Audi Plano

This was by far the most pleasant car buying experience I ever had! Alex Feller was very knowledgable and listened to what I was looking for. When I went to boardwalk the first time, they didn't have the r ever had! Alex Feller was very knowledgable and listened to what I was looking for. When I went to boardwalk the first time, they didn't have the right car for my budget. Alex called me a few days later when a car came in that he thought I might be interested in. They buying experience was painless and I will definitely do business there again! More

Really enjoyed working w/Ricky Reed. During the test drive of the car, he took the perfect amount of time in explaining all the "gadgets" (which were really what sold me!), he talked about the differenc drive of the car, he took the perfect amount of time in explaining all the "gadgets" (which were really what sold me!), he talked about the differences in the lesser expensive models (w/o downplaying the lesser) which made me happy - I didn't feel like I was being "sold." When it came to price, he was happy to look at a variety of options to get me what I wanted in features and in price. I would highly recommend!! I was not happy after meeting w/Bruce in Finance. I "assumed" (and yes, we know where that get you . . .) that basic maintainence on the car was part of the package - it wasn't. I was very unhappy w/that being "ala carte" - that is something that the customer should be notified of UP FRONT. We've had Cadillacs, Cheverolets and several Mercedes that came along w/the purchase so this extra was not welcome. I felt pushed into purchasing almost $4000. in "prevention/maintenance?" Finally, I purchased the mininmum then w/in 30 minutes, backed out of it - we felt that it was underhanded. My husband was furious and w/o a doubt - lost a VERY likely sale of an A8. After leaving maintenance, I notified Ricky Reed. He resolved the problem. I was VERY close to walking out on the deal altogether had it not been for him. Hopefully, Audi will be more upfront w/the maintenace arrangement in the future More

David was very helpful and considerate. He found time for my car to get serviced immediately even without an appointment. I appreciate his approach to customer service. for my car to get serviced immediately even without an appointment. I appreciate his approach to customer service. More

Clint was very helpful and attentive, but did not pressure us in the sale. We had a great buying experience and did not feel pressured at all. Clint was very professional and has continued to stay pressure us in the sale. We had a great buying experience and did not feel pressured at all. Clint was very professional and has continued to stay in contact with me regarding the car and services since our purchase. More

I walked into this dealership knowing very little about Audi’s and left a proud owner of a 2013 Q5!! I couldn’t be happier with my purchase. From the moment I walked in, I was immediately taken care of. Cr Audi’s and left a proud owner of a 2013 Q5!! I couldn’t be happier with my purchase. From the moment I walked in, I was immediately taken care of. Craig (Turbo) had such a warm calming approach that anyone could get along with. He quickly pointed me in the right direction with the type of car I wanted to purchase. The GM, Corstiaan, was very friendly and made me feel as if I was in the best of care! Jose was great with the car facts and really took his time so I clearly understood each detail of my purchase. Bruce was very helpful in getting my paperwork together and making sure I was purchasing the correct care packages for my car for the next few years! All in all, wonderful dealership! I would recommend Boardwalk Audi over MANY dealerships and you can really tell that customer service still exists in the dealership world! More

Had the best experience ever when I traded in my old A4 for a newer one. Craig made it easy for me even though I was way over on the mileage. I got a great deal from Craig and he was awesome to deal with for a newer one. Craig made it easy for me even though I was way over on the mileage. I got a great deal from Craig and he was awesome to deal with. Best car salesman ever!!! More

This was my first Audi Experience for my A8L. (Which is my wife's vehicle) We also have a Lexus GX470 and a BMW Activehybrid 7 and I can say that the this experience was very much on par with the Lexus exp my wife's vehicle) We also have a Lexus GX470 and a BMW Activehybrid 7 and I can say that the this experience was very much on par with the Lexus experience and more. BMW has far to go with clients who own vehicles over $100K. I was very surprised that my loaner was another A8L. With Lexus or BMW I usually get the a base model. The service advisor David Adame was very accommodating and expectations were set and met. It truly makes me think about switching all my vehicles to Audi brand! Great vehicles and Great Service Teams. I also want to mention the valet personelle too. They did a terrific job checking my vehicle in. Thank you David Adame! More

Jose & Chris are the hardest woking sales man I have ever purchased a vehicle from. They go the extra mile to get you you vehicle ever purchased a vehicle from. They go the extra mile to get you you vehicle More

Boardwalk Audi extremely professional an courteous dealership. I ordered a S8 and I am absoultely amazed at its capabilities. As a car collector I have owned many different cars. This Audi is by far t dealership. I ordered a S8 and I am absoultely amazed at its capabilities. As a car collector I have owned many different cars. This Audi is by far the most advanced car made. It was a pleasure to do business with Boardwalk Audi. More

Avery was very informative, professional and easy to work with, after the sale, he continues to be so as well. We visited Boardwalk as we were trying to narrow down our car choices. To say that Avery and Jo with, after the sale, he continues to be so as well. We visited Boardwalk as we were trying to narrow down our car choices. To say that Avery and Jose were accommodating is an understatement. I was anticipating the usual back and forth negotiating, when Jose found a way to do the deal at a price that worked well for us. More