
Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I was scheduled to meet with Chris Garcia, but arrived a little early for my appointment. When I first entered the showroom, it took a while before I was acknowledged or greeted by anyone. I had to approa little early for my appointment. When I first entered the showroom, it took a while before I was acknowledged or greeted by anyone. I had to approach the front desk to be greeted. When Chris was located, he notified me that he was with a return customer and referred me to Alex. Although I wasn't necessarily pleased by this, it worked out in the end. Alex was great. He worked with me to get me into the car that I wanted. Greg then worked helped finalized the deal. Overall, I left a satified customer. Thanks, Alex and Greg! More
Rich was great to work with! He quickly identified our needs and personality styles and adapted his style to make us at ease and provide us with a lot of detail in a short period of time as we were in a h needs and personality styles and adapted his style to make us at ease and provide us with a lot of detail in a short period of time as we were in a hurry. We were very fortunate that the criteria and color we sought in a vehicle matched the convertible in the showroom. Having worked with Audi products for years, Rich was very knowledgeable about the product, not just the current model year's features, which gave us greater appreciation for the car we purchased beyond our key criteria of back seat room and trunk space. Rich made the buying process efficient and enjoyable even though we were in a hurry to complete the transaction. More
David Adame is great to work with, always make sure the service work is done correctly. I can't ask for a better service adviser to work with at Boardwalk Audi. service work is done correctly. I can't ask for a better service adviser to work with at Boardwalk Audi. More
Got my A6 from Craig and I had a great experience and would purchase again in the future. Great start to finish service. I would recommend him to others would purchase again in the future. Great start to finish service. I would recommend him to others More
Not a typcial high end car buying experience. Bought our car from Craig who made us feel very comfortable. He provided us with options and gave us all the time we needed to make our decision. car from Craig who made us feel very comfortable. He provided us with options and gave us all the time we needed to make our decision. More
Appreciate all of Ricky help in the purchasing process. He was knowledgable, friendly and easy to work with. Made the bargaining painless as he didn't pressure us at all and stayed within our price range He was knowledgable, friendly and easy to work with. Made the bargaining painless as he didn't pressure us at all and stayed within our price range More
Craig gave exceptional service through the entire sales process. He made sure every question was answered and even sent someone to my ouse to help program the garage door. process. He made sure every question was answered and even sent someone to my ouse to help program the garage door. More
I came in on the afternoon before Thanksgiving with what appeared to be a serious problem since the Q7 was under the control of a governor. David took me right in and made certain that I would receive a Q7 appeared to be a serious problem since the Q7 was under the control of a governor. David took me right in and made certain that I would receive a Q7 loaner since I had my kids and grandkids in for the holidsy. He said he would call on Monday- he was out Friday. He did as promised. He called early Monday afternoon, explained the problem and the way it was addressed, needing intelligence from Audi Germany. I picked up my newly washed vehicle an hour later. Given the holiday, this problem could not have been handled more quickly or more competently. More
This was my 2nd car purchase from Alex. Both times he was professional, knowledgable and patient with my multitude of questions. The entire experience is first class, straightforward and inspires confid was professional, knowledgable and patient with my multitude of questions. The entire experience is first class, straightforward and inspires confidence that I was getting treated fairly and dealing with a top class organization. I would highly recommend Alex and this dealership. More