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Audi Plano
Plano, TX
2,172 Reviews
Being one of the largest Audi dealerships in the Greater Dallas area, Audi Plano is your local source for all new and pre-owned Audi cars and SUVs. Located in Plano off of the Dallas North Pkwy, our showroom is less than a 25 minute drive from Downtown Dallas. Featuring an extensive inventory of both new and pre-owned Audi cars and SUVs for sale, as well as a great selection of other premium pre-owned cars and SUVs for sale, we are sure to have the perfect car or SUV for you! Check out our website today, or visit our showroom in Plano to learn more, and experience a new Audi car or SUV in-person!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,172 reviews
November 10, 2026
We contacted the dealership with a pre-approval regarding a specific vehicle on a Thursday. On Friday we reached out to check the status and the salesman told us that he was too busy to work on the deal beca a specific vehicle on a Thursday. On Friday we reached out to check the status and the salesman told us that he was too busy to work on the deal because it was ens of month and he would work on it on Monday which was the start of a new month. I posted a review on their website and the sales manager made contact. We worked the deal and went in with everything ready to go and spent over an hour waiting on finance as they both sat in their offices with nobody across the table doing paperwork. Until receiving the key to the vehicle I asked about a second key and was told by the sales manager he would reach out to the previous owner to see if they had a second key and if not, he would order one from the Chevrolet dealership. He stated he would text me. Here it is Tuesday afternoon and I haven't heard anything from him regarding having a second key made. More
by Brandipohl
Employees Worked With
Ash (too busy to work the sale due to month end), Bill (Sales Manager)
November 10, 2026
I can’t say enough great things about my experience working with Tracy at AutoNation! Buying a car can be an overwhelming process, but Tracy made the entire experience so much easier. He was patient, k working with Tracy at AutoNation! Buying a car can be an overwhelming process, but Tracy made the entire experience so much easier. He was patient, knowledgeable, encouraging, and genuinely committed to helping me find a way to make it work. I never felt pressured or judged, just supported throughout the process. It’s rare to find someone who truly cares about their customers beyond making a sale, and Tracy is absolutely one of those people. I’m so grateful for his kindness, professionalism, and dedication to helping me get into my new Audi! He truly deserves nothing but good things, and I couldn’t recommend him more! More
by Ally_jean
Employees Worked With
Spencer
October 28, 2026
Jorge Garzon and shop manager Ricky are absolute All Stars and two of the greatest assets that Audi of Plano has and that Auto Nation as a whole has. Because of Jorge I moved all my Audi service from Se Stars and two of the greatest assets that Audi of Plano has and that Auto Nation as a whole has. Because of Jorge I moved all my Audi service from Sewell Audi to Audi Plano More
by JMH26
Employees Worked With
Jorge Garzon, Ricky, Ethan
October 23, 2026
I cannot say enough wonderful things about my experience with Audi Plano! From start to finish, the entire process of trading in my vehicle and purchasing a new one was absolutely exceptional. The level with Audi Plano! From start to finish, the entire process of trading in my vehicle and purchasing a new one was absolutely exceptional. The level of professionalism, customer service, attention to detail, and genuine care that goes into making the car-buying experience seamless is truly impressive. What can sometimes be a stressful and overwhelming process was instead exciting, effortless, and enjoyable. It’s clear that Audi Plano takes pride in creating an experience that goes beyond simply selling vehicles. Their commitment to excellence and customer satisfaction truly sets them apart. I couldn’t be happier with my new vehicle and the entire experience. If you’re looking for a dealership that values its customers, provides exceptional service, and makes the car-buying process a pleasure, I highly recommend Audi Plano! Five stars all around! ⭐⭐⭐⭐⭐ More
by HoffaK
Employees Worked With
Mitchell Bartz
October 23, 2026
Had a wonderful experience at Audi Plano during my recent synthetic oil and filter change .The staff was friendly , welcoming and very professional.i was able to use the synthetic oil change coupon for $109. synthetic oil and filter change .The staff was friendly , welcoming and very professional.i was able to use the synthetic oil change coupon for $109.95 , which provided excellent value .The service was completed on time and my vehicle was returned clean and ready to go.overall Visu was smooth, transparent and hassle-free. Thank you entire team and highly recommend Audi Plano for anyone looking for quality Serive and excellent customer care ! More
by Seshubabu Thripuraneni
Employees Worked With
Kevin
October 16, 2026
We received Excellent assistance from Jorge in the Service Department. We came in for an oil change and it was completed within two hours without an appointment. Service Department. We came in for an oil change and it was completed within two hours without an appointment. More
by cdlivingston
Employees Worked With
Jorge
October 02, 2026
Nice purchase experience. The sales advisor, Oscar, was very knowledgeable and gave me some options within my requirements without much back and forth. I just went to explore The sales advisor, Oscar, was very knowledgeable and gave me some options within my requirements without much back and forth. I just went to explore and ended up buying. More
by jcreynoso
Employees Worked With
Oscar Diaz, Spencer Singer
