Audi Plano

From the moment I walked in to the dealership, I was welcomed by friendly staff. I was placed with a sales associate almost immediately and she instantly began working to determine if they had a vehicle welcomed by friendly staff. I was placed with a sales associate almost immediately and she instantly began working to determine if they had a vehicle in stock that would meet my needs. Within probably ten minutes of entering the dealership, I was on my way in a test drive. My sales associate was very thorough in explaining the features of the vehicle and ensuring my needs would be met. She also was able to locate a vehicle that was exactly what I was looking for, despite it being the only one they had in stock and not yet in their inventory system. When it came to talking price, she went above and beyond to ensure she did everything she could to get me a great deal. This level of service continued with the finance specialist who also ensured I got the best value for what my budget would allow. I was able to drive away that day in my brand new, flawless, clean Audi. The follow ups I have received since purchase have also been impressive and I am very pleased that I chose Boardwalk Audi for my new vehicle needs. More

Whenever our Audi needs work, Boardwalk has always come through and repaired everything to our satisfaction. The loaner program is great as it affords us the opportunity to get our car in for service and through and repaired everything to our satisfaction. The loaner program is great as it affords us the opportunity to get our car in for service and still be able to conduct business without having to deal with a rental agency. It is good to know that when there is a problem they can diagnose and fix it quickly and correctly. More

I was looking for a 2013 S4 and had so many questions which needed to be answered before I can even consider buying an S4. But Greg Pomeroy answered all the questions and concerns which I had in a very p which needed to be answered before I can even consider buying an S4. But Greg Pomeroy answered all the questions and concerns which I had in a very professional & detailed way and making me to buy an 2013 S4 on the next day I met Greg Pomeroy. More

I enjoyed the Audi buying experience with Craig. He made the whole process flow smoothly. I appreciate his patience and willingness to go the extra mile. the whole process flow smoothly. I appreciate his patience and willingness to go the extra mile. More

Debbie was very informative and attentive throughout the sales process. She understood my concerns and my position and was able to make me comfortable in my new purchase. sales process. She understood my concerns and my position and was able to make me comfortable in my new purchase. More

I originally visited Boardwalk Audi to test drive the Mitsubishi Lancer ES. I ended up falling in love with the car and taking it home. I first was helped the day before by Ricky Reed via phone call. He Mitsubishi Lancer ES. I ended up falling in love with the car and taking it home. I first was helped the day before by Ricky Reed via phone call. He gave me the necessary information to think on before I visited the location. The day that I visited I set up a time to arrive and look at the car. Upon arrival, I saw that the car was parked and ready for a test drive. Alex then informed me that Mr Reed was running a specific errand for another customer. He gave me the keys and before we went on a test drive, Mr Henson called to make sure that I was arriving to look at the car. The test drive was fun in which it had all the different road types; winding roads, school zones, highways, bumpy roads, and a nasty railroad crossing that was fixed prior. Upon returning we sat in the comfy leather seats in the lobby and met Mr Reed. He knows what he is doing when it comes to cars and fitting them to the customer. He asked if we wanted anything to drink and how our day was. He was very personable and down to earth. He did not sugarcoat anything with the car. He informed us that the car was the least costly within an 800 mile area; I researched, he was not lying. After figuring the pricing and setting up the financing with the Credit Union, we talked about San Antonio and USAA. I respect veterans and our military. After the transfers and paperwork was complete Mr Henson and Mr Reed referred me to Bruce Blais. He is very informed on warranties and what they offer. I did not buy a warranty, but he was very helpful and not pushy. Upon returning, Mr Reed offered the gift bag, even though I did not buy an Audi, I still got the hat, keychain, and mints. Mr Reed is a great help and also gave a follow up call to make sure that I knew about free car washes that are offered by the dealership and how the car was working out for me. Its working out great and I plan to take advantage of the car washes, but I will not abuse the privelage. This is my first car that I am actually buying and not recieving through a hand me down. Thank you. More

This dealership is great. The quality and professionalism of Chris and everyone I came in contact with was fantatstic. Chris Garcia was phenominal to work with, he follows up with you, and never tried to do of Chris and everyone I came in contact with was fantatstic. Chris Garcia was phenominal to work with, he follows up with you, and never tried to do a "hard sell" with me. He continues to check in after the sale to make sure everything is going fine. I will continue to purchase vehicles from this dealership, and highly recommend doing business with Chris. I appreciate the atmosphere and everything they do for their customers! More

Great dealership experience from Order to delivery and Financing was quick process. Craig did a great job of showing the features of the car as well before I drove off. Financing was quick process. Craig did a great job of showing the features of the car as well before I drove off. More

Give that man a raise! Robert was on top of it from the moment I pulled into the service garage, he did so many things I should have made a list. He changed my rental up to a q7 to suit my needs, did a sol moment I pulled into the service garage, he did so many things I should have made a list. He changed my rental up to a q7 to suit my needs, did a solid job inspecting the car and locating the fault, he continously followed up by calling me and updating me on the status of the car which was very helpful as I was in meetings and at one point on a plane in route to florida. He even offered to drop the car off at my house, nearly two hours away on lake texoma in oklahoma, (unheard-of!). I was pleased to find my car hand delivered to my house by an audi service agent. Had I known he was serious about the delivery, I would have taken him up on his offer to swap cars when the car initially began having problems. I have two friends in medical school looking for an audi and this experience had really impressed me, I will make sure to relay this to them. Thanks, Robert! More

Alex was very helpful through our entire process of purchase. When we first met him, we were only seeing our thoughts of Audi. He was very informative and his customer service brought us back to him purchase. When we first met him, we were only seeing our thoughts of Audi. He was very informative and his customer service brought us back to him a few weeks later for our purchase. More