Audi Plano

Boardwalk Audi and Richard Gouhin make buying a new car a breeze. I would recommend them to my family and friends. The is first of many Audi's for me! breeze. I would recommend them to my family and friends. The is first of many Audi's for me! More

Professional and straight forward. They don't play silly games like most other dealers (e.g. back and forth between the sales manager and the salesman). Both Corey and Jose sat together with me and we work games like most other dealers (e.g. back and forth between the sales manager and the salesman). Both Corey and Jose sat together with me and we worked out a deal. More

Sales person Craig Entis was very knowledgable about the inventory both in the dealership and in the region. He searched and found a vehicle with the features I wanted. There was no trying to sell me a ve inventory both in the dealership and in the region. He searched and found a vehicle with the features I wanted. There was no trying to sell me a vehicle with "all the bells and whistles" that I did not need. Craig was very patient and answered all of my questions. He was courteous and professional. I got a great vehicle at what I believe was a fair price. All of the people I encoutered at the dearlership were friendly and helpful. I highly recommend this dealership. More

I called about the vehicle, went over all the options on the vehicle. Received a carfax, made sure it was certified, and then worked on the price. I saw the price list online and told them it was too high the vehicle. Received a carfax, made sure it was certified, and then worked on the price. I saw the price list online and told them it was too high, and where I needed to be. They didn't try and meet half way, the came all the way down. Made an appointment to bring my car in after a phone estimate. Got there, the Audi was in just as described, and so was my vehicle. We did the paperwork and I was on my way. I drove 3.5 hours to come get this car and would recommend Boardwalk Audi to anyone so far. I worked with Craig Entis in sales and he did an outstanding job from beginning to end. I have never had a salesperson sell me a used car, but treat it like a new car. He went over every aspect of the car with me. I honestly felt like I was buying a new Audi. What a great experience on the start. I hope that the service continues through ownership of my vehicle, and if so, plan to visit Craig at Boardwalk for another one. More

Great customer service, even working on his day off! Craig does a great job taking care of his customers with great response time! Will use boardwalk again bc of Craig Craig does a great job taking care of his customers with great response time! Will use boardwalk again bc of Craig More

I reasearched all cars in the Luxury Sedan class and ended up choosing the Audi A6. I shopped competing dealers and competing brands. The reason I purchased my Audi from Boardwalk is due to the dealer c ended up choosing the Audi A6. I shopped competing dealers and competing brands. The reason I purchased my Audi from Boardwalk is due to the dealer convenience (right off tollway) pricing(honored my supplier pricing from employer), flexibility of lease vs. finance, and the customer service from the sales staff. My Sales Associate Alex Feller was recommended to me by another customer as I was walking in the store for a test drive. Alex listened to everything I wanted and searched their inventory locally and nationally to find what I wanted by color and options. At the end of the day, they had what I wanted in a shipment that just arrived. I liked the A6, but I needed to spend more time in the car, so he arranged a half day test drive for me. This really helped me feel confident about my decision. When I was ready to purchase, Alex introduced me to both managers - Mitch & Jose, which then worked with us to answer any questions about leasing vs. financing. My trade in wasn't quoted as much as it had been elsewhere, but Mitch worked with me to make the price of the sale and trade in worth moving forward. I worked with Jeanette in the finance department and she was very helpful in explaining all of the steps along the way. I did have some difficulty with the difference in documents between sales and finance because they use different systems. Jeanette and the finance manager helped work through all the explanations though and I felt comfortable at the end. I purchased the service plan, so I'll have experience from the service department in the future. I was excited to hear that they have loaners, will pick up and drop off if necessary, and I like the free car washes too! More

I have never experienced such a wonderful, friendly and efficient experience as with Boardwalk Audi. I had previously spent thousands of dollars at Audi Dallas only to have my car experience the exact same efficient experience as with Boardwalk Audi. I had previously spent thousands of dollars at Audi Dallas only to have my car experience the exact same problems 3 months later. I had my car towed to Boardwalk Audi in hopes that they may do a better job. To put it simply, my expectations were beyond exceeded. Not only did they personally deliver a loaner car to me all the way in Dallas (they are located in Plano, a good 20 minutes away), they kept in constant contact with me the entire time. The best part was that they not only fixed the mistakes the other dealership made, but they also went to the trouble of contacting the regional director of Audi to ensure that I wouldn't have to pay for the same problem to be fixed twice. When I went to pick up my car, I was greeted by three smiling gentlemen who helped me out of the car as if I was royalty. I was offered coffee, tea, anything I so desired; the check-out process was quick, and I got to meet the fabulous team who I had been in contact with while my car was being repaired. I was reunited with my car and back on the road within minutes. I cannot express how thankful and impressed I am with such a wonderful dealership. They made what could have been a stressful experience a positive one; such a great way to start the holidays! I have seriously considered baking them a giant batch of cookies to express my appreciation. I will most definitely be driving the extra few miles to Boardwalk Audi for all of my future repairs and services, as they went the extra mile for me. Top notch work combined with an ever-present staff and congenial attitudes make this dealership the best I've ever had the pleasure of working with. More

Chris was very helpful in answering my questions regarding my new purchase. We were able to agree on a price quickly. My experience at Boardwalk Audi was great. regarding my new purchase. We were able to agree on a price quickly. My experience at Boardwalk Audi was great. More

It was good and smooth. Everything was closed in 2-3 hours time. I was looking for S4 and I found the right one the next day. hours time. I was looking for S4 and I found the right one the next day. More

Craig was great, told me how it was, took the "game" out of the deal and just brought Jeff straight in and made the deal happen in a quick mannor which I truely appreciated. I, like most, hate b "game" out of the deal and just brought Jeff straight in and made the deal happen in a quick mannor which I truely appreciated. I, like most, hate buying cars but working with Craig made it not so bad. More