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Audi Plano
Plano, TX
2,031 Reviews
Being one of the largest Audi dealerships in the Greater Dallas area, Audi Plano is your local source for all new and pre-owned Audi cars and SUVs. Located in Plano off of the Dallas North Pkwy, our showroom is less than a 25 minute drive from Downtown Dallas. Featuring an extensive inventory of both new and pre-owned Audi cars and SUVs for sale, as well as a great selection of other premium pre-owned cars and SUVs for sale, we are sure to have the perfect car or SUV for you! Check out our website today, or visit our showroom in Plano to learn more, and experience a new Audi car or SUV in-person!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,031 reviews
June 18, 2025
I leased a Q6 from them in April and it has been in the shop since then with no potential solution. Their customer service is horrible! I do suspect potential fraud and will have an attorney look at this. shop since then with no potential solution. Their customer service is horrible! I do suspect potential fraud and will have an attorney look at this. How come they did not know that the DC charging port in the Q6 I leased was not working!!!? Big interrogation mark right there. It is an EV and there is no way they haven't tried to charge it using the Fast charger. They are scammers for sure. The car had many issues out of the gate including but not limited to driver assistant malfunctions. The way they are handling the case is horrible. They've been constantly playing games in a childish way. They kept overpromising and underdelivering. I will never give them my business and I don't advice anyone to do so. Go somewhere else and avoid Audi altogether! Their quality and customer service have been going downhill @ very high speed lately. More
by Richy B
Employees Worked With
Andrew Clark, Reggie Boone, Bryan Cabrera, David Adame
June 18, 2025
Great Dealership, Would highly recommend! ! Anna and Omar took care of our needs. Both the Sales and Finance were helpful and took care of us. Thank You ! Anna and Omar took care of our needs. Both the Sales and Finance were helpful and took care of us. Thank You More
by limbadatx
Employees Worked With
Anna Hicks, Omar Dibbeh
June 13, 2025
Excellent service at Audi Plano! Adrian is the best service advisor I’ve worked with—professional, honest, and always goes above and beyond. He made the whole process smooth and stre Adrian is the best service advisor I’ve worked with—professional, honest, and always goes above and beyond. He made the whole process smooth and stress-free. Highly recommend asking for Adrian! More
by mehmet
Employees Worked With
Adrian
June 11, 2025
I truly couldn't have been any happier with purchasing my used vehicle at Audi Plano. Both the Sales and Finance teams were fun to work with and made the process straightforward. used vehicle at Audi Plano. Both the Sales and Finance teams were fun to work with and made the process straightforward. More
by mjg1184
Employees Worked With
Anna
June 10, 2025
Great service! I always bring my car here and I never leave disappointed. They are friendly and the accommodative service is amazing I always bring my car here and I never leave disappointed. They are friendly and the accommodative service is amazing More
by Driacrockett
Employees Worked With
Jorge
May 30, 2025
Audi Plano provided exceptional service in addressing the issues with my vehicle. Service Advisor Mackenzie demonstrated outstanding professionalism and kept me well-informed throughout the entire process. issues with my vehicle. Service Advisor Mackenzie demonstrated outstanding professionalism and kept me well-informed throughout the entire process. More
by hy
Employees Worked With
Mackenzie
