Audi Plano

We just purchased a 2013 Audi Q5 from Boardwalk Audi and had a fantastic experience! Not only is the car amazing and a dream to drive, the service we received from Richard Gouhin was exceptional. From the had a fantastic experience! Not only is the car amazing and a dream to drive, the service we received from Richard Gouhin was exceptional. From the minute we walked in the door until we signed the papers, Richard was a total professional. We typically dread the car buying experience due to the pushy sales staff. This is not the case with Richard. He is extremely knowledgeable about the vehicle and even when we told him we would be test driving another vehicle before we made the decision to buy, he did not pressure us or make us feel guilty. Bottom line is we will be back to buy another Audi from Richard! Thank you! Mike and Sonya McWilliams More

I had a great experience with Boardwalk Audi. I love my new car and everyone I worked with were informative and provided excellent customer service. new car and everyone I worked with were informative and provided excellent customer service. More

Philip Asiedu was a pleasure to work with. Without question the best experience I have had purchasing a vehicle. Boardwalk Audi is a first class organization. I love driving my A4! question the best experience I have had purchasing a vehicle. Boardwalk Audi is a first class organization. I love driving my A4! More

My experience with Ricky Reed was great. He did an outstanding job explaining the features of the CPO A5 I purchased. His personal approach was not pushy, but he was confident and patient. I especiall outstanding job explaining the features of the CPO A5 I purchased. His personal approach was not pushy, but he was confident and patient. I especially liked how he was able to accomodate my needs when he expressed it to his sales manager. And the sales management team was also accomodating. Although we ran into a snag during the negotiation process, the General Manager has personally committed to fixing. That is top notch service and I am very pleased with their attention to customer satisfaction. I feel like Boardwalk is going an extra step to keep my business, and believe it is a great gesture. I would highly recommend them to all, especially women who will go through the car-buying process alone. They were honest and fair. More

This is the second vehicle we have purchased from Boardwalk Audi. Richard Gouhin helped us navigate both purchases. (Last December an A7, this December, a Q7) Richard has achieved the right balance Boardwalk Audi. Richard Gouhin helped us navigate both purchases. (Last December an A7, this December, a Q7) Richard has achieved the right balance of communicating sincere interest in meeting your needs, but he does so without becoming overly aggressive. Whether I was bringing in our first Audi for service, or shopping for our recent purchase, Richard always had time to help assist me with whatever my needs were. He has a great balance of professionalism and sincere, friendly interaction in addition to possessing great knowledge of the Audi line. We would most definitely send a friend to Richard, and will go back to him again with any future Audi purchases. I would also like to highlight Jeff Hummel. He is such a delight. More times than not, our two young boys are with us when we go to the dealership. Jeff - without exception - always takes time to visit with them, and make them feel comfortable and welcome in the dealership. I don't think it can be overstated how much it means to a parent to see someone else take an interest in, and care for your children. So Jeff - thank you so very much for taking time to invest in my sons. They look for you when we drop in because they know you will have time for them. Thanks Jeff! It means so much to us. More

My review of good is because Audi talks about the 300 point check but my initial drive called out a bad tire (wouldnt that have been discovered) maybe cars arent road tested bf they get test driven - I d point check but my initial drive called out a bad tire (wouldnt that have been discovered) maybe cars arent road tested bf they get test driven - I dont know. I would assume they are. I got a car without a complete set of floormats - which is so cheeky to me and when I called it out to my salesman - no response other than That's weird. I love the car - love it !!! but suprised these two incidents occured. More

Craig was very professional and helpful in our purchase of the 2002 Ford Thunderbird.. We would have no trouble referring someone to him or to the dealership. of the 2002 Ford Thunderbird.. We would have no trouble referring someone to him or to the dealership. More

This dealership had excellent responsiveness, excellent communication, friendly, non pressured approach. My car buying experience was simple, quick, and pleasurable. Thank you Boardwalk Audi Team communication, friendly, non pressured approach. My car buying experience was simple, quick, and pleasurable. Thank you Boardwalk Audi Team More

Working with Richard was great! I started the process more than a month prior to intending to make a buying decision, and Rich was great in his patience, responsiveness and follow-up with me, even during more than a month prior to intending to make a buying decision, and Rich was great in his patience, responsiveness and follow-up with me, even during a very busy time of year for the dealership. He was intent on ensuring that everything went swimmingly well for me in my researching and buying experience. Thank you, Rich! I closed the details of my deal with Mitch, and he was great as well. We scoped out a number of viable options to ensure that I was pleased with the deal relative to what I'd already been offered by other dealerships, and Mitch was also very patient in answering my litany of questions. In fact, everyone that I encountered at Boardwalk Audi was great! The level of service that I've received has been second-to-none. Many thanks! More

Our purchase was an Excellent experience all around. We are very happy with our Audi and the service we received. Alex Feller was a pleasure to work with. are very happy with our Audi and the service we received. Alex Feller was a pleasure to work with. More