Audi Plano

Working with Richard was great! I started the process more than a month prior to intending to make a buying decision, and Rich was great in his patience, responsiveness and follow-up with me, even during more than a month prior to intending to make a buying decision, and Rich was great in his patience, responsiveness and follow-up with me, even during a very busy time of year for the dealership. He was intent on ensuring that everything went swimmingly well for me in my researching and buying experience. Thank you, Rich! I closed the details of my deal with Mitch, and he was great as well. We scoped out a number of viable options to ensure that I was pleased with the deal relative to what I'd already been offered by other dealerships, and Mitch was also very patient in answering my litany of questions. In fact, everyone that I encountered at Boardwalk Audi was great! The level of service that I've received has been second-to-none. Many thanks! More

Our purchase was an Excellent experience all around. We are very happy with our Audi and the service we received. Alex Feller was a pleasure to work with. are very happy with our Audi and the service we received. Alex Feller was a pleasure to work with. More

I went to Boardwalk on the advice of another satisfied customer and research of the website. Everyone that I worked with lived up to my expectations and I am the proud owner of a 2013 TT RS. This is a s customer and research of the website. Everyone that I worked with lived up to my expectations and I am the proud owner of a 2013 TT RS. This is a special order vehicle. My order was delayed and the Boardwalk team went to work and got a car from another dealer in time for New Years. I really appreciate their extra effort and thay covered the transportation expense. Boardwalk is living up to their reputation for taking care of their customers and I highly reccommend them. They will have another new TT RS on the lot soon. Go see Debbie and check it out! More

David is always so helpful every time I come in. He is so friendly and makes sure the job gets done correctly, he's the best! friendly and makes sure the job gets done correctly, he's the best! More

Good experience. The sales team respected my opinion and showed flexibility to gain business. Phillip is the sales person I worked with and he comes across as a very friendly person which made things easy showed flexibility to gain business. Phillip is the sales person I worked with and he comes across as a very friendly person which made things easy. Jeanette is the person I worked with Finance team the first day. She was very rude and did not give good vibes. I would personally not go to her for any future interactions if any. More

Felt Debbie was straightforward with us. We felt like we were given a fair price on the vehicle. They worked with us on the payments. were given a fair price on the vehicle. They worked with us on the payments. More

Craig was great. There was no "let me go talk to my manager" ,it was just straight talk, simple, and done. I like the way they do business. Everyone at the dealership was this way. manager" ,it was just straight talk, simple, and done. I like the way they do business. Everyone at the dealership was this way. More

Boardwalk Audi of Plano Texas did not just sell me an amazing machine in my 2012 Audi S4. At Boardwalk they also provided me with an amazing first time Audi buying experience. I knew it was time to t amazing machine in my 2012 Audi S4. At Boardwalk they also provided me with an amazing first time Audi buying experience. I knew it was time to trade in my 50th Year Anniversary Corvette Z06 and step into an automobile with luxury, maturity, comfort, and class. I had previously driven models from Lexus, Mercedes, BMW and so forth but never an Audi. The Audi S4 was on my short list of cars that met my requirements so I made my way into Boardwalk to get a closer look. As I have had my fair share of notable experiences at dealerships, I braced for the worst. The worst never came. I walked the lot appreciating the beautiful automobiles without a salesperson waving me down. Once I was ready, I walked onto the showroom floor and asked for a salesperson. Richard Gouhin was the sales representative I met. As I asked questions about Audi, I got the distinct feeling that this was not just a job for Richard. This was a career, a passion, and perhaps a calling. Richard told me stories of his own Audi driving experiences and even showed me his personal A6. I asked to see the S4s that fit my requirements and off we went on a test drive. To be honest the car outclassed my driving knowledge and skills but Richard was there talking me through the abilities and behavior of this marvel of German engineering. When I returned home, I told my wife that I had just drove a machine that made me feel as if it was made for me. I spoke to Richard a few times over the week about Audi’s automobiles. The conversations were pleasant and without pressure. As I drove home from work on Friday December 28th 2012 I called Richard to see if he was in the mood to sell me a car. I braced myself for the gut wrenching experience of car buying haggling. The bad of it never came. The numbers were good on the trade in, the financing, and price of the Audi. They even got a bit better as I spent some time talking to Richard and the Sales Manager at Boardwalk Audi, Mitch Henson. Let us be honest, the numbers started very respectable and I figured if I could get them to be any more handsome I was doing great. So many times, I have left dealerships feeling like I could have done better or got taken for a ride but not this time. With Richard and Mitch, buying my Audi S4 felt like I purchased the perfect automobile while hanging out with great gentlemen. They provided me with a positive and memorable experience. I now call Richard my Auto Sales Consultant. He is responsible for my transition out of the world of toys and into serious and well-engineered automobiles. Thank you Boardwalk Audi, all of your employees, Mitch, and especially Richard. Thank you for bringing me into the fold of Audi drivers… or should I say Audi lovers. More

That is a really hassle free experience with Greg, we didn't forth and back much like experience I had from other dealerships. Highly recommended. didn't forth and back much like experience I had from other dealerships. Highly recommended. More

I purchased a 2013 Audi A6 from this dealership on 12/28 and I absolutely love my car and the customer service was awesome! From Day 1 at the dealership, Rich went over and beyond to show me the car and mak and I absolutely love my car and the customer service was awesome! From Day 1 at the dealership, Rich went over and beyond to show me the car and make sure I was receiving all of the features that I wanted on the vehicle. Once I was ready to discuss pricing, Rich and Mitch worked with me to make sure that I receive the best pricing and was comfortable with my purchase. What I appreciated most was the transparency that these guys displayed. They were honest, direct and fair, which is something that I did not receive at Goodson Acura. I would definitely recommend this dealership and both Rich and Mitch! I visited several dealerships such as Lexus, Infiniti, Cadillac, Acura, and Volvo as well as various Audi dealerships and Boardwalk Audi had the best customer service by far! Rich and Mitch, thanks for an awesome experience and a smooth purchase process! I can't stay out of my car!! Just Love it!!! More