Audi Plano

It is obvious that David Adame is extremely experienced and knowledgeable when working with German cars and the Audi. He has been nothing but a pleasure to work with on multiple kinds of service. Running and knowledgeable when working with German cars and the Audi. He has been nothing but a pleasure to work with on multiple kinds of service. Running around the state with three offices, it is so important to me to have a professional for support on the car. In particular, recently I needed an additional key made and David went overboard to make sure that it was an easy process for me. I know I can trust David and always look forward to going back. I'm in sales, and he gets a 10 in my book. Jennifer Loyall More

David provided excellent customer service and I was able to drop my car off and get right back on my way to work. I will definitely reccommend Boardwalk sales and service to friends and family. to drop my car off and get right back on my way to work. I will definitely reccommend Boardwalk sales and service to friends and family. More

My experience with everyone at Boardwalk Audi was My experience with everyone at Boardwalk Audi was unexpected and delightful. I have purchased several luxury cars from Lexus and Mercedes so I have My experience with everyone at Boardwalk Audi was unexpected and delightful. I have purchased several luxury cars from Lexus and Mercedes so I have become accustomed to great car buying experiences. I wasn’t expecting the "red carpet" treatment I got from Debbie and her sales Manager Jeff Hummel. I am very busy and they kept that in mind from the 15 minutes test drive to the 20 minutes in the finance office it was the fastest and best experience I have had. While there I was also introduced to the whole new car sales management team so should Debbie or Jeff be off on a day I come in I have other people to contact. Debbie is extremely knowledgeable about the Audi product line and walked me through all the bells and whistles on my new A5 with ease. She also was very patience as I learned how to use the voice commands and she even loaded and connected my I phone with all contacts. This detail my seem minute but in both of the previous luxury cars I have purchased this was never done. She took four extra steps past what I was expecting and I greatly appreciate the time she spent getting my new audi up to speed. Jeff Hummel really went above and beyond on all process and had all my paperwork ready for me when I arrived. I went straight back to the finance office and was out in 20 minutes which never happens. I was not pressured or bothered while I took the two weeks to research and explore my new car options. Jeff and Debbie were very responsive via email and phone and I always got a phone call back within the hour with all my silly questions or concerns. I appreciated that as I have very limited time in my day to take care of personal matters. I look forward to my experiences with Audi as this is my first Audi purchase. I also want to Thank Jeff and Debbie and the whole Boardwalk team for all their hard work and due diligence. Jeff and Debbie have made me an Audi customer for life :) Best Regards, Kristi More

Because Boardwalk is the nearest Audi service location I was able to save travel time to and from the service department last Friday I chose to go to Boardwalk Audi. was able to save travel time to and from the service department last Friday I chose to go to Boardwalk Audi. More

Boardwalk Audi provides the absolute best customer service experience!! I'm a single female who knows nothing about the inner workings of my Audi, and the level of trust and transparency they provide service experience!! I'm a single female who knows nothing about the inner workings of my Audi, and the level of trust and transparency they provide when servicing my vehicle is unmatched! I would recommend Boardwalk Audi to everyone. Ask for David Adame in service or Alex Feller in sales. I will be an Audi driver for life because I couldn't imagine going to another dealership. THANK YOU DAVID AND ALEX! More

I found Boardwalk after a less than stellar experience at a competitor of theirs. I wish I would have found them sooner. Robert has delivered excellent service and I trust that he will do a great job takin a competitor of theirs. I wish I would have found them sooner. Robert has delivered excellent service and I trust that he will do a great job taking care of my car. I expect to come back to Boardwalk. More

Andrew adjusted the service call to minimize the time it would take. Might not sound like much, but when I'm waiting around the area locally it was much appreciated. I live 40 miles from the dealership an would take. Might not sound like much, but when I'm waiting around the area locally it was much appreciated. I live 40 miles from the dealership and didn't want to drive all the way back to then turn back around. I'd not even gotten through lunch when he called to let me know my car was ready. More

I was delighted by the service I received from everyone at Boardwalk Audi. I called in the morning and they were able to schedule me a same day appointment for my air conditioner. They had a loaner avail at Boardwalk Audi. I called in the morning and they were able to schedule me a same day appointment for my air conditioner. They had a loaner available and ready when I arrived. They were informative through the entire process of service. I would definitely recommend or use Boardwalk Audi again in the future. My service representative Robert Manning was thorough and kept me up to date on my cars maintenance time frame. Very happy overall with my service! More

Our (Susan/Don's) experience with this dealership was great. As soon as we walked in the door, we felt like Alex/Jeff seriously wanted to help us get the car that "I" wanted. From the initial walk in the great. As soon as we walked in the door, we felt like Alex/Jeff seriously wanted to help us get the car that "I" wanted. From the initial walk in the door to us actually picking up "my" car and driving it off the lot, Alex was there, greeted us with a very warm and friendly smile. He didn't rush us like we were taking up too much of his time. I thoroughly enjoyed my visit and will be back and also tell my friends about the great hospitality. This is the very first dealership that I've visited and actually felt comfortable and not taken advantage of. Thank you Alex/Jeff, we really appreciate how well you took care of us. The rating scale just doesn't express how much you are both very appreciated. I would give you guys a rating that's off the scale. Sincerely Susan! More