Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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My wife and I came in to buy a new Audi, back on 10/29/2011 An A3 to be exact.We were very anxious to buy this "sports-wagon". because it had great appeal, great ratings, and seemed like a perfect f 10/29/2011 An A3 to be exact.We were very anxious to buy this "sports-wagon". because it had great appeal, great ratings, and seemed like a perfect fit for us. When we entered the dealership, Ricky Reed was the first sales person to offer us his assistance. He provided us with a great deal of help and information regarding the vehicle, And after a test drive. We happend upon the "Audi-Q5". (AOL-Auto's and Autoblog.com) highly recommends this small crossover vehicle.We learned a lot about the Q5. Ricky Reed was extremely accommodating and dedicated to us and our needs. He worked efficiently to set us up with our new "Audi-Q5". He explained all of the features and benefits of owning this luxury vehicle, and we couldn't have been more happy or satisfied. We had such a great buying experience with Ricky Reed. Which brings me to why I am wrighting this review. On 08/23/2012 I recently decided it was time for me to purchase a new (pre-owned audi). And who better to call than Ricky Reed. As an automotive enthusiast,I shared with Ricky what I was looking for in a new vehicle. As I had piloted a slew of '90s old-skool performance v-Dub's in the past. Without fail Ricky methodically went to work searching for that perfect car for me. It didnt take long befor I recived a call from Ricky, with the statment "your gonna love this". It was a 2006 Audi A4 B7 Avant S-line. My hat's off to you sir!!! Once again you have exceeded my expectations and guided my wife and I through another seamless Audi purchase. More
Everything was smooth and simple to work with and everyone was helpful and very friendly from beginning to end. Made my purchase on line and by phone one of the best purchases I have made without act everyone was helpful and very friendly from beginning to end. Made my purchase on line and by phone one of the best purchases I have made without actually seeing so easy. More
I visited Broadwalk Audi on a Friday afternoon. The dealership was busy with customers. I was greated upon my arrival in a professional manner. The sales associate answered my questions about the A5 m dealership was busy with customers. I was greated upon my arrival in a professional manner. The sales associate answered my questions about the A5 model. I was actually looking to purchase a new A5 model but the model color was not available at the dealership. However, the dealership did have a 2012 Audi A5 certifed preowned model with 5000 miles. I decided to take a test drive in this A5 and liked this car and it's features. My only sugguestion is that a Carfax report should be presented to the customer prior to having the customer make a offer on the vehicle. I was not presented a CarFax report on this car or briefed on the Audi Certified pre-owned Owner Benefits Summary. I did ask for a Carfax report when I returned to the dealership on the following Monday and also asked for additional information on what is covered on the normal warranty, the certified warranty and on the additional warranty I purchased from the Finance Manager. My ratings above are based on these review comments. I believe that I will be very satisfied with the quality of the A5. More
TOOK MY AUDI TTS IN FOR MAINTENANCE SERVICE AND TO GET MY RIMS CLEANED UP - I HAD SCRAPED 2 OF THEM ON A CURVE!). THERE HAS NEVER BEEN A QUESTION OR PROBLEM NOT SOLVED AT BOARDWALK AND ALWAYS WITH A SMILE KN RIMS CLEANED UP - I HAD SCRAPED 2 OF THEM ON A CURVE!). THERE HAS NEVER BEEN A QUESTION OR PROBLEM NOT SOLVED AT BOARDWALK AND ALWAYS WITH A SMILE KNOWLEDGE OF THEIR PRODUCT. MY SERVICE WAS DONE IN A DAY AND BECAUSE THEY HAD TOLD ME WHEN THE RIM MAN WOULD BE THERE I GOT THEM DONE THAT DAY. DAVID ADAME CALLED ME AT LEAST 3 TIMES THAT DAY TO ENSURE I KNEW WHAT WAS GOING ON AND TO ALERT ME OF A PROBLEM THAT WAS TAKEN CARE OF AT THE SAME TIME. DAVID IS NOT ONLY VERY GOOD AT HIS JOB BUT A PLEASURE TO WORK WITH. I'M SO PLEASED WITH BOARDWALK AND ITS PEOPLE ( ALL I EVER HAVE ENCOUNTERED HAVE BEEN VERY NICE). MY TTS IS MY 6TH AUDI, MY HUSBAND'S 3RD, AND WE HAVE SENT MANY FRIENDS THERE. COURSTIAN IS A GREAT MANAGER AND WONDERFUL WITH PEOPLE. THANK YOU, SALLY ANN HUDNALL More
Promptness of service was excellent, however, attention to detail was somewhat lacking. My car was sent to me with the incorrect tires and wheels. This was remedied quickly, to their credit. to detail was somewhat lacking. My car was sent to me with the incorrect tires and wheels. This was remedied quickly, to their credit. More
There was an initial problem with the contracting and financing, but they quickly addressed and corrected the problem. How a company addresses problems defines whether it will be just a good one or a gr financing, but they quickly addressed and corrected the problem. How a company addresses problems defines whether it will be just a good one or a great one. More
It was a pleasure to work with Mitch Henson and Richard Gouhin.It was much more pleasurable than car purchases in the past. I am absolutely loving my Q7! It drives like a dream. I would highly recomm Gouhin.It was much more pleasurable than car purchases in the past. I am absolutely loving my Q7! It drives like a dream. I would highly recommend Boardwalk Audi to friends and associates. More
Very pleased with my purchase. Very friendly salesman and a great price. Selection was exactly what I was looking for. After searching online for prices boardwalk was $4000 less than the best deal I was able a great price. Selection was exactly what I was looking for. After searching online for prices boardwalk was $4000 less than the best deal I was able to find. The offer of free lifetime car washes was a nice touch. Thanks so much Ricky! More
Our experience with Boardwalk Audi was nothing short of excellent. The sales process was professional, transparent and very fair. Both Cors and Corey were very pleasant to work with. Unlike many other car excellent. The sales process was professional, transparent and very fair. Both Cors and Corey were very pleasant to work with. Unlike many other car buying experiences where you leave unsure if you received a good deal, we left extremely happy and satisfied. I would highly recommend Boardwalk Audi to anyone interested in that brand of vehicle. And I look forward to continuing our relationship through the service department and future vehicle purchases. More
I found Craig as a highly professional and competant individual committed to outstanding customer service. It helped that we actually have a great deal of life experience similarities. I excel in my abi individual committed to outstanding customer service. It helped that we actually have a great deal of life experience similarities. I excel in my ability to spot "b.s." - and though I may miss a few obvious examples from time to time, I can honestly say I never had a blip on my screen from my dealings with Craig. More








