Audi Plano

I was very uncertain about being able to buy a car due to some extenuating circumstances. Richard was extremely knowledgeable and able to address all my concerns and reassure me that they would be able to wo some extenuating circumstances. Richard was extremely knowledgeable and able to address all my concerns and reassure me that they would be able to work with me. He totally followed through with that commitment. 48 hours after first pulling onto the lot, I was driving away in a great car and feeling extremely happy about my buying experience. The whole staff was extremely friendly and knowledgable and went out of their way to make sure I had everything I needed. The interest rate offered by the finance team was higher than sales team indicated so that was the only thing I would recommend -- make sure to shop around on interest rates. Other than that, the experience was outstanding. The whole Boardwalk team was great. Richard in particular was excellent to work with and I would certainly go him for my next vehicle purchase. More

I was provided with all the information I need to make a decision - it was conveyed in a knowledgeable and friendly manner. I am very happy with the service I received and am loving my car. decision - it was conveyed in a knowledgeable and friendly manner. I am very happy with the service I received and am loving my car. More

I always get excellent service from Boardwalk Audi. I get free car wash for my Audi and the service people is very friendly and helpful. For example last visit, Jose Mejia helped me to bring my stuff into th free car wash for my Audi and the service people is very friendly and helpful. For example last visit, Jose Mejia helped me to bring my stuff into the car after the car wash since I was carrying my little son. I feel comfortable in the service waiting area where I can have free hot coffee, cookies, water and even share an ipad while waiting. More

I am very happy with my new Audi Q5 that I got from Boardwalk Audi in Plano, TX. The service was excellent and I found Philip Asiedu a very honest a truthful person. They explained all charges before I Boardwalk Audi in Plano, TX. The service was excellent and I found Philip Asiedu a very honest a truthful person. They explained all charges before I paid and even I was able to drop some extra charges more than one week after I purchased the vehicle. The attention and service from this Audi dealer is fantastic and I recommend it 100% to anyone who is looking for a good car with excellent service. More

It was a pleasant and respectful experience. They were concerned with getting me in the right car at a price I was comfortable with. I didn't feel pressured or constantly pushed to talk about what paymen concerned with getting me in the right car at a price I was comfortable with. I didn't feel pressured or constantly pushed to talk about what payment I could afford or was looking for until I was ready to discuss it; I have been pressured to do so at other dealers. More

Ricky is very patient, helpful and will go out of his way to make sure you are happy. It was a pleasure working with him! However, Jeff was unpleasant. to make sure you are happy. It was a pleasure working with him! However, Jeff was unpleasant. More

Ricky was very knowledgeable and easy to work with. He took extra steps by making sure I knew how to work all the gadgets in my new car. He even went out of his way to find someone who was knowledgeable o took extra steps by making sure I knew how to work all the gadgets in my new car. He even went out of his way to find someone who was knowledgeable on installing my blue tooth feature in my car. I will definitely recommend him and the dealership to friends and family. The whole experience was very pleasant and stress free. Thank you all. More

Alex and Jeff were great. Alex really worked with us to make sure we were satisfied with our "new" certified preowned Audi Q-5. He was very thorough, courteous, and was definitely not one of those salespe make sure we were satisfied with our "new" certified preowned Audi Q-5. He was very thorough, courteous, and was definitely not one of those salespersons that give you the impression that they are trying to take advantage of you. He made us feel that he was genuinely trying to help. Jeff was great also--assured us of the service quality we were to expect on our car and quite personable. Overall, the experience was very good! We look forward to visiting again when my husband needs a car. We will definitely recommend Boardwalk Audi! More

I typically come in once a week for a car wash. Service is always good and personnel attentive and friendly. Mr. Mejia is particularly attentive and I appreciate that he remembers me by name each time he is always good and personnel attentive and friendly. Mr. Mejia is particularly attentive and I appreciate that he remembers me by name each time he sees me. More

Ricky Reed at Boardwalk was the best car salesman I have worked with in a long time. My purchase of the Q5 and transitioning from the A4 was an easy process and the customer service at Boardwalk was remark worked with in a long time. My purchase of the Q5 and transitioning from the A4 was an easy process and the customer service at Boardwalk was remarkable. More