, 2026

McKenzie is exceptional! Very talented and my experience with Audi Plano was beyond expectations just because of her help and support. More

by jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie
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Feb 18, 2026 -

Audi Plano responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 13, 2026

Excellent consistency in service when I bring my SQ5 into the dealership for service. My service advisor, Bryan C., works to schedule appointments that fit my schedule. He works with the technicians to compl More

by Elizabeth Jean Disch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera
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Feb 18, 2026 -

Audi Plano responded

Elizabeth, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

February 04, 2026

Herman in finance was awesome. Got me a better deal than what I was expecting coming in. More

by WATSON_CHRISTIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe and Herman
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Feb 08, 2026 -

Audi Plano responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Plano. If you have any further questions, please don't hesitate to reach out!

February 03, 2026

Excellent service from sales to financing. Sales associate understood my needs and helped me set up the car. I was also provided transportation back to dealer after dropping off rental car. Ve More

by larsonherman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossein Farshid
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Feb 08, 2026 -

Audi Plano responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

January 30, 2026

The automobile spent ten days in your service dept. the problem is still not resolved. Not good for a vehicle with less than a thousand miles. More

by d
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Benjamin
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Jan 30, 2026 -

d responded

how can we resolve this issue

Feb 04, 2026 -

Audi Plano responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 249-0905 to discuss what we can do to help.

January 28, 2026

I was very pleased with the service I received and interaction I had with my service advisor. More

by irvin.mccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
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Jan 31, 2026 -

Audi Plano responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 26, 2026

The service was great from start to finish! I will definitely visit this location again for future service. More

by bombayftw1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Burk
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Jan 28, 2026 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 26, 2026

Great service and the work to my A3 was performed well with no issues at all More

by paulmonroe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Carera
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Jan 28, 2026 -

Audi Plano responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 17, 2026

Excellent service! Communication was great and repairs were completed one day early! Very happy customer. More

by adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Jan 20, 2026 -

Audi Plano responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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