
Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I came in on the afternoon before Thanksgiving with what appeared to be a serious problem since the Q7 was under the control of a governor. David took me right in and made certain that I would receive a Q7 appeared to be a serious problem since the Q7 was under the control of a governor. David took me right in and made certain that I would receive a Q7 loaner since I had my kids and grandkids in for the holidsy. He said he would call on Monday- he was out Friday. He did as promised. He called early Monday afternoon, explained the problem and the way it was addressed, needing intelligence from Audi Germany. I picked up my newly washed vehicle an hour later. Given the holiday, this problem could not have been handled more quickly or more competently. More
This was my 2nd car purchase from Alex. Both times he was professional, knowledgable and patient with my multitude of questions. The entire experience is first class, straightforward and inspires confid was professional, knowledgable and patient with my multitude of questions. The entire experience is first class, straightforward and inspires confidence that I was getting treated fairly and dealing with a top class organization. I would highly recommend Alex and this dealership. More
Great service and very friendly staff. From the first email to the drive off the lot, the attention I received was focused and stellar. Ricky, Adam, and Mitch worked hard to be sure I had everything I n email to the drive off the lot, the attention I received was focused and stellar. Ricky, Adam, and Mitch worked hard to be sure I had everything I needed and then some. I am driving my dream car thanks to these guys! I will not hesitate to recommend Boardwalk Audi to anyone who will listen. Thanks, y'all! More
Went into Boardwalk to look at a used Q7 and I was greeted by Ricky. Very nice guy and he answered all my questions. After the test drive I decided on the showroom floor Q7 and drove it off the lot greeted by Ricky. Very nice guy and he answered all my questions. After the test drive I decided on the showroom floor Q7 and drove it off the lot 1 hour later. Price was fair and I probably could have gotten a better deal but I was happy they didn't play games when it came to the negotiation. Overall very satisfied and would buy from Boardwalk again. More
This was our second purchase experience with Boardwalk Audi, and with Alex Bieniek. When we decided we wanted to purchase an Audi again, the first person I contacted was Alex. Once again, Boardwalk separa Audi, and with Alex Bieniek. When we decided we wanted to purchase an Audi again, the first person I contacted was Alex. Once again, Boardwalk separated itself from other dealerships with a professional approach that shows the customer is truly valued. Previous ownership experience at Boardwalk also influenced us to return to the dealer. More
He did exceptional job for helping me buying the car. highly recommend to my friends and co-workers. will love to come back to purchase car again. highly recommend to my friends and co-workers. will love to come back to purchase car again. More
As you might expect, a dealer selling high-end cars would be strong on personal service. We purchased a used car (trade-in) from Boardwalk and still received the kind of customer service a new car purchase be strong on personal service. We purchased a used car (trade-in) from Boardwalk and still received the kind of customer service a new car purchaser would get. Debbie and the other staff people we worked with made the car buying experience as smooth as possible. More
I took in my 2002 A4 for service and after determining the bill for the repairs, decided to trade it in to buy a used car or lease a new car. Ended up talking to both Mitch and Craig when arriving. Craig the bill for the repairs, decided to trade it in to buy a used car or lease a new car. Ended up talking to both Mitch and Craig when arriving. Craig went through the process of leasing a car and did his absolute best to give me the best price available. He worked through several different car possibilities and down payment options. Craig and Mitch were great in finding everything they could to make sure I stayed within my budget and still get the great car I wanted. The same goes for Bruce when finalizing the deal. I highly recommend Boardwalk Audi and that is after buying my previous Audi at a different Audi dealership in the metroplex. I will be coming back to Craig and Boardwalk Audi when I need to get my wife a new car and when I want to trade up. More