Audi Plano

Customer service what Broadwalk is all about. It took me about 1 1/2 hour to purchase the car. Richard was excellent describing detail how everything works. I would not go to any other dealers for future ca about 1 1/2 hour to purchase the car. Richard was excellent describing detail how everything works. I would not go to any other dealers for future car purchase. More

We had a wonderful experience with our sales rep, Alex and sales manager, Jose at Boardwalk Audi. We were treated with respect and we appreciate how kind everyone was. Thank you so much for making this s and sales manager, Jose at Boardwalk Audi. We were treated with respect and we appreciate how kind everyone was. Thank you so much for making this such a smooth process. More

Our experience at Boardwalk Audi was excellent thanks to Richard Gouhin who was great; he is a very knowledgeable salesman. The test drive was amazing, Richard made sure we tested all the great features th Richard Gouhin who was great; he is a very knowledgeable salesman. The test drive was amazing, Richard made sure we tested all the great features the Q5 has. The process of buying the car was pleasant and easy. When I picked up the car, Richard helped me with all the settings to make it easier for me. The follow up from Richard and the Boardwalk team was nice, everybody making sure we were satisfied. Excellent service! Thank you Richard!. More

the overall experience with everyone there was great. Philip Asiedu was very helpful with everything. the new car sales manager Jose herrera was nice to work with too. Philip Asiedu was very helpful with everything. the new car sales manager Jose herrera was nice to work with too. More

David called to update me on the status of my service. He had a loaner call readily available for me and made the whole service process very pleasant. He had a loaner call readily available for me and made the whole service process very pleasant. More

My fiance and I stopped by this Audi dealership because we wanted to start our search on purchasing a new car for him. In all honesty, he wanted to get an Audi A5 and I wanted to get a BMW M3. So I was sor we wanted to start our search on purchasing a new car for him. In all honesty, he wanted to get an Audi A5 and I wanted to get a BMW M3. So I was sort of battling against him for our next car (even though it was his turn to choose). As soon as we pulled up Alex Feller came up and immediately helped us out, answered whatever questions we had, and we even got to test drive it. My fiance fell in love with it, as I did too. We were not ready to purchase a car that day as I wanted to see the M3 and test drive first before we decided between the two, but since we had HORRIBLE customer service over at the BMW dealership, we have finalized in getting the A5. Alex Feller is an AMAZING sales associate and we were amazed at his knowledge with the car. He knew everything about it and every option available for it. He did not force us to buy the car and he really cared about our wants and needs. We will definitely be back to purchase the A5 soon from him. I highly recommend anybody considering to purchase an Audi to visit this dealership. More

Fantastic people to work with. They listen to your needs and respond. When I return for sevice they greet me with a smile. If I only go there for a carwash the waiting area is clean and full of refreshmen and respond. When I return for sevice they greet me with a smile. If I only go there for a carwash the waiting area is clean and full of refreshments. More

My first time dealership visit was not great, however, Corey made up for it when I reached out on the website. From there, it went better than I could ever expect. Corey listened and got me exactly what Corey made up for it when I reached out on the website. From there, it went better than I could ever expect. Corey listened and got me exactly what I wanted in a timely fashion and fit all my needs. Greg made the buying experience painless as well. I hope service will be met the same expections. More

Boardwalk Audi was very helpful and professional when I approach them to inquire about a used car. They provided guidance and instructions throughout the whole process and gave me exactly what I was asking approach them to inquire about a used car. They provided guidance and instructions throughout the whole process and gave me exactly what I was asking for. Most importantly, they did not look like they were trying to rip me up. I love my new car and would definitely make business with them again. More

My wife & I were in the market for a CUV. We had narrowed the choices down to a BMW X3 and Audi Q5. My wife really wanted to stay with the Audi brand, so for the past few weeks I'd been looking on- narrowed the choices down to a BMW X3 and Audi Q5. My wife really wanted to stay with the Audi brand, so for the past few weeks I'd been looking on-line at the local dealer's Q5 inventory (which by the way is quite limited as the Q5 is very popular). A couple of weeks ago I spotted a silver Q5 at Audi Dallas, so that set things into motion. We new that we wanted to work with Corstiaan in some capacity as we had previous purchased 5 news Audis from him - each experience was a delight. Corstiaan is the General Manager of the dealership, so I didn't know if still "got down in the dirt" with respect to making individual car deals. On 3/9 I sent an internet inquiry about a couple of Q5s that showed up on Boardwalk's website, but didn't contain specifics (colors / options ) about the vehicles as they were in the port, awaiting shipment to the dealership. Anthony responded to the on-line inquiry and I stopped by the afternoon of 3/9. Amazingly, when we looked at the inbound Q5s, one was equipped just about how I would have ordered it from the factory. The only "nice to have" that it was missing was the B&O stereo upgrade (but the standard system is great). It even had the trailer hitch that I need. Having this specific vehicle was a 1000-to-1 longshot, but sometimes things just work out. I should have bought a lottery ticket that evening. We had a couple of trades I thought that would be a good fit for Boardwalk's used car department (a 2006 A6 and a 2008 TT). I had a number in mind for both my trades and the Q5, and after about 3 minutes Corstiaan, Anthony and I were all on the same page and agreed to a deal. Anthony called to inform me that the Q5 arrived on 3/13. He was kind enough to take some photos of it on the transporter and let me see it before it went thru PDI. The only change needed was a swap of the front grille license plate filler, and this was done prior to delivery. The afternoon of 3/13 my wife and I arrived at the dealership for delivery. The car was flawlessly prepared and presented. Anthony gave us very through demonstration of the features and verified with us that everything was perfect. We then went to F&I where we went thru the paperwork with Bruce. Bruce is a great guy, who even shares my enthusiasm for motorcycles. After about 15 minutes we completed the necessary paperwork and were off to enjoy our Q5. We then said our goodbyes to Anthony and Corstiaan. My wife drove the Q5 off of the lot and it has been all she has talked about this week! I can't say enough good things about Boardwalk Audi. I have purchased cars from some excellent local dealerships (Park Place Lexus / Classic BMW / Plano Mercedes), but my experience with Boardwalk Audi surpassed those excellent experiences. More