Audi Plano

Craig was great, told me how it was, took the "game" out of the deal and just brought Jeff straight in and made the deal happen in a quick mannor which I truely appreciated. I, like most, hate b "game" out of the deal and just brought Jeff straight in and made the deal happen in a quick mannor which I truely appreciated. I, like most, hate buying cars but working with Craig made it not so bad. More

It was good and smooth. Everything was closed in 2-3 hours time. I was looking for S4 and I found the right one the next day. hours time. I was looking for S4 and I found the right one the next day. More

I have never experienced such a wonderful, friendly and efficient experience as with Boardwalk Audi. I had previously spent thousands of dollars at Audi Dallas only to have my car experience the exact same efficient experience as with Boardwalk Audi. I had previously spent thousands of dollars at Audi Dallas only to have my car experience the exact same problems 3 months later. I had my car towed to Boardwalk Audi in hopes that they may do a better job. To put it simply, my expectations were beyond exceeded. Not only did they personally deliver a loaner car to me all the way in Dallas (they are located in Plano, a good 20 minutes away), they kept in constant contact with me the entire time. The best part was that they not only fixed the mistakes the other dealership made, but they also went to the trouble of contacting the regional director of Audi to ensure that I wouldn't have to pay for the same problem to be fixed twice. When I went to pick up my car, I was greeted by three smiling gentlemen who helped me out of the car as if I was royalty. I was offered coffee, tea, anything I so desired; the check-out process was quick, and I got to meet the fabulous team who I had been in contact with while my car was being repaired. I was reunited with my car and back on the road within minutes. I cannot express how thankful and impressed I am with such a wonderful dealership. They made what could have been a stressful experience a positive one; such a great way to start the holidays! I have seriously considered baking them a giant batch of cookies to express my appreciation. I will most definitely be driving the extra few miles to Boardwalk Audi for all of my future repairs and services, as they went the extra mile for me. Top notch work combined with an ever-present staff and congenial attitudes make this dealership the best I've ever had the pleasure of working with. More

Chris was very helpful in answering my questions regarding my new purchase. We were able to agree on a price quickly. My experience at Boardwalk Audi was great. regarding my new purchase. We were able to agree on a price quickly. My experience at Boardwalk Audi was great. More

I reasearched all cars in the Luxury Sedan class and ended up choosing the Audi A6. I shopped competing dealers and competing brands. The reason I purchased my Audi from Boardwalk is due to the dealer c ended up choosing the Audi A6. I shopped competing dealers and competing brands. The reason I purchased my Audi from Boardwalk is due to the dealer convenience (right off tollway) pricing(honored my supplier pricing from employer), flexibility of lease vs. finance, and the customer service from the sales staff. My Sales Associate Alex Feller was recommended to me by another customer as I was walking in the store for a test drive. Alex listened to everything I wanted and searched their inventory locally and nationally to find what I wanted by color and options. At the end of the day, they had what I wanted in a shipment that just arrived. I liked the A6, but I needed to spend more time in the car, so he arranged a half day test drive for me. This really helped me feel confident about my decision. When I was ready to purchase, Alex introduced me to both managers - Mitch & Jose, which then worked with us to answer any questions about leasing vs. financing. My trade in wasn't quoted as much as it had been elsewhere, but Mitch worked with me to make the price of the sale and trade in worth moving forward. I worked with Jeanette in the finance department and she was very helpful in explaining all of the steps along the way. I did have some difficulty with the difference in documents between sales and finance because they use different systems. Jeanette and the finance manager helped work through all the explanations though and I felt comfortable at the end. I purchased the service plan, so I'll have experience from the service department in the future. I was excited to hear that they have loaners, will pick up and drop off if necessary, and I like the free car washes too! More

Excellent service, agreeable, and understanding. Any and all questions were answered promptly and I was given great recommendations for car choices with my financial situation. all questions were answered promptly and I was given great recommendations for car choices with my financial situation. More

WOW! What a great experience! From the moment I walked into Boardwalk, I was treated with professionalism and courtesy. Craig Entis provided all the information needed for me to make my decision. Every into Boardwalk, I was treated with professionalism and courtesy. Craig Entis provided all the information needed for me to make my decision. Every step of the way, he kept me informed of the progress of my vehicle. He delivered the vehicle to my house and explained all functions and features of my new 2013 Q7. When I drove off the lot, I had a complete understanding of the vehicle operation. Thanks Craig! More

Debbie was great through out the whole process. She made the experience enjoyable and easy. The dealership was clean and everyone there was very helpful. Boarkwal Audi did not have the exact vehicle with the experience enjoyable and easy. The dealership was clean and everyone there was very helpful. Boarkwal Audi did not have the exact vehicle with the option I wanted on the lot. Debbie got on her computer and found one in route from Germany with the options I requested. She kept me up to date throughout the deliver and made sure to have it ready the day it came in. More

Great experience getting a brand new 2013 Q5 using a trade in and excelent attention by sales person Philip Asiedu. Friendly finance and service personal. trade in and excelent attention by sales person Philip Asiedu. Friendly finance and service personal. More

A wonderful buying experience!! The people with whom I had the pleasure of working during my recent car buying experience were all very pleasant and professional. Patient with me as I considered the lea had the pleasure of working during my recent car buying experience were all very pleasant and professional. Patient with me as I considered the lease vs. purchase option. From the first moment I was greeted on the lot to when I drove away - I could not have been happier with my experience!! More