
Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Alex Feller was my sales person and he is such pleasure to work with! Jose Herrera and Greg Lippa were so helpful and they oversaw the entire process from moment I walked in the dealership to the moment I to work with! Jose Herrera and Greg Lippa were so helpful and they oversaw the entire process from moment I walked in the dealership to the moment I drove away in my new car. Even the girls behind the reception desk were welcoming with friendly smiles. Alex and Jose both were very patient with me until I found right car that fit my needs and I look forward to working with these guys again for our next car purchase! Overall it was a fantastic experience! I never thought I'd say buying a car was a fantastic experience but these guys sure made it that way... More
I recently took my car in for its regularly scheduled service and upon having the car returned back to me, I noticed some noticeable cosmetic damage done to the vehicle that was done while in for service service and upon having the car returned back to me, I noticed some noticeable cosmetic damage done to the vehicle that was done while in for service. I spoke directly with Craig Bowen (FOM) about the damages and he immediately saw to correcting the issue - even gave me a fantastic loaner for the duration that my vehicle was in the body shop for repairs. Boardwalk quickly turned an otherwise ugly situation into an top shelf customer service experience. They remained in contact with me daily while the vehicle was in for repairs and did a thorough detail cleaning just before my vehicle was returned to me. More
The professionalism, courtesy, knowledge, and friendliness of the staff at Boardwalk Audi is five star quality. We will definitely return for our next car purchase! friendliness of the staff at Boardwalk Audi is five star quality. We will definitely return for our next car purchase! More
Received excellent customer service including time taken to give tutorial of the features of the car. The financing process was also quick. Will definitly recommend to friends and family. to give tutorial of the features of the car. The financing process was also quick. Will definitly recommend to friends and family. More
David Adame and Aaron Catelier are a great team. Both are friendly and great to work with. They are professional in every way. This is why I keep coming back to this dealership. friendly and great to work with. They are professional in every way. This is why I keep coming back to this dealership. More
Chris and Mitch did an exceptional job of getting us into the car that we wanted. The whole process was the antithesis of what I've come to expect from the car buying experience. Our experience started with the car that we wanted. The whole process was the antithesis of what I've come to expect from the car buying experience. Our experience started with a test drive Friday evening, the next morning we went back to the dealership and we were out of the door in less than an hour and a half with the car we wanted. I know that we'll definitely check with Chris the next time we are the market for a new car. Great Job!! More
Brought my A5 into the dealership for some scheduled maintenance and some warranty work on the passenger seat. I was able to schedule my appointment within a day and when I brought my vehicle in, discu maintenance and some warranty work on the passenger seat. I was able to schedule my appointment within a day and when I brought my vehicle in, discussed what need to be done with Robert. I don't remember the person who worked with me on my loaner vehicle, but she was friendly and easy to work with and very responsive. In summary, everyone from the person who answered the phone to schedule the appointment, to paying for the maintenance was easy to deal with and I would recommend the dealership to any of my friends. More
Very please with the service and professionalism of all the staff members of Boardwalk AG. I intend to use this dealership for all service and future purchases of any new AUDI's I will acquire down the the staff members of Boardwalk AG. I intend to use this dealership for all service and future purchases of any new AUDI's I will acquire down the road. More
I went to the dealership on Friday left on Tuesday with a car. Everyone was so helpful Ricky was awesome so nice and patient . Also I got great finance options because of Greg and Mitch. Love this place and car. Everyone was so helpful Ricky was awesome so nice and patient . Also I got great finance options because of Greg and Mitch. Love this place and love my Audi a4. More