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Audi Plano

Plano, TX

4.8
2,108 Reviews
Being one of the largest Audi dealerships in the Greater Dallas area, Audi Plano is your local source for all new and pre-owned Audi cars and SUVs. Located in Plano off of the Dallas North Pkwy, our showroom is less than a 25 minute drive from Downtown Dallas. Featuring an extensive inventory of both new and pre-owned Audi cars and SUVs for sale, as well as a great selection of other premium pre-owned cars and SUVs for sale, we are sure to have the perfect car or SUV for you! Check out our website today, or visit our showroom in Plano to learn more, and experience a new Audi car or SUV in-person!
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5930 West Plano Pkwy

Plano, TX

75093

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Showing 2,108 reviews

January 08, 2013

My review of good is because Audi talks about the 300 point check but my initial drive called out a bad tire (wouldnt that have been discovered) maybe cars arent road tested bf they get test driven - I d More

by kristimikepaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Small
Jan 08, 2013 -

Audi Plano responded

First off, congrats on your new Audi. My name is Corstiaan Westerhuis and I am the General Manager of Boardwalk Audi. I have looked at your review and have reviewed your recent experience with our managers. We pride ourselves on serving our customers at the highest possible level and I am sorry that we did not fulfill this commitment to you with the tire and floormats. I do sincerely appreciate your feedback. We have the mats set aside for you and will get those to you asap. Please let me know when you have the opportunity to talk with me personally, if there is anything else that I can assist you with. In Service, Corstiaan Westerhuis, General Manager Boardwalk Audi (214)452-3818

January 07, 2013

Craig was very professional and helpful in our purchase of the 2002 Ford Thunderbird.. We would have no trouble referring someone to him or to the dealership. More

by stevesmithprop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Entis
Jan 07, 2013 -

Audi Plano responded

Steve, congrats on your Ford Thunderbird! That is very sharp in black. Please let Craig Entis know anytime we can be of further service to you. We appreciate you and your recommendation. Hopefully we will have some top down weather soon.

January 06, 2013

This dealership had excellent responsiveness, excellent communication, friendly, non pressured approach. My car buying experience was simple, quick, and pleasurable. Thank you Boardwalk Audi Team More

by Newaudifan2013
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hummel, Debbie McNeilly, Jeannette Sandin
Jan 06, 2013 -

Audi Plano responded

Congratulations on your new Audi and thank you for sharing your Boardwalk Audi experience on DealerRater. Please let Debbie McNeilly, Jeff Hummel and Jeannette Sandin know anytime we can be of further service to you. Have a great Sunday.

January 05, 2013

Working with Richard was great! I started the process more than a month prior to intending to make a buying decision, and Rich was great in his patience, responsiveness and follow-up with me, even during More

by DallasDarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gouhin, Mitch Henson
Jan 05, 2013 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi experience on DealerRater. Please let Richard Gouhin and Mitch Henson know anytime we can be of further service to you. We appreciate you. Have a great weekend and enjoy your new Audi.

January 03, 2013

Our purchase was an Excellent experience all around. We are very happy with our Audi and the service we received. Alex Feller was a pleasure to work with. More

by jonclockhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2013 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi experience on DealerRater. Please let Alex Feller know anytime we can be of further service to you. We appreciate you and your recommendation. Happy New Year.

January 02, 2013

David is always so helpful every time I come in. He is so friendly and makes sure the job gets done correctly, he's the best! More

by graceh71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adame
Jan 02, 2013 -

Audi Plano responded

Grace, thank you for sharing your Boardwalk Audi service experience on DealerRater. Please let David Adame know anytime we can be of further service to you. We appreciate you and your recommendation. Have a great evening and Happy New Year!

January 02, 2013

Felt Debbie was straightforward with us. We felt like we were given a fair price on the vehicle. They worked with us on the payments. More

by Sherri Tignor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie McNeilly
Jan 02, 2013 -

Audi Plano responded

Sherri, congratulations on your new Audi and thank you for sharing your Boardwalk Audi experience on DealerRater. Please let Debbie McNeilly know anytime we can be of further service to you. We appreciate you and your recommendation. Happy New Year!

January 02, 2013

Good experience. The sales team respected my opinion and showed flexibility to gain business. Phillip is the sales person I worked with and he comes across as a very friendly person which made things easy More

by karthikrajasekaran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Herrera, Philip Asiedu
Jan 02, 2013 -

Audi Plano responded

Good Afternoon: We pride ourselves on serving our customers at the highest level and it is obvious that you did not receive that level of service with us at Boardwalk Audi. You have my sincere apology and I want to make this right. My name is Corstiaan Westerhuis and I am the General Manager of Boardwalk Audi. I have looked at your review and will review this with our finance team. Please let me know when you have the opportunity to talk with me personally. In Service, Corstiaan Westerhuis Boardwalk Audi (214)452-3818

January 02, 2013

I went to Boardwalk on the advice of another satisfied customer and research of the website. Everyone that I worked with lived up to my expectations and I am the proud owner of a 2013 TT RS. This is a s More

by TomDishner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hummel, Debbie McNeilly
Jan 02, 2013 -

Audi Plano responded

Congratulations on your new 2013 Audi TT RS. Thank you for sharing your Boardwalk Audi experience on DealerRater. Please let Debbie McNeilly and Jeff Hummel know anytime we can be of further service to you. We appreciate you. Happy New Year and enjoy your TT RS.

December 31, 2012

I purchased a 2013 Audi A6 from this dealership on 12/28 and I absolutely love my car and the customer service was awesome! From Day 1 at the dealership, Rich went over and beyond to show me the car and mak More

by sl1161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gouhin, Mitch Henson
Dec 31, 2012 -

Audi Plano responded

Congratulations on your new 2013 Audi A6. Thank you for sharing your Boardwalk Audi experience and please let Rich Gouhin and Mitch Henson know anytime that we can be of further service to you. We appreciate you and your recommendation on DealerRater.

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