
Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,031 reviews
I have recommended Boardwalk to several of my friends and coworkers. This is my second Audi from Boardwalk and I have been very pleased with their customer service and their service. Both Anthony and Mitch w coworkers. This is my second Audi from Boardwalk and I have been very pleased with their customer service and their service. Both Anthony and Mitch were accommodating and helpful. They also were great in assisting me get into the Audi A4 I was interested in. More
I gave the dealership, Mr. Manning, and Ms. Sepp the highest rating possible due to the fact they took excellent care of my vehicle. I brough my A7 in for detailing, and my automobile was returned to m highest rating possible due to the fact they took excellent care of my vehicle. I brough my A7 in for detailing, and my automobile was returned to me looking as beautiful as it did on the day I bought it. The service department was friendly, prompt, and took care of me with a loaner vehicle. More
While I have worked with Anthony and Jose when considering a purchase, it is David Adame who is my go-to person for all service matters. He is responsive and attentive to my needs and provides an considering a purchase, it is David Adame who is my go-to person for all service matters. He is responsive and attentive to my needs and provides an excellent level of professional service. The work is generally done on time and when not he keeps me abreast of any impending issues that might result in a delay. I know he and his department is one of the many reasons we have two Audis and are considering a third in the near future. On the sales side we have our favorites as well. Anthony Cavalho and Jose Herrera have both been excellent in their approach and willingness to accommodate our desires when we bought the Q7 and the A4. Regardless of their personal schedules they have given us the best of attention. Thank you. These three people are the main reason why we think Boardwalk to the best dealership and we do not mind the 2-2 1/2 hour drive just to say hello to them. Gulam Harji. More
Debbie McNeilly was great. She was very thorough in her orientation. She was always friendly and patient as there were alot of dumb questions to handle. I hope my future dealings are with her. Incidentally orientation. She was always friendly and patient as there were alot of dumb questions to handle. I hope my future dealings are with her. Incidentally, it is my first Audi and I sure like it...Sincerely Don Lewis.... Waco More
Outstanding people who really new their product! I was surprised by their willingness to work with me on a trade value that made sense. Will definitely come back to this dealership surprised by their willingness to work with me on a trade value that made sense. Will definitely come back to this dealership More
I have brought my A7 in twice and each time it seems like you are surprised that I am there - someone has to go find info. I used to service my Lexus at Park Place, and they would scan the vin and know what you are surprised that I am there - someone has to go find info. I used to service my Lexus at Park Place, and they would scan the vin and know what I was in for. In the service lounge, they checked in with me periodically, referred to me by name and did not shout out, "Black A7". I also find it odd that on each visit you ask if I want the car washed (like it is an extra effort) versus extending it as a special benefit. Really, how many people do NOT want their car washed? Service at Boardwalk is fine, but service at Park Place was outstanding. More
I alway's glad with all the Audi employee and their friendly nature towards customer.This time Mr. David Adame who treated me and my car very well. I am complete satisfied with their work and servic friendly nature towards customer.This time Mr. David Adame who treated me and my car very well. I am complete satisfied with their work and service. Thanks Rahul Thorat More
Craig was very friendly, knowledgeable and professional. We would recommend him as a salesperson. He took the time to explain features of the vehicle and explained the services we can continue to access at We would recommend him as a salesperson. He took the time to explain features of the vehicle and explained the services we can continue to access at the dealership. More
Corey was very personable and genuine. He had a very high knowledge of all Audi models. Overall a great experience and he provided me with the right car and right deal. My wife noted that it was the b high knowledge of all Audi models. Overall a great experience and he provided me with the right car and right deal. My wife noted that it was the best sales experience she has ever had. More