Audi Plano

I had a great experience with Boardwalk Audi. I love my new car and everyone I worked with were informative and provided excellent customer service. new car and everyone I worked with were informative and provided excellent customer service. More

My experience with Ricky Reed was great. He did an outstanding job explaining the features of the CPO A5 I purchased. His personal approach was not pushy, but he was confident and patient. I especiall outstanding job explaining the features of the CPO A5 I purchased. His personal approach was not pushy, but he was confident and patient. I especially liked how he was able to accomodate my needs when he expressed it to his sales manager. And the sales management team was also accomodating. Although we ran into a snag during the negotiation process, the General Manager has personally committed to fixing. That is top notch service and I am very pleased with their attention to customer satisfaction. I feel like Boardwalk is going an extra step to keep my business, and believe it is a great gesture. I would highly recommend them to all, especially women who will go through the car-buying process alone. They were honest and fair. More

This is the second vehicle we have purchased from Boardwalk Audi. Richard Gouhin helped us navigate both purchases. (Last December an A7, this December, a Q7) Richard has achieved the right balance Boardwalk Audi. Richard Gouhin helped us navigate both purchases. (Last December an A7, this December, a Q7) Richard has achieved the right balance of communicating sincere interest in meeting your needs, but he does so without becoming overly aggressive. Whether I was bringing in our first Audi for service, or shopping for our recent purchase, Richard always had time to help assist me with whatever my needs were. He has a great balance of professionalism and sincere, friendly interaction in addition to possessing great knowledge of the Audi line. We would most definitely send a friend to Richard, and will go back to him again with any future Audi purchases. I would also like to highlight Jeff Hummel. He is such a delight. More times than not, our two young boys are with us when we go to the dealership. Jeff - without exception - always takes time to visit with them, and make them feel comfortable and welcome in the dealership. I don't think it can be overstated how much it means to a parent to see someone else take an interest in, and care for your children. So Jeff - thank you so very much for taking time to invest in my sons. They look for you when we drop in because they know you will have time for them. Thanks Jeff! It means so much to us. More

My review of good is because Audi talks about the 300 point check but my initial drive called out a bad tire (wouldnt that have been discovered) maybe cars arent road tested bf they get test driven - I d point check but my initial drive called out a bad tire (wouldnt that have been discovered) maybe cars arent road tested bf they get test driven - I dont know. I would assume they are. I got a car without a complete set of floormats - which is so cheeky to me and when I called it out to my salesman - no response other than That's weird. I love the car - love it !!! but suprised these two incidents occured. More

Craig was very professional and helpful in our purchase of the 2002 Ford Thunderbird.. We would have no trouble referring someone to him or to the dealership. of the 2002 Ford Thunderbird.. We would have no trouble referring someone to him or to the dealership. More

This dealership had excellent responsiveness, excellent communication, friendly, non pressured approach. My car buying experience was simple, quick, and pleasurable. Thank you Boardwalk Audi Team communication, friendly, non pressured approach. My car buying experience was simple, quick, and pleasurable. Thank you Boardwalk Audi Team More

Working with Richard was great! I started the process more than a month prior to intending to make a buying decision, and Rich was great in his patience, responsiveness and follow-up with me, even during more than a month prior to intending to make a buying decision, and Rich was great in his patience, responsiveness and follow-up with me, even during a very busy time of year for the dealership. He was intent on ensuring that everything went swimmingly well for me in my researching and buying experience. Thank you, Rich! I closed the details of my deal with Mitch, and he was great as well. We scoped out a number of viable options to ensure that I was pleased with the deal relative to what I'd already been offered by other dealerships, and Mitch was also very patient in answering my litany of questions. In fact, everyone that I encountered at Boardwalk Audi was great! The level of service that I've received has been second-to-none. Many thanks! More

Our purchase was an Excellent experience all around. We are very happy with our Audi and the service we received. Alex Feller was a pleasure to work with. are very happy with our Audi and the service we received. Alex Feller was a pleasure to work with. More

I went to Boardwalk on the advice of another satisfied customer and research of the website. Everyone that I worked with lived up to my expectations and I am the proud owner of a 2013 TT RS. This is a s customer and research of the website. Everyone that I worked with lived up to my expectations and I am the proud owner of a 2013 TT RS. This is a special order vehicle. My order was delayed and the Boardwalk team went to work and got a car from another dealer in time for New Years. I really appreciate their extra effort and thay covered the transportation expense. Boardwalk is living up to their reputation for taking care of their customers and I highly reccommend them. They will have another new TT RS on the lot soon. Go see Debbie and check it out! More

David is always so helpful every time I come in. He is so friendly and makes sure the job gets done correctly, he's the best! friendly and makes sure the job gets done correctly, he's the best! More